- IBM (Rocket Center, WV)
- …Your Role and Responsibilities We are looking for a skilled Tier 2 Help Desk Support Specialist to join our team. This role involves resolving software ... with flexibility for remote work on other days. Key Responsibilities: + Provide Tier 2 support for software-related issues, working closely with Tier … more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 2 Help Desk Support Services Specialist ** to join our team ... but are not limited to:** + Responsible for providing support to end-user community on hardware, software and network...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- Aston Carter (Herndon, VA)
- … Specialist Job Description Oversee the corporate travel program's day-to-day operations. Serve as Tier 2 Support Specialist to the Shared Services ... Center T&E teams, on policy compliance and expense approval issues. Advise, support , and make recommendations to the Group Risk Director, the Americas Financial… more
- US Signal Company LLC (Eden Prairie, MN)
- …US Signal Cloud, Disaster Recovery, and Data Protection services. The primary function of the Tier 2 Specialist is to provide a world-class level of customer ... resolution of cases. This role acts as an escalation point and mentor to the Tier 1 Support Agents. A Specialist must be competent in each of US Signal's… more
- Proven IT (Franklin, TN)
- Tier II IT Support Specialist ...Science or combination of related experience and certifications. + 2 plus years of experience as Tier II. ... TN (http://maps.google.com/maps?q=Franklin+TN+USA) Apply Job Type Full-time Description As a Tier II IT Support Specialist at Proven IT, you'll play a… more
- Insight Global (Braintree, MA)
- …= expert) * Cisco / Meraki Networking (Routers, Switches, ASA, VPN) -- experience with Tier 2 support of this architecture/technologies * Printing and MS ... local healthcare client of ours is looking for a Tier 3 Support Specialist to...* Microsoft Deployment Tools (MDT) Server experience -- level 2 or 3 skillset with this application (level … more
- ManTech (Glen Burnie, MD)
- …or escalating the call or ticket to the appropriate queue/group for resolution ( Tier 2 , Account Administration, Mobile Support , Asset Management, Training ... and customer-oriented **Journeyman** ** Tier 1 Help Desk Support Services Specialist ** to join our team...of help desk experience + A minimum of two ( 2 ) years of related experience in computer hardware, software,… more
- Lockheed Martin (Hanover, MD)
- …for system and software installations, sustainment, upgrades, and troubleshooting \- Provide Tier 3 support for system failures and degradation problem ... are:** The program is on fire for cyber\. In support of our customer, members of the team are...lab systems and products\. Provide technical and engineering third tier services to troubleshoot system failures or degradations and… more
- Fusus (Peachtree Corners, GA)
- …the safety of schools, venues, places of worship, and communities as a whole. Role: Network Support Support Specialist Tier 1 What You'll Do: Become an ... set up of customer locations Respond to inbound Customer support requests through email and telephone with the goal...and certifications to advance technical skills Who You Are: 2 + years 'experience working in information systems and networking… more
- Stratus Solutions (Washington, DC)
- …life (just a few of the things you may do on any given day): Provide Tier I support for requests for service through email, phone, or in-person interaction with ... return that commitment by empowering them with the autonomy, support , and the tools they need to fulfill their...call, and in-person. Triage and escalate IT issues to Tier II, Tier III, and OIS management… more
- Stratus Solutions (Washington, DC)
- …life (just a few of the things you may do on any given day): Provide Tier I support for requests for service through email, phone, or in-person interaction with ... return that commitment by empowering them with the autonomy, support , and tools they need to fulfill their true...to reduce future problems Expected shift schedule: 6:00am - 2 :30pm You will excel in the role if You… more
- Texas Tech University (Lubbock, TX)
- **38843BR** **Extended Job Title:** Senior Specialist - Top Tier Catering **Position Description:** Performs specialized, complex work to assist in the ... to punch & punch-outs. + Communication, cooperation, adaptability, and support for all Top Tier activities, including...Location:** Lubbock **Preferred Qualifications:** + Ability to drive a 2 .5 ton vehicle, operate a forklift and possess good… more
- Cayuse Holdings (Pendleton, OR)
- …monitoring, tracking and communication, resolution, and recovery of incidents not assigned to Tier 2 . Enter datasets relative to the contract, compile, perform ... $13.20 - USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1556/ tier -1.0-helpdesk- specialist /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-OR-Pendleton_ **ID** _102383_ **Category**… more
- Cayuse Holdings (Pendleton, OR)
- …monitoring, tracking and communication, resolution, and recovery of incidents not assigned to Tier 2 . Enter datasets relative to the contract, compile, perform ... $14.00 - USD $16.50 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1298/ tier -1.0-helpdesk- specialist /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-OR-Pendleton_ **ID** _102224_ **Category**… more
- US Tech Solutions (Rochester, NY)
- **Job descripton:** + Provides advanced customer service and support to internal staff and external clients in the areas of property & casualty suite of products ... offerings regulatory changes policy changes and insurance industry developments in support of client satisfaction Participates in assigned projects or required… more
- Insight Global (San Francisco, CA)
- …and skills/experience below. Is this someplace that Insight Global may be able to support ? If so, I can connect with the hiring manager. Let me know if ... and ensures that changes and availability are properly communicated 2 . Manage Enhancement requests (40%): Elicits requirements on small...this someplace that Insight Global may be able to support ? If so, I can connect with the hiring… more
- Stratus Solutions (Washington, DC)
- …at what they do. We return that commitment by empowering them with the autonomy, the support and the tools they need to fulfill their true potential. A day in the ... products. * Provide desktop, laptop, and tablet computer technical support to USCP users. * Implement, maintain, test, and...the first 3% contributed and 50% of the next 2 % contributed. * Fully paid long-term disability, short-term disability,… more
- US Tech Solutions (St. Petersburg, FL)
- **Job Description:** + Provides support to clients and their employees and internal partners + Responsible for setup and ongoing processing maintenance and ... support of client accounts + Provide excellent customer service...needed **Qualifications** + High School diploma A minimum of 2 years of customer service experience + basic understanding… more
- State of Michigan (Dimondale, MI)
- Information Technology Infrastructure Analyst- CSC Tier 2 Analyst Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4666392) Apply ... Information Technology Infrastructure Analyst- CSC Tier 2 Analyst Salary $23.61 - $43.33...provide for problem diagnosis and solutions documentation, implementation, administration, support , and maintenance of a variety of hardware, software,… more
- Legrand NA (Richardson, TX)
- …Service Engineer will provide factory representation via call center, for the technical support of our lighting control products. Setup systems and train end users ... such as BACnet/MSTP and BACnet/IP. + Commission and provide field technical support for all control components to ensure proper functionality per Project Management… more