- Robert Half Technology (Nashville, TN)
- …handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong ... 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2...you will play a key role in providing advanced technical support to end-users, troubleshooting complex issues,… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center) + + + Date:Nov 14, 2024 Location: Ashland City, TN, US, 37015 Company: A. O. Smith ... specific paid training is provided. The liability to provide top quality technical support is greater due to the product's capacity, the environment that it… more
- Insight Global (Melville, NY)
- …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- University of Oregon (Eugene, OR)
- …works independently within the USS Academic South team to provide Tier 1 and Tier 2 technical support for the unique software and hardware needs of ... signage software and hardware. Additionally, this position works with the USS Academic South support team to provide technical support for its academic… more
- TEKsystems (Winston Salem, NC)
- …printers, 225 software applications, and 1,100 mobile devices (ie, smartphone, etc.) * Provides Tier 2 technical support during normal business hours ... and creatively. Day to Day: *This location has about 30 current end users.* * Performs Tier 2 in-depth technical support for 2 ,000 computers, 1,000… more
- Jabra (Lowell, MA)
- …awareness. **PRIMARY RESPONSIBILITIES: (these tasks include but are not limited to)** + To provide Tier 2 technical support and solutions to customers ... Team, the Support Specialist will deliver customer-focused technical support for products via phone, email...an environment of continuous improvement to capture and resolve tier 2 customer challenges, questions, and suggestions.… more
- Robert Half Technology (Jackson, TN)
- …standard desktop infrastructure. End-User Support : + Provide Tier 1 and Tier 2 technical support for approximately 100 end users, ensuring quick ... and end users to improve IT processes and resolve complex issues. Requirements Qualifications: + 2 + years of experience in desktop support or a related IT role,… more
- ManpowerGroup (New York, NY)
- …Support Analyst **Location:** New York, NY **Pay Range:** $40-45.00/hr **What's the Job?** + Provide Tier 2 technical support for 2 ,000 computers, ... 1,000 printers, 225 software applications, and 1,100 mobile devices + Provide technical support services and solutions to one primary office and requisite home… more
- Trace Systems Inc (Shaw AFB, SC)
- …"glue-ware" to support operational client applications and security patches; + Provide Tier 2 technical support ; + Install, configure, operate, ... established policies and procedures to ensure a secure operating environment; + Provide Tier 2 technical support for more complex end-user client/server… more
- Trace Systems Inc (Shaw AFB, SC)
- …"glue-ware" to support operational client applications and security patches; + Provide Tier 2 technical support ; + Install, configure, operate, ... client and end-user connectivity issues escalated by Tier 1 or 2 technical support staff) + Install, configure, operate, manage, troubleshoot, repair,… more
- Trace Systems Inc (Shaw AFB, SC)
- …and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. + Provide Tier 2 technical support (diagnosis, analysis and ... complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff);...requirements,US Citizenship is required. + DoDM 8140 IAT Level 2 (Security+) or higher + Cisco Certified Network Associate… more
- Trace Systems Inc (Shaw AFB, SC)
- …and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. + Provide Tier 2 technical support (diagnosis, analysis and ... complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff);...requirements,US Citizenship is required. + DoDM 8140 IAT Level 2 (Security+) or higher + Cisco Certified Network Professional… more
- Stanford University (Stanford, CA)
- …ensure client expectations are met + Build and lead a team of technicians to provide Tier 2 technical support + Provide training, mentoring and ... policies, procedures, and best practices + Facilitate AVT Operations meetings with Tier 1 and Tier 3 support teams + Develop maintenance objectives and a… more
- University of Washington (Seattle, WA)
- …funded proposals.User support services and IT asset support + Act as Tier 2 technical support for requests and service issues within ITSDS by ... Libraries' audiovisual equipment and control. This position will also provide additional technical support , training, and collaboration with Libraries' staff and… more
- Trace Systems Inc (Shaw AFB, SC)
- …"glue-ware" to support operational client applications and security patches; + Provide Tier 2 technical support ; + Install, configure, operate, ... provide systems hardware/software upgrade and replacement recommendations for end-of life/end-of- support COTS products to government technical representatives; +… more
- Trace Systems Inc (Shaw AFB, SC)
- …"glue-ware" to support operational client applications and security patches; + Provide Tier 2 technical support ; + Install, configure, operate, ... AFB, SC. This role offers the opportunity to perform technical support , O&M, and system administration tasks...CO approved equivalent organization + DoDM 8140 IAT Level 2 or higher (Security+) + Microsoft Certified Solution Associate… more
- Percepta (Melbourne, FL)
- …tracking of all Service Desk requests and for providing tier 1 and 2 technical support . The Technician will follow documented procedures for escalating ... **Description** **IT Support Services Technician** At Percepta, we bring first-class...ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.… more
- Trace Systems Inc (Shaw AFB, SC)
- …"glue-ware" to support operational client applications and security patches; + Provide Tier 2 technical support ; + Install, configure, operate, ... Trace Systems is actively recruiting for a C2 Radio Systems Administrator I to support the AFCENT Combined Air Operations Center (CAOC) contract at Shaw AFB, SCThe… more
- Trace Systems Inc (Shaw AFB, SC)
- …"glue-ware" to support operational client applications and security patches; + Provide Tier 2 technical support ; + Install, configure, operate, ... technologies/solutions; and providesystems hardware/software upgrade and replacement recommendations for end-oflife/end-of- support COTS products to government technical representatives;… more
- Trace Systems Inc (Shaw AFB, SC)
- …"glue-ware" to support operational client applications and security patches; + Provide Tier 2 technical support ; + Install, configure, operate, ... provide systems hardware/software upgrade and replacement recommendations for end-of life/end-of- support COTS products to government technical representatives; +… more