- IT Partners,Inc (Herndon, VA)
- …Remote, Full Time Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... more
- CACI International (Shaw AFB, SC)
- …work centers to apply your expertise in other disciplines. Responsibilities: + Provide 24/7 Tier 1 enterprise IT help desk technical support to deployed ... more
- NorthPoint Development (Kansas City, MO)
- …to ensure transparency and alignment. + At least 3 years of experience in help desk or customer service support roles. + Proficiency in SQL report writing ... more
- Sierra Nevada Company, LLC (Sparks, NV)
- …in a related field of study or Information Technology certifications (Microsoft, A+, Help Desk Institute, Dell, etc.) + Higher education may substitute for ... more
- IT Partners,Inc (Herndon, VA)
- …Systems Admin Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... more
- IT Partners,Inc (Herndon, VA)
- …na/ Benefits Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... more
- Chenega Corporation (Fort Belvoir, VA)
- … 2 level customer support functions. + Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. + Utilize acquired knowledge ... more
- Leidos (Peachtree Corners, GA)
- …exceed Government Service Level requirements. **You Might Also Have:** + Have experience working on a Help Desk ( Tier 1 or Tier 2) or Desktop Support. ... more
- TEKsystems (Kansas City, MO)
- …service Skills Network Support, Customer Relations, Sharepoint, Windows, Active directory, Troubleshooting, Help desk support, Office 365 Pay and Benefits The ... more
- General Dynamics Information Technology (Mclean, VA)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,Software Installations,System Administration,Technical Support ... more
- Jet Propulsion Laboratory (Pasadena, CA)
- … (Escalation) problem identification, diagnosis and resolution of problems. Assist as needed with Tier 1 ( Help Desk ) and provide mentoring and leadership for ... more
- Interactive Government Holdings, Inc. (Lakewood, WA)
- …Contact clients via email/telephone within 24 hours of accepting case (Non- LOI or help desk cases) when additional information is required for TA request. After ... more
- Interactive Government Holdings, Inc. (San Juan, PR)
- …Contact clients via email/telephone within 24 hours of accepting case (Non- LOI or help desk cases) when additional information is required for TA request. After ... more
- Interactive Government Holdings, Inc. (Springfield, VA)
- …Contact clients via email/telephone within 24 hours of accepting case (Non- LOI or help desk cases) when additional information is required for TA request. After ... more
- Leidos (Piketon, OH)
- …managed print services, managed portable telecommunication services, IT Service Management (ITSM), Help Desk support services, and others. The ideal candidate ... more
- TEKsystems (Thomasville, NC)
- …as point of contact for all warranty and non-warranty parts replacements Provide Tier 3 technical support. Test, document and recommend applications and ... more
- Parsons Corporation (Colorado Springs, CO)
- …relevant experience may be accepted in place of a degree + Provides Tier 1 Service Desk problem identification, diagnosis, and resolution of problems. ... more
- MyFlorida (Gainesville, FL)
- …is responsible for answering, routing, escalating incoming calls, and generating and assigning help desk tickets. Providing Tier 1 IT support functions, ... more
- Chenega Corporation (Oakton, VA)
- …and documentation of results. + Provides advice and training to end-users and help desk personnel. + Maintains current knowledge of relevant technologies as ... more
- DEFTEC (CA)
- …a requirement to deliver ATLAS monitoring and system, including deliverables such as Help Desk as a Service, Infrastructure Management, and Quality of Service ... more