- TalentBurst, Inc. (Boston, MA)
- Job - IT Support AssociateLocation - Boston, MA, (In practice there is a possibility we may be able to allow a remote day here and there, but for the purposes of ... support tickets Job Description This role provides primary tier one telephone and remote support for...support . May help with light repairs or providing support for internal IT related services. Diagnose… more
- Converge Technology Solutions (Hillsboro, OR)
- …IT Tech / Desktop Support Onsite (5 days a week) Hillsboro, OR 3 Week contract - IT Technician / Support RESPONSIBILITIES: Imaging Windows-based ... issues relating to both computing hardware and software. Assist Tier 1 Service Desk in the escalation and troubleshooting...1 Service Desk in the escalation and troubleshooting of IT tickets. Documentation of and adherence to, sound … more
- Galapagos Federal Systems, LLC (Austin, TX)
- …a solid understanding of VPNs and Outlook Web AccessEscalate complex technical issues to Tier 2 and Tier 3 Government Systems Administrators for ... specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support , Application… more
- ConsultNet (Beverly Hills, CA)
- …MCSE, MCP, A+, Security+ or Network+ certification is a plus but not required. Minimum of 3 years of Tier II support experience in a networked environment is ... upon conversion Immediate hire, will be responsible for providing Tier II desktop support service, serving as...management and break/fix management. Ensuring an effective and efficient IT support level is provided within the… more
- NSC Technologies (St. Louis, MO)
- …to grave, working close with engineering teams and other ISP Contractor Stakeholders when IT issues require Tier 3 escalation or have dependencies external ... Job Title: Desktop Support Location: St. Louis, MO Pay: $85-90k Company...support for implementation, maintenance, and incident troubleshooting of IT systems Manage hardware in all stages including unpacking… more
- Russell Tobin & Associates (Atlanta, GA)
- …satisfaction Require deeper systems knowledge and extensive partnership on projects with Tier 3 engineering teams Maintain process ownership and expertise for ... issues that arise with computers. May also serve other IT department roles such as ensuring that all of...a specific area as a Knowledge Domain Expert Qualifications 3 -5 years of Service Desk and Desktop Support… more
- Wilmington Savings Fund Society (Wilmington, DE)
- …their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer ... perform the daily duties of the Loan Servicing Specialist, including second tier review and remediation of issues identified. Job Responsibilities:The Associate will… more
- Wilmington Savings Fund Society (Wilmington, DE)
- …their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer ... perform the daily duties of the Quality Control Specialist, including second tier review of Quality Control Teams' noted findings. Job Responsibilities:Help mentor… more
- KaiHonua (Rock Island, IL)
- …for IT systems. Recommend system configuration solutions and provide support , solutions, and suggestions to a development team; drafting system administrator ... off site as necessary.Create, change, and delete user accounts per request.Provide Tier III/other support per request from various constituencies. Investigate… more
- Exos Talent (Indianapolis, IN)
- …is required. Position Summary The Infrastructure Manager will oversee a team of Tier 3 Technicians (T3s) and Network Engineers, managing day-to-day operations ... EXOS is continuing to grow! Our Infrastructure Support Services practice is looking for a full-time...ensuring optimal performance and uptime. * Collaboration: Work with IT leadership, vendors, and other departments to ensure infrastructure… more
- Computer World Services (CWS)Corporation (Washington, DC)
- …for the migration of feeds from Splunk to Cribl, on-boarding new feeds, and providing Tier 3 support . Working with vendors on open tickets as well ... Job Description The mission of the OFR is to support the Financial Stability Oversight Council (FSOC) in promoting...and control for a consolidated common operating picture for IT operations. The role will work with engineering, application,… more
- Acuity, Inc. (Washington, DC)
- …configured devices.Monitor application deployment status.Ensure support requests are handled per the Service Level Agreement via Tier 3 troubleshooting. ... Overview Working in a federal client space to support Microsoft Intune cloud-based endpoint management solution. Work...If you are passionate about using your skills in IT Modernization, Data Enablement, and Hyperautomation to make a… more
- Insight Global (St. Louis, MO)
- …multi-tiered ticket handling/resolution systems. * Provide tier 1, tier 2, and tier 3 IT support . * Enforces IT standards and educate ... A client of Insight Global is seeking a Lead IT Help Desk associate to be based out of...point to technical issues and troubleshoot a minimum of 3 tickets a day. Will share updates and concerns… more
- Robert Half Technology (Las Vegas, NV)
- …of professional experience in IT support . Key Responsibilities: + Provide Tier 3 level support for escalated technical issues, ensuring timely and ... Description Our client is seeking a highly skilled Tier 3 Helpdesk Technician to join their IT support team. This role is pivotal in providing advanced… more
- Distributed Solutions Inc. (Reston, VA)
- …Experience working with multi-tiered ticket handling/resolution systems. + Provide tier 2 and tier 3 IT support . + Collaborate with DSI dev ops and ... Lead is responsible for providing professional and efficient helpdesk support . A strong customer service mindset is the key...develop tickets. + Enforces IT standards and educate employees about compliance issues. +… more
- Proven IT (Tinley Park, IL)
- Help Desk Tier 3 Engineer Tinley Park, IL...Microsoft licensing. Responsibilities + Tier III aids support to the Proven IT Tier ... This is an expert level of customer support for Managed IT Services. The Tier III Engineer has an expert understanding of the hardware, software and systems… more
- Proven IT (Tinley Park, IL)
- Tier 3 Project Engineer Tinley Park, IL...+ 7 plus years of experience working in the IT Tier II or Tier III ... including server, cloud, networking and security appliance installation and support . This is an expert level engineer for Managed.... This is an expert level engineer for Managed IT Services. The Tier III Project Team… more
- Sedgwick (Memphis, TN)
- …great place to work. Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer IT Security Advisor (SOC Tier 3 ) **PRIMARY PURPOSE** : Job ... do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs....pursuing a master's degree in business administration or an IT related field. **Experience** + 3 -5 years'… more
- CUNY (New York, NY)
- IT Support Assistant (Hourly) -Client Services Desktop Support Technician Tier 2 **GENERAL DUTIES** IT Support Assistants support routine ... successful candidate will have the following responsibilities: + Provide tier 2 in-person IT support ...as completion of eighteen college credits in Information Technology 3 . Demonstrated English Language proficiency 4. A Motor Vehicle… more
- GovCIO (Washington, DC)
- …thinking skills for diagnosing and resolving technical issues + Ability to escalate problems to Tier 3 support when necessary. + Experience in providing ... onsite position. **Responsibilities** Operations Staff is a position where IT support and technology meet customer service...commensurate experience) + Proven experience in IT support roles, with a focus on Tier … more
