- Creative Financial Staffing (Verona, WI)
- …company helping the community, this may be the role for you! Preferred Experience: 1- 3 years of Help Desk /Tech Support experience. Experience troubleshooting ... Specialist to be a great addition to their Help Desk customer support team. Here are a...and benefits plan. Job Description: You will be providing tier 1 Technical Support to external clients… more
- Converge Technology Solutions (Hillsboro, OR)
- IT Tech / Desktop Support Onsite (5 days a week) Hillsboro, OR 3 Week contract - IT Technician / Support RESPONSIBILITIES: Imaging Windows-based computer ... of issues relating to both computing hardware and software. Assist Tier 1 Service Desk in the escalation and troubleshooting of IT tickets. Documentation of… more
- Russell Tobin & Associates (Mountain View, CA)
- …to work independently and within a team Requirements: 3 -5 years of Service Desk and Desktop Support experience for both PC and Mac required Certifications ... What are we looking for in our Desktop Support Technician? Russell Tobin's client, a multinational business...deeper systems knowledge and extensive partnership on projects with Tier 3 engineering teams Maintain process ownership… more
- Computer World Services (CWS)Corporation (Washington, DC)
- …for the migration of feeds from Splunk to Cribl, on-boarding new feeds, and providing Tier 3 support . Working with vendors on open tickets as well ... Job Description The mission of the OFR is to support the Financial Stability Oversight Council (FSOC) in promoting financial stability by: collecting data on behalf… more
- Galapagos Federal Systems, LLC (Los Angeles, CA)
- …qualified, diverse individuals. As the C1 Information Systems Security Officer (ISSO) and Tier 1 specialist, you will play a critical role in supporting Special ... and integrity of highly sensitive information, providing "day-to-day" operational support for Collateral, Sensitive Compartmented Information (SCI), and Special… more
- Robert Half Technology (Pittsburgh, PA)
- …and performing system upgrades. Requirements + Extensive experience in a Tier 3 help desk or technical support role. + Strong troubleshooting ... Description + Provide advanced technical support and troubleshoot complex hardware and software issues....complex hardware and software issues. + Resolve escalated help desk tickets in a timely manner. + Configure and… more
- Leidos (Washington, DC)
- …Solutions Operation is seeking a dynamic, mission-centric hands-on **Senior** **Service Desk Analyst ( Tier 3 support )** to support a federal agency's ... an individual with demonstrated experience in resolving technical client support in a service desk setting, ability...Certification + Prior experience with NIH/HHS + Experience with Tier 3 Level Support hhsnih… more
- Proven IT (Tinley Park, IL)
- Help Desk Tier 3 Engineer Tinley Park,...Proven IT customers. This is an expert level of customer support for Managed IT Services. The Tier III ... migrations, wireless access points, firewalls, switches and Microsoft licensing. Responsibilities + Tier III aids support to the Proven IT Tier II team of… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer** to join ... but are not limited to:** + Responsible for providing support to end-user community on hardware, software and network...Provide mentorship and technical guidance and training to junior Tier 3 staff. + Manage, troubleshoot, and… more
- Red River (Chantilly, VA)
- …NOC. As a pivotal member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily operations of our Network Operations ... of tasks, and actively participating in the resolution of Tier II and advanced issues. Beyond managing the NOC...setting. **This role will operate on the Swing Shift ( 3 :45pm - 12:15am); Tue-Sat** You will be tasked to:… more
- Robert Half Technology (West Des Moines, IA)
- … Tier 1 Support | Technical Support | Help Desk role based in...minimum of 3 years of experience in Tier 1 Support , Technical Support , ... Comptia Network+, and Comptia Security+. * Previous experience in Tier 1 Support is essential. * Proven...Reset and Basic Network Troubleshooting. * Skilled in Remote Support and managing Service Desk Tickets. *… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 2 Help Desk Support Services Specialist** to ... but are not limited to:** + Responsible for providing support to end-user community on hardware, software and network...If unable to diagnose problem, will work with service desk management or Tier 3 … more
- NuAxis Innovations (Washington, DC)
- …Documents, tracks, and monitor tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware issues. + Interacts with ... ** Tier II Service Desk Specialist** Location **Washington, DC** \# of openings ** 3 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission… more
- Leidos (Norfolk, VA)
- …through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's products and ... services. Primary Responsibilities: As a Service Desk RDM Technician, you will: + Use automated information...with team mates to resolve issues. Escalates to next tier technical support as necessary. + Supports… more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support ,IT Tech Support ,Troubleshooting **Experience:** 3 + years of ... **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support ...certifications or training, or work experience. + **Required Experience:** 3 + years of related + **Required Skills & Experience:**… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to...Android + 3 + years' experience in a Tier 2 support role + 2+ years' ... Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will...(435) Representatives and over fifty (50) committee, leadership, and support offices. There are approximately ten thousand (10,000) staffers… more
- Leidos (Rockville, MD)
- … Support program under the **Nuclear Regulatory Commission (NRC)** . In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All ... impact!! Leidos currently has an opening for a **Help Desk Analyst ( Tier 1)** . This is...to our clients. **Primary Responsibilities** **:** + Provides Help/Service Desk support to end users on a… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …an entrepreneurial spirit that's brought us a lot of success and we're looking for a Tier II Help Desk professional to join the team in our Dunwoody data center. ... assistance via multiple channels (phone, email & chat) + Support resolution of issues escalated from Tier ...or related preferrs. A+, Network+ or equivalent certification preferred. 3 + years' experience in an IT Help Desk… more
- Stratus Solutions (Washington, DC)
- …life (just a few of the things you may do on any given day): Provide Tier I support for requests for service through email, phone, or in-person interaction with ... return that commitment by empowering them with the autonomy, support , and the tools they need to fulfill their...Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ). Communicate… more
- Stratus Solutions (Washington, DC)
- …life (just a few of the things you may do on any given day): Provide Tier I support for requests for service through email, phone, or in-person interaction with ... return that commitment by empowering them with the autonomy, support , and tools they need to fulfill their true...Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ) Communicate… more
