- Jabra (Lowell, MA)
- …for resolving technical escalations from Tier 1 support , consulting with the Tier 3 support team on tickets, and escalating those tickets to ... resolving technical escalations from Tier 1 support , consulting with the Tier 3 support team on tickets, and escalating those tickets to Tier … more
- Chenega Corporation (Fort Belvoir, VA)
- …access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond the scope of the computers, ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our...as determined by a government representative overseeing the Server Team . Cross-training is required in all NEC functionalities. +… more
- Bright Horizons (Newton, MA)
- …in a similar technical support role, with a focus on Tier 3 support or team supervision. **Additional Job Requirements** Technical Skills + ... The IT Service Desk Team Lead at Bright Horizons plays a critical...Horizons plays a critical role in providing advanced technical support to our internal users through direct engagement on… more
- Robert Half Technology (Memphis, TN)
- …seeking a highly skilled Helpdesk Tier 3 Specialist to join our IT support team . As a Tier 3 Specialist, you will be responsible for resolving ... complex technical issues and providing advanced technical support to our end-users. You will be the go-to...Ability to work independently and as part of a team . + Relevant certifications (eg, MCSA, CCNA) preferred. Technology… more
- Parsons Corporation (Alexandria, VA)
- …system maintenance & provisioning + Fix Support Escalation Issues; serve on the tier 3 support team for integrated product support and proactive ... immediate full-time opening for a **Site Reliability Engineer (SRE)** on our IT Support team located in Alexandria, VA. In this role, you will help continue… more
- Sioux City Community School District (Sioux City, IA)
- EXECUTIVE SUMMARY The Tier 3 Coordinator provides key leadership and support to teachers, principals, and central office staff as it pertains to classroom ... issues relative to their program responsibility. Provides coaching and support to classroom teachers to improve classroom management. May...contract days will be determined by the District Leadership Team . The Tier 3 Coordinator… more
- Allied Universal (Fullerton, CA)
- …jobs and security technical engineer jobs! AMAG Technology, an Allied Universal(R) Company, is hiring a Tier 3 Technical Support Engineer. A Tier 3 ... integrations (Intrusion, Intercom, IP Video). + Prepare documentation for Tier 3 services rendered. (All requirements are... services rendered. (All requirements are software and hardware support program related) + Provide Tier 2… more
- ManTech (Washington, DC)
- …problems, questions, and use. + Conduct training, implement corrective actions, and provide guidance to Tier 3 team . + Responsible for the performance of a ... a motivated, career and customer-oriented **Service Desk Manager - Tier 3 ** to join our team...Washington, DC. As a manager of Tier 3 services will provide third level escalation support… more
- Red River (College Park, MD)
- …and experienced Tier III Helpdesk Engineer to join our team to resolve complex and time-sensitive customer impacting issues supporting large-scale government ... including ongoing maintenance - Lead troubleshooting of trouble tickets escalated from Tier 2 Support , diagnosing hardware and software issues - Participate… more
- SKC Communication Products LLC (NY)
- Title: Integration Technician - Tier 3 Department: Operations Work hours: Between the hours of 7:00am-6:00pm Employment Status: Tier 3 -Non-Exempt-Hourly ... improvements to the installation process. 9. Provide any other support to ensure SKC operates up to standards on...or ability to possess within 90 days of hire. Tier 3 Lead AV Technician (all of… more
- Lockheed Martin (Fort Meade, MD)
- …documentation for system and software installations, sustainment, upgrades, and troubleshooting \- Provide Tier 3 support for system failures and degradation ... ARE** The program is on fire for cyber\. In support of our customer, members of the team...operational system critical discrepancies that cannot be resolved by tier one and two personnel\. Integrate, test, and optimize… more
- SKC Communication Products LLC (NE)
- Title: Integration Technician - Tier 3 Department: Operations Work hours: Between the hours of 7:00am-6:00pm (hours may vary with some nights and weekends) ... Employment Status: Tier 3 -Non-Exempt-Hourly Location: Dallas, TX MAJOR RESPONSIBILITIES...improvements to the installation process. + Provide any other support to ensure SKC operates up to standards on… more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist Journeyman- Tier 3 ** to join our team in Washington, DC. ... Become an integral part of a diverse team while working at an Industry Leading Organization,...Provide mentorship and technical guidance and training to junior Tier 3 staff. + Manage, troubleshoot, and… more
- SAP (Herndon, VA)
- …cause, extent of impact, and appropriate response actions. + Provide Tier 2 / Tier 3 support by offering advanced technical assistance and guidance to ... incident response tasks, you'll provide advanced technical expertise and support Tier 2/ 3 actions, acting...support and guidance to junior analysts and SOC team members during incident investigations and response activities. **General… more
- GovCIO (Fairfax, VA)
- **Overview** GovCIO is currently hiring for a System Administrator - Tier 3 Support with an active Secret clearance in support of our DEA Bluestone ... $130,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4592/systems-administrator tier - 3 - support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Fairfax_ **ID** _2024-4592_… more
- Robert Half Technology (Nashville, TN)
- …seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team . As a Tier 3 Helpdesk Analyst, you will be responsible for ... support team . + Collaboration with Other Teams: Collaborate with Tier 2 and Tier 3 support teams, as well as system administrators and network… more
- General Dynamics Information Technology (Hanscom AFB, MA)
- …council meetings + Strong background in Patch/Configuration management, DevOps, and tier 3 support + Assist team to design, integrate, and implement ... and configuration. The position is an integral part of the development team designing and developing organizational information systems or upgrading legacy systems.… more
- CACI International (Washington, DC)
- …a part of our great team and make a difference. **Responsibilities:** As a Tier 3 Network Engineer, you'll be challenged with hard complex support ... Network Engineer- Tier 3 - Intelligence Community Job Category:...expected as one of the leaders on the Network team members to coordinate ticket acceptance and resolutions. You… more
- Leidos (Washington, DC)
- …causes of application issues. You will work closely with other members of the Customer Support Service team as well as Product Development team to remediate ... fashion. **Primary Responsibilities** Under the direction of the Customer Support ( Tier 2) Lead, you will be...which includes the ability to be on-call for emergency support . **Basic Qualifications** + Associate degree with 3… more
- General Dynamics Information Technology (Warner Robins, GA)
- …council meetings. + Strong background in Patch/Configuration management, DevOps, and tier 3 support . + Assist team to design, integrate, and implement ... and tomorrow is smarter. Our work depends on ISSE II joining our team , who will be primarily responsible for conducting information system security engineering… more