- Merck & Co. (Rahway, NJ)
- …and enable innovation.The Senior ServiceNow Engineering position will be responsible for providing tier 3 engineering and operational support for the ... and use of the platformDesign, Development and Testing of proposed enhancements to ServiceNowProvide tier 3 (engineering level) support for operations of the… more
- PlanIT Group (Washington, DC)
- …grow with the mission. Strong skills with researching and resolving tier 2 and tier 3 customer support ; ability to train end-users on the best practices ... supporting tasks, including but not limited to: Participate in teleconferences or technical meetings to review, educate, and support program objectives. Process… more
- Constellis (Herndon, VA)
- …switching Basic understanding and management of firewalls Serve as Tier 2 / 3 escalation and reach back support for all operational elements Other duties as ... management as well as implementing improved infrastructure and resolving advanced support issues. Maintain documentation, diagrams, and SOPs as directed by the… more
- STS Engineering Solutions (Fort Worth, TX)
- …methods. Why Join STS Engineering Solutions? At STS Engineering Solutions, we provide top- tier technical services to a wide range of aviation operators. Our ... regulatory standards. You'll provide actionable insights to improve aircraft operations and support our Technical Operations (TechOps) team by analyzing trends… more
- DISH Network (Littleton, CO)
- …and technology landscape. **Job Duties and Responsibilities** As the Senior Manager of RAN Engineering, Tier 3 Technical Support at DISH, you'll play a ... RAN on hybrid cloud + Lead team of 5G RAN Managers and RAN System Engineers in Tier 3 Technical Support and lead the broader team of RAN System Engineers… more
- Komatsu (Milwaukee, WI)
- …stakeholders, IT, and 3rd party vendors. + Ensure daily operations remain stable by providing Tier 3 technical support for the Salesforce.com platform ... and functionality of Salesforce CRM solutions. + Provide L3 Support to troubleshoot and resolve technical issues...Provide L3 Support to troubleshoot and resolve technical issues and errors related to platform configuration and… more
- Verint Systems, Inc. (MD)
- …Solutions (FSS) Support team, your primary responsibility will be to offer Tier 3 technical support to Integrators/Partners, Customers, field ... Responsibilities:** + Serve as a point of contact for technical support escalations related to the EDGE... technical issues that have been escalated to Tier 3 , and update CRM notes in… more
- Randstad US (San Antonio, TX)
- …with Incident Response process designed at Level III and related to Infrastructure; + Delivering needed Tier 3 technical support for: + Business user ... environments, support and technologies. + Deep (Senior Tier 3 Level) knowledge of at least...3rd party support ; + Leading Infrastructure Design Tier III from a technical perspective to… more
- Indigo IT, LLC (Buffalo, NY)
- …and secure. JOB RESPONSIBILITIES: + Provide Tier 1, Tier 2, and Tier 3 technical support for the Department of Homeland Security and Customs and ... Indigo IT is seeking to add an IT Systems Technician to our growing field support team. This team is integral to ensuring the technology used by Customs and Border… more
- Lockheed Martin (Hanover, MD)
- …documentation for system and software installations, sustainment, upgrades, and troubleshooting \- Provide Tier 3 support for system failures and degradation ... problem identification, diagnosis and resolution of problems \- Provide technical support to software development and integration efforts in the lab and during… more
- SAP (Herndon, VA)
- …and appropriate response actions. + Provide Tier 2 / Tier 3 support by offering advanced technical assistance and guidance to SOC analysts during ... standard incident response tasks, you'll provide advanced technical expertise and support Tier 2/ 3 actions, acting as an escalation point for complex… more
- Honeywell (Pittsburgh, PA)
- …Advanced Application Engineer for Hand Held Products, Inc. (Pittsburgh, PA) RESPONSIBILITES: Provide Senior Tier 3 technical support with a focus on ... high quality, accuracy, responsiveness, and customer satisfaction. Support is often provided to partners and customers who...researching, and recreating of issues. Capable of handling all Tier 2 and Tier 3 … more
- Leidos (Bethesda, MD)
- …Provide strategic and tactical direction for Network Services enhancements and projects. + Provide Tier 3 technical support , development of standard ... will provide technical leadership and mentoring of junior staff, direct Tier 3 support for incident response, perform problem management and incident… more
- BigBear.ai (WA)
- …integrating data pipelines with AWS cloud services to extract meaningful insights, and providing Tier 3 technical support for deployed applications and ... and functional dataflows to support raw data and expected data Provide Tier 3 technical support for deployed applications and dataflows Collaborate… more
- Koniag Government Services (Washington, DC)
- …data distribution. + Responsible for creating dashboards using MS Office 365 tools. + Provide tier 3 technical support to application owners when coding ... **This is a hybrid opportunity which requires onsite work 3 days per week.** We offer competitive compensation and...processes. + Design and develop advanced reporting capabilities. + Technical support in all facets of web… more
- Insight Global (Norfolk, VA)
- …Additional duties include authoring standard operating procedures, training of operations personnel and tier 3 technical support . Individual must work ... our clients in Norfolk, VA. The Virtualization Engineer will support research, development and administration of virtualization technologies. Virtualization… more
- BigBear.ai (WA)
- …robust and functional dataflows to support raw data and expected data Provide Tier 3 technical support for deployed applications and dataflows ... data flow for the use case. You will perform technical and non- technical analyses on project issues...of 7-8 FTEs Develop and design data pipelines to support an end-to-end solution Develop and maintain artifacts (eg… more
- General Dynamics Information Technology (Washington, DC)
- …robust and functional dataflows to support raw data and expected data. + Provide Tier 3 technical support for deployed applications and dataflows. + ... data flow for the use case. You will perform technical and non- technical analyses on project issues...in various COTS, GOTS, and open source tools which support development of data integration and visualization applications. +… more
- Advanced Energy (Fort Collins, CO)
- …Leadership, specializing in **Cloud Data Center Management, Global Site Server Services** , and ** Tier 3 Technical Support ** . This pivotal role ... involves leading a global team dedicated to delivering comprehensive support for both hardware and software server services within...spending accounts + Generous time off policy starting with 3 weeks of paid vacation, 7 days of paid… more
- BigBear.ai (WA)
- …applications and databases using a hybrid Agile approach within a DevOps environment Provide Tier 3 technical support for deployed applications and ... Overview BigBear.ai is seeking a Full-Stack Developer candidate to support our federal client's mission to accelerate discovery and delivery of identity and… more
