- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate ... Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary technical resource and solution-provider for IT… more
- Insight Global (Mechanicsville, VA)
- Job Description Insight Global is looking for a Tier 1 Help Desk Analyst for one of our large clients in Mechanicsville, Virginia. The pay for this role ... responsible for a specific que/ system within their environment. Collectively, the help desk receives roughly 80-120 tickets & calls per day split between 4… more
- IBM (Rocket Center, WV)
- …you'll love your career at IBM. Your Role and Responsibilities The Tier 1 Help Desk Analyst will work in a fast-paced Call Center environment, providing ... believe in the power of technology responsibly used to help people, partners and the planet. Your Life @...company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with… more
- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A ... play a meaningful part in improving how agencies operate. Our work depends on ** Help Desk Analyst Tier I** joining our IT Technology Development division… more
- Koniag Government Services (Durham, NC)
- …Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust clearance to ... spending accounts, paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified company providing… more
- Enterprise Horizon Consulting Group (Yorktown, VA)
- …Job Description Enterprise Horizon Consulting Group is looking for a motivated Customer Support ( Help Desk ) Analyst to join our team and support our ... Under the oversight of the Customer Support Lead, the analyst 's responsibilities may include: + Monitoring the customer support...Active Secret Clearance is required. + Previous DoD customer support/ help desk experience is highly desired. +… more
- ManpowerGroup (Lafayette, IN)
- …the support team assisting with corporate IT inquiries. **Job Title:** IT Help Desk Tier 2 Analyst **Location:** Lafayette, IN (On-site) **What's the ... client, in the manufacturing industry, is seeking an IT Help Desk Analyst to join...experience in technical support role + Experience in handling Tier 2/3 issues + Administer, maintain, and support enterprise… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , you ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be the ... more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution. + Remote… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative ... full-time, Monday through Friday. Description: The successful candidate will be responsible for Tier II and Asset support of an environment composed Intel based PC… more
- RKON (Chicago, IL)
- Analyst ( Tier 1), End User Engineering About...Microsoft Partners. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) ... in the fields of security, networking, and virtualization. Our Help Desk is viewed as a training...Fundamentals certification (within 6 months) + HDI Support Center Analyst certification (within 6 months) + MS-900 Microsoft 365… more
- Insight Global (Boston, MA)
- …for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents. The Service Desk analyst will serve as the front line for the firm and will ... has their own Desktop techs as well as a Tier 2 Service Desk team to escalate...year Technical Degree OR equivalent experience as a Service Desk Analyst (1-2 years) - Proven expertise… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Service Desk Senior Analyst ** to join our ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... capital. As a Service Desk Technician / Help Desk Analyst , you are...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician. + Delivering… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...problems, trends, and unique criteria, as required. + Reviewing analyst ticket queues to facilitate ticket resolution at or… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support...to prevent their reoccurrence. + Escalation Management: Collaborate with Tier 3 support teams to resolve issues that require… more
- Randstad US (Kingwood, TX)
- service desk analyst (level 1). + kingwood , texas (remote) + posted july 1, 2024 **job details** summary + $19 - $20 per hour + contract + high school + ... occupations + reference1057056 job details job summary: The Service Desk Analyst (Level 1) is the primary...Exchange along with experience in troubleshooting Windows and desktop tier 1 issues. ? Experience with remote tools, remote… more
- University of Colorado (Denver, CO)
- **Service Desk Analyst ** **University of Colorado Denver** **Description** **Who We Are:** **Position Summary:** **Where You Will Work:** **Diversity and ... for year basis). + One (1) year of experience in a customer service or help desk role, preferably IT-related. + Experience working with ticketing systems and… more
- TEKsystems (Bend, OR)
- Description: The IT Help Desk Analyst serves as the first line of contact for all technologies and applications that support the operational mission of the ... users, internal and external, in the resolution of all Tier I technology and application issues. They are also...cohesively as part of a team and follow standard help desk procedures. 5. Identify and escalate… more
- Brake Check (San Antonio, TX)
- Systems/ Help Desk Analyst Department: Information Technology Location: San Antonio, TX START YOUR APPLICATION ... mobile phones/tablets (Android and iOS), scanners, and printers. + Help Desk : Use Solarwinds Help ...internet, and other crucial business applications. + Support: Provide Tier I support for internet and telecommunication services at… more