- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- TEKsystems (Beaverton, OR)
- A Large Office Equipment Supplier in Beaverton, OR is hiring a Tier II Helpdesk Technician to join the team for a great opportunity! Job Description: + ... and notes for escalations Qualifications: + 2-4 years of helpdesk experience or working with a helpdesk /IT provider + Must have previous MSP experience + Good… more
- ProSphere Tek (Augusta, GA)
- …Planned Systems International, Inc. (PSI) is seeking Tier II Technician. The Tier II Helpdesk Technician responds to work orders and walk in requests ... + Technician shall be the first escalation point for Tier I techs and should represent appropriate progression of...represent appropriate progression of knowledge from the entry level Tier I positions. **Minimum Requirements** + Minimum of 3… more
- General Dynamics Information Technology (Elkridge, MD)
- …Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting ... operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe...today is safe and tomorrow is smarter. HOW A HELPDESK TECHNICIAN WILL MAKE AN IMPACT: + Provides network… more
- Leidos (Tampa, FL)
- **Description** Leidos is actively hiring for a Tier II helpdesk assistance with travel authorizations and vouchers processing support services to personnel ... attached and assigned to MARCENT working for the MARCENT AC/S G-1 section. Primary Responsibilities - Assist with travel arrangement coordination between travelers and designated DoD Commercial Travel Offices. - Inform travelers and AO's on travel… more
- TekSynap (Arlington, VA)
- …to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier - II Work Center support to receive and log trouble calls, track, ... of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert knowledge in… more
- General Dynamics Information Technology (Elkridge, MD)
- …Support,Systems Support **Certifications:** CompTIA Security + certified (DoD 8570 IAT Level II ) - CompTIA **Experience:** 3 + years of related experience **US ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting… more
- ENS Solutions (Elkridge, MD)
- …+ Certifications: DoD Manual 8570.01-M at the Information Assurance Technical (IAT) Level II role. + Security Clearance Level: TS/SCI clearance and ability to obtain ... and maintain a CI Polygraph + Experience in working with a ticketing system, such as Remedy, SCSM, ServiceNow + Strong written and verbal communication skills along with a strong customer service focus and ability to work well as part of a team + Ability to… more
- Two95 International Inc. (Cherry Hill, NJ)
- …and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and ... required. Experience: + 2+ years experience working in a helpdesk or technical support role. + Tier ...a helpdesk or technical support role. + Tier 2 experience preferred. Benefits If Interested please send… more
- Trane Technologies (Noblesville, IN)
- …integrating new technologies into the existing environment. Provide initial end user support ( Tier I/ II ) for technical issues. Effectively escalate IT issues as ... each week. **Job Summary：** The Life Science Solutions IT HelpDesk Support will provide desktop, systems, network and application...required. Follow Helpdesk ticketing system procedures and standards. Train users in… more
- CACI International (GA)
- …correction or adjustment; following up to ensure resolution + Conduct root cause analysis at Tier I and II levels + Provide weekly updates on current and future ... GETS User Outreach and Helpdesk Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular… more
- Koniag Government Services (Arlington, VA)
- …such as printers, VTC suites, monitors, keyboards, mice, headsets, cameras, VOIP phones. + Tier II technicians are the primary POC for incident and problem ... Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support KDS and… more
- System One (Broken Arrow, OK)
- …or independent consulting arrangements. Job Overview: We are seeking a skilled and experienced Tier II / Tier III Support Technician to manage and ... Tier III for support. Key Responsibilities: + Provide Tier II / Tier III...Manage incidents, service requests, and changes using the company's helpdesk system. Required Skills and Qualifications: + Proven experience… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, ... handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong knowledge of… more
- TEKsystems (Orlando, FL)
- …and the network in accordance with established SLAs. Collaborate and interface with TIER 2 helpdesk technicians. Verify issue resolution on the customer's behalf ... Description TIER 1 The TIER 1 Service...Description TIER 1 The TIER 1 Service Desk technician is responsible for...Level I trouble tickets; resolve or escalate to Level II as required. Monitor systems for equipment failure, errors… more
- City of New York (New York, NY)
- …office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to ... Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the… more
- Chenega Corporation (Albuquerque, NM)
- …not limited to): backup and recovery of systems, patching of systems, providing Tier II /III support to lower tiers, performance tuning, hardware upgrades, ... Data Center Technician II Albuquerque, NM Join our Talent Network Data...Centers. + Perform Help Desk activities such as answering helpdesk phones/email/fax after-hours from the regular scheduled helpdesk… more
- ThermoFisher Scientific (Cincinnati, OH)
- …inventory reporting and additional project documentation as needed. + Offer tier II technical support to internal helpdesk teams and end-users. + Collaborate ... with cross-functional teams to successfully implement IT solutions that support clinical trials. + Monitor and troubleshoot device issues to ensure flawless operation throughout the trial period. **Keys to Success:** **Education** + High school diploma or… more
- Texas A&M University System (College Station, TX)
- … Helpdesk Support Provides Tier I support and assists with Tier II , as needed. + Technical Consultation: Assists with recommendations, specifications, and ... Job Title IT Manager II Agency Texas A&M Agrilife Research Department Feed...Type Staff Job Description The Information Technology (IT) Manager II , under direction, routinely manages large and complex IT… more
- CAI (Beaverton, OR)
- …multiple projects under minimal supervision or guidance + Must be able to provide 1st/2nd tier support for most helpdesk related issues + Should be willing to ... perform other duties as assigned + Create/Maintain documentation for established support procedures and processes + Good team player and should be able to work in 24 x 7 manufacturing environment and should beready to work in day/night shifts. **What You'll… more