- Insight Global (Huntsville, AL)
- Job Description Insight Global is looking for an IT Helpdesk Technician to assist a customer of ours in Huntsville, AL. The role involves assembling, ... . Skills and Requirements - GED/Highschoool Diploma - 3+ years of IT / Helpdesk related experience in an enterprise level IT environment -… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for ... effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area...Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT… more
- General Dynamics Information Technology (Elkridge, MD)
- …into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at ... None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology ( IT ) Systems Support,Systems Support **Experience:** 1 + years of related… more
- ENS Solutions (Elkridge, MD)
- …the collection and evaluation of incident reporting practices and operations. + Manages IT incidents and problems in general accordance with IT service ... + Certifications: DoD Manual 8570.01-M at the Information Assurance Technical (IAT) Level II role. + Security Clearance Level: TS/SCI clearance and ability to obtain… more
- General Dynamics Information Technology (Elkridge, MD)
- …into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at ... None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology ( IT ) Systems Support,Systems Support **Experience:** 3 + years of related… more
- Baltimore City Community College (Baltimore, MD)
- …in any information technology-related discipline; + 10 years' experience working as in the capacity of Helpdesk Tier II or Tier III; + Three (3) ITIL ... Description/Job Summary A Helpdesk Specialist II is responsible for:...and improve services. + Review and recommend revisions to IT policy and procedures. + Setup and troubleshoot mobile… more
- Baltimore City Community College (Baltimore, MD)
- …clients. Create Helpdesk reports weekly and monthly. + Identify, research, and resolve IT technical problems. Assist Tier II to setup and configure ... Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk problem calls for campus, administrative, and off-campus instructional technology… more
- ENS Solutions (Elkridge, MD)
- …resolved. + Collects and evaluates incident reporting practices and operations. + Manages IT incidents and problems in general accordance with IT service ... + Certifications: DoD Manual 8570.01-M at the Information Assurance Technical (IAT) Level II role. + Security Clearance Level: TS/SCI clearance and ability to obtain… more
- Koniag Government Services (Arlington, VA)
- …such as printers, VTC suites, monitors, keyboards, mice, headsets, cameras, VOIP phones. + Tier II technicians are the primary POC for incident and problem ... Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support KDS and… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk ... troubleshooting complex issues, and ensuring the efficient operation of IT systems. This is a contract position that offers...escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role… more
- ProSphere Tek (Augusta, GA)
- …Planned Systems International, Inc. (PSI) is seeking Tier II Technician. The Tier II Helpdesk Technician responds to work orders and walk in requests ... system, software, printer, mobile devices, and other end user IT related support requests for staff at Eisenhower Army...+ Technician shall be the first escalation point for Tier I techs and should represent appropriate progression of… more
- Medical Mutual of Ohio (Dublin, OH)
- …as typically acquired through Helpdesk Institute certification and experience. ** IT Service Desk Representative II ** Education and Experience + Associates ... phone calls from subscribers, providers, and staff, by resolving IT technical issues defined as Tier 1...level of resolution at the initial point of contact. ** IT Service Desk Representative II ** Efficiently and… more
- City of New York (New York, NY)
- …office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to ... resolution. The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all… more
- HCA Healthcare (Hendersonville, TN)
- …+ Monitor and respond quickly and effectively to requests received through the IT helpdesk , quickly review assigned tasks and prioritize them accordingly. + ... that invests in you as a Technical Support Specialist II ? At Parallon, you come first. HCA Healthcare has...prioritize assignments **In this role you will:** + Provide helpdesk support ( Tier 2) and resolve complex… more
- CAI (Camas, WA)
- …you will perform a variety of general support tasks within an established IT infrastructure. **Job Description** We are looking for an Desktop Support Specialist ... and other duties such asnetwork support, printer support and helpdesk support as needed + Install, configure and administer...projects under minimal supervision or guidance + Provide 1st/2nd tier support for most help desk related issues +… more
- University of Washington (Seattle, WA)
- …faculty, and staff in support of UW Bothell's mission. Responsibilities include Tier 1 helpdesk support; troubleshooting hardware, software, and peripherals; ... natural beauty. UW Bothell Information Technology is seeking a customer service focused ** IT Support Specialist (Computer Support Technician 3 (NE S SEIU 925 Non… more
- TEKsystems (Lansing, MI)
- …Incidents, including triage and assessment of impacted systems. Escalates Incidents to tier II for Major Incident investigation. Notifies and escalates to ... Previous Helpdesk or Desktop Support or PC Technician or Data Center experience is preferred. IT certifications are desirable for this role. These will be first,… more
- Northrop Grumman (Linthicum, MD)
- …General Linux troubleshooting experience. + End user support experience. + Experience supporting tier 2 and 3 helpdesk tickets. + Experience supporting and ... classified government contract(s). + Maintain efficient operations of the entire IT infrastructure including severs, desktop, and networking equipment. + Communicate… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …equipment and networks, and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on all TCF equipment, following ... partners with the government to plan and deploy complex, IT -enabled, and mission-essential capabilities. Our goal is to help...management. + Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk . + Ability… more
- Northrop Grumman (Woodland Hills, CA)
- …General Linux troubleshooting experience. + End user support experience. + Experience supporting tier 2 and 3 helpdesk tickets. + Experience supporting and ... PC desktop technicians, project managers, end users, and customer and IT management. + Support multiple networks while ensuring necessary administration tasks… more