- WEC Energy Group (Milwaukee, WI)
- …in a mission that matters.We Energies, a subsidiary of WEC Energy Group, is seeking a IT Service Desk Rep Level II at our Milwaukee Public Service ... (11p-7a). Job Summary The principle duties of the IT Service Desk Rep Level II ,...assessing issue symptoms, troubleshooting and resolving or escalating second tier issues with hardware, software and user service… more
- SNI Technology (Brighton, CO)
- …TECHNICAL HELP DESK ASSOCIATE IIThe primary responsibility of the Technical Help Desk Associate II ( Tier 2) primary responsibility is to provide ... immediately seeking to hire two (2) talented Technical Help Desk Associate II /III's for an exciting full-time,...support for our computing infrastructure. Issues not resolved by Tier 1 support are automatically sent to Tier… more
- SNI Technology (Brighton, CO)
- …HELP DESK ASSOCIATE II The primary responsibility of the Technical Help Desk Associate II ( Tier 2) primary responsibility is to provide mid-level ... immediately seeking to hire two (2) talented Technical Help Desk Associate II /III's for an exciting full-time,...software support for our computing infrastructureIssues not resolved by Tier 1 support are automatically sent to Tier… more
- SNI Technology (Commerce City, CO)
- …in Brighton, CO is immediately seeking to hire two (2) talented Technical Help Desk Associate II /III's for an exciting full-time, 6-month contract position with ... environment. Remote work is not available for this position. TECHNICAL HELP DESK ASSOCIATE IIIThis high-level position will be responsible for providing excellent… more
- KaiHonua (Huntsville, AL)
- …software and hardware products and services to resolve problems of users. The service desk representative aids users and organizations using computer software or ... understanding of their needs and to educate customers on processes and proceduresProvides Tier II support to users by researching, diagnosing, and resolving… more
- NuAxis Innovations (Kansas City, MO)
- ** Tier II Service Desk Specialist** Location **Kansas City, MO** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... so join our team NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a Full-Time position. **Job Summary:**… more
- SMX (Fort Meade, MD)
- …US Army Counterintelligence Command's IT infrastructure by providing hardware maintenance, hardware management and Tier II service desk support. This is ... Senior Service Desk (FOIA) - Ft. Meade,...Senior Service Desk (FOIA) - Ft. Meade, MD (3654)at SMX(View...+ Perform/maintain change control and associated documentation. + Provide Tier II support for desktop imaging, managing… more
- Trace Systems Inc (Scott AFB, IL)
- …of action to restore service , escalating the issue to the correct system tier II technician/ service desk , and tracking/reporting restoration and ... Overview: Job Title:AISR Controller - Tier I Job Location: Scott AFB, IL Job...and reports unscheduled outages to the DISA Global watch desk and provides simultaneous near-real time situational awareness to… more
- SMX (Quantico, VA)
- …+ Provide documentation, guidance and instruction to the Tier 1 and Tier II service desk for handling standard Messaging related incidents, work ... in the management, maintenance, and problem resolution + Resolve Tier III messaging tickets + Configure Antivirus products and...inputs into the knowledge management system repository to the service desk for handling standard Message related… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop...This role is also responsible for providing excellent customer service to VIP staff within the Human Resources bureau. ... Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …have an entrepreneurial spirit that's brought us a lot of success and we're looking for a Tier II Help Desk professional to join the team in our Dunwoody ... will serve as the primary escalation point for the Tier I team and a liaison between other internal...and project tasks + Train computer users and seasonal Service Desk staff. + Promote and encourage… more
- SMX (Fort Meade, MD)
- …US Army Counterintelligence Command's IT infrastructure by providing hardware maintenance, hardware management and Tier II service desk support. This is ... - for database security knowledge. + ITIL Foundation - for understanding IT service management best practices. + PMP or similar project management certification -… more
- SAIC (Las Vegas, NV)
- …challenging career with SAIC in Las Vegas, NV. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech ... **Description** SAIC is seeking an experienced, motivated, career and customer- service oriented Help Desk Analyst to join...issues that exceed Tier 1 level support. + The candidate must provide… more
- EPS Corporation (Randolph Air Force Base, TX)
- …Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/ II service delivery. Operate the service desk and desk side ... to problems and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be proficient in resolving… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …Maryland. DESCRIPTION OF RESPONSIBILITIES: + Provides IT Tier I/ II service center support + Provide help desk support to C5ISR personnel. Support ... Family of Companies (FOCs) is looking for an IT Tier I/ II Help Desk Support...provide complete support to the end user from the Service Desk ticketing system + Performs technical… more
- T and T Consulting Services (San Antonio, TX)
- …phones and printers. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service . ... functions are moving to the enterprise. The most recent service that moved to the enterprise was Email. The...SBU and SVTC services as required. This includes VTC service in classrooms, transportable, command and control, conference room,… more
- General Dynamics Information Technology (Arlington, VA)
- …(switches, routers) of data and communications networks as part of Network Team. + Work with Tier I/ II Service Desk Technicians and cable's team to ... **Job Description:** **GDIT is seeking a** **Network Engineer to join** **our Joint Service Provider Enterprise Transport Management - Next-Gen (JSP ETM - NG) team… more
- Insight Global (Kansas City, MO)
- …ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by ... Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a healthcare environment… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Responsibilities: + Answer calls ... coming into the Tier 1 Help Desk by the third...operating environment. Qualifications: + DOD 8570 IAT Level I, II , or III certification required: A+, Network+, or Security+… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo...Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and ... - can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or higher...Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who… more
