- Careers Integrated Resources Inc (Beaverton, OR)
- Job Title: Data Analyst Location: Beaverton, OR 97005 Duration: 6 + months + Responsibilities: . Analyzes complex business problems and issues using data from ... - Will require experience in reporting and analytics, with a preference to WFM and/or Labor Budgeting Tools experience, Excel, SQL and Tableau experience required more
- Elevance Health (San Juan, PR)
- …organization, providing information technology and business operations services for health plans._ ** WFM Analyst ** **Location:** This position will work a hybrid ... to the US States time zones that the unit will be supporting. The ** WFM Analyst ** is responsible for monitor call volume demand in real time and flexes workforce… more
- CoreCivic (Brentwood, TN)
- …to better the public good. CoreCivic is currently seeking a **Workforce Management ( WFM ) Analyst ** located at our corporate office in Nashville, TN (Brentwood ... our corporate office in Nashville, TN (Brentwood area)._ The Workforce Management ( WFM ) Analyst is a subject matter expert of the workforce management solution… more
- DISH Network (Englewood, CO)
- …field agents. **Job Duties and Responsibilities** The Workforce Management Team ( WFM ) within the Customer Experience Organization (CXO) is responsible for providing ... optimization, and budget planning. **Key Responsibilities:** + Be the WFM subject matter expert on your assigned line of...for in the forecasting and capacity plans + Lead WFM review meetings with management and executives discussing historical… more
- WSP USA (Louisville, KY)
- WSP is currently initiating a search for a **Workforce Analyst ** for our **Louisville, KY office** . The Workforce Analyst is responsible for a variety of duties ... Center - phone, email, and chat Agents. The Workforce Analyst creates and manages staff work schedules for the...the operational goals of the Service Center. The Workforce Analyst works closely with the management team to maintain… more
- Walmart (San Bruno, CA)
- …to the Seller Support Organization. **Job Description:** We are seeking a highly skilled Senior RTA Analyst - WFM to join our Seller Support WFM team. In ... a trusted expert, you will be the face of WFM 's brand, giving recommendations directly to senior level leaders...(Master's degree preferred). + 7 + Years of Robust WFM Complex contact center experience. + Any combination of… more
- Ryder System (Columbus, OH)
- …Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\_ The HRIS Analyst is a support level position within the HRIS ... writing and analyzing data flows for process improvement opportunities. The HRIS Analyst also supports HRIS upgrades, patches, testing and other technical projects… more
- Aspen Dental (Springfield, IL)
- …ways to optimize staff efficiency * Manage the back-end administration for the WFM system and identify any gaps or new functionality * Create documentation and ... training guides for the WFM system as it pertains to policies and procedures...and to achieve service goals * Assist Leadership and WFM staff in a range of assignments and projects… more
- Penn Medicine (Philadelphia, PA)
- …each day. Are you living your life's work? **Job Title:** Workforce Analyst **Department:** Workforce Planning & Development **Location:** Centre Square West Tower - ... CPUP **Hours:** Mon-Fri office hours fully remote **Summary:** + The Workforce Analyst is responsible for staff forecasting and the creation, maintenance, and… more
- Whole Foods Market (Austin, TX)
- Job DescriptionJoin Whole Foods Market as a Senior Product Safety and Quality Analyst in Austin, TX! Are you passionate about ensuring the highest standards of ... is looking for a Senior Product Safety and Quality Analyst to help shape the future of our unique...requirements, food safety or product safety risk, and all WFM -specific requirements . + Collaborative Innovation: Work closely with… more
- LifePoint Health (Brentwood, TN)
- *Sr Workforce Absence Management Analyst * *Who we are:* At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you ... and fulfillment. * *What you'll do:** The Senior Workforce Absence Management Analyst plays a vital role in analyzing absence management data, ensuring compliance,… more
- Community Health Network (Indianapolis, IN)
- Applications Analyst - UKG Pro Workforce Management Job Ref 2406313 Category Professional & Business Support Job Family Information Technology Department IT ... **Make a Difference** Community Health Network is seeking an analyst to join our team supporting UKG Pro Workforce...process improvement. Ideal candidates have experience supporting UKG Pro WFM or similar UKG suites such as Kronos Workforce… more
- Randstad US (Beaverton, OR)
- global labor planning analyst . + beaverton , oregon + posted 5 days ago **job details** summary + $45.30 - $49.30 per hour + contract + bachelor degree + category ... WE ARE LOOKING FOR + We are searching for a Global Labor Planning Analyst who will drive operational excellence by providing critical expertise in Labor Planning,… more
- Randstad US (Framingham, MA)
- senior business analyst - workforce management systems. + framingham , massachusetts (remote) + posted august 26, 2024 **job details** summary + $60 - $70 per hour + ... job summary: We are seeking a highly analytical and detail-oriented Senior Business Analyst to join our clients team tasked with replacing the current workforce… more
- Aspen Dental (Phoenix, AZ)
- …Eastern Time) M-F with some overtime on weekends as needed. The Workforce Real-Time Analyst (RTA) is a member of the Workforce Management team and supports multiple ... + Volunteer to work holidayswhen the contact center is open and provide WFM support as needed + Other duties as requested or assigned **Minimum Qualifications**… more
- Healthfirst (AZ)
- …and system escalations. + Act as liaison between Call Center Operations and Business Analyst team relative to call flow issues, call routing issues and system issues ... oriented while maintaining the integrity of data entered into spreadsheets in Excel and WFM tool. + Must be able to work a flexible schedule including early… more
- DISH Network (Englewood, CO)
- …+ Previous Workforce Management experience (real-time or scheduling preferably) + WFM software experience (preferrably Calabrio Teleopti) + Prior Amazon Connect ... experience + Familiar with Tableau **Salary Ranges** Compensation: $27.02/Hour - $38.70/Hour **Benefits** We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible… more
- Stanford Health Care (Newark, CA)
- …running 2x/day. + Report Production: + Generate & publish schedules; + Adjust Forecast in WFM ; + Assist Manager with analysis of short term and long term forecast; + ... As needed, create, store and report historical statistics; + Keep record of any special events or conditions that may have affected the contact levels; + Analyze contact volume for trends by brand, contact type, seasonality, promotions, etc.; + Collaborate… more
- Quanta Services (Houston, TX)
- …Experience working with US Payroll, Canadian Payroll (nice to have), year end WFM processes like W-2, etc. + Experience working with 3rdparty applications for ... Company's Human Resources department. Apply Here (https://careers-quanta.icims.com/jobs/5096/jd-edwards-distribution-senior-business- analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336060817) Connect With Us! ID2024-5096 CategoryInformation… more
- Wells Fargo (Charlotte, NC)
- …He/she is responsible for leading, making recommendations, and executing on WFM automation, standardization and simplification to optimize WFM processes. ... + Expert knowledge on working with workforce management software/tools- Alvaria WFM or Verint preferred. Especially for updating and refining forecasting inputs… more
