- Resolution Technologies, Inc. (Plano, TX)
- Integration Product Manager (CCaaS, WFM , ACD) Career Opportunity As a Senior Integration Product Manager , you will define and bring to market best of breed ... gather and analyze feedback to incorporate into the product roadmap. Integration Product Manager (CCaaS, WFM , ACD) Role and Responsibilities Define technical and… more
- KPMG (Philadelphia, PA)
- **Business Title:** Manager , UKG/ WFM - Healthcare **Requisition Number:** 115265 - 77 **Function:** Advisory **Area of Interest:** **State:** PA **City:** ... then consider a career in Advisory. KPMG is currently seeking a Manager in Customer & Operations for our Clinical Operations Consulting (https://advisory.kpmg.us/)… more
- Amazon (Seattle, WA)
- …ensure long-term buyer satisfaction. We need a passionate and innovative Program Manager who will lead initiatives focused on expanding our fraud evaluation services ... He/She will be part of global workforce management team ( WFM ) and works with Business, Product, Machine Learning and...enable steady flow of communication between Business/Product teams and WFM . - Work with WFM Site teams… more
- Elevance Health (Olathe, KS)
- **LTSS Workforce Development Manager ** **Location: Topeka KS, or Olathe, KS** This position will work a hybrid model (remote and office). The ideal candidate will ... 20% Travel with potential overnight as needed The **LTSS** **Workforce Development Manager ** is responsible for provider support and oversight as it relates to… more
- TTEC (Irvine, CA)
- …work environment for your team and acknowledging a job well done. You'll report to the WFM Senior Manager . We're looking for a leader to Act as one, as you ... days and ignite your career with TTEC's award-winning employment experience. As a Manager - Workforce Management working hybrid out of the Irvine, CA office, you'll… more
- DISH Network (Englewood, CO)
- …field agents. **Job Duties and Responsibilities** The Workforce Management Team ( WFM ) within the Customer Experience Organization (CXO) is responsible for providing ... planning, scheduling and optimization, and budget planning. **Key Responsibilities:** + Be the WFM subject matter expert on your assigned line of business + Partner… more
- Elevance Health (San Juan, PR)
- …providing information technology and business operations services for health plans._ ** WFM Analyst** **Location:** This position will work a hybrid model (1-2 ... time zones that the unit will be supporting. The ** WFM Analyst** is responsible for monitor call volume demand...Strategy. Unless specified as primarily virtual by the hiring manager , associates are required to work at an Elevance… more
- Clean Harbors (Norwell, MA)
- The **Senior Developer** (UKG Pro WFM ) is responsible for leading Kronos projects and contributing to all phases of implementation, from discovery, requirements ... that defines, configures/develops, tests, analyzes, and maintains WFC and WFM applications (Timekeeping, Global Time Off, Basic Scheduling, Attestation, Activities).… more
- Stanford Health Care (Newark, CA)
- …running 2x/day. + Report Production: + Generate & publish schedules; + Adjust Forecast in WFM ; + Assist Manager with analysis of short term and long term ... and procedures. **Locations** Stanford Health Care **What you will do** + Assist Manager with System Administration, including but not limited to: + Agent Profile… more
- Verint Systems, Inc. (Columbus, OH)
- …Senior Manager , Engineering leads one or more product engineering teams within our WFM product family. This Senior Manager serves as a driver to organize ... availability solutions. As a leader in our Engineering organization, this Senior Manager is fluent in the latest technology trends, expert in system architecture… more
- Chewy (Hollywood, FL)
- …management principles, effective leadership skills, and the ability to analyze relevant WFM data. The Workforce Management Scheduling Manager will collaborate ... **Our Opportunity:** The Workforce Management Scheduling Manager is responsible for supervising the scheduling team to ensureefficientl staffing levels that meet… more
- The Walt Disney Company (San Antonio, TX)
- …work and determination! The primary purpose of the Contact Center NICE/IEX Infrastructure Manager is to supervise and optimize the workforce management ( WFM ) ... processes within the contact center. This includes managing the WFM software platform, ensuring accurate scheduling, and maintaining efficient...**What You Will Do** + Manage and maintain the WFM software platform used by the contact center. This… more
- American Express Global Business Travel (Columbus, OH)
- …to explore a career path? Start your journey. The Forecasting & Planning(F&P) Manager role, is accountable for F&P support and technical expertise to our global ... leadership and teams. The key objective of the Workforce Management( WFM ) team is to ensure that we have adequate...+ Provide quality leadership that encourages and enables the WFM to exceed customers' expectations on a continual basis.… more
- Cedar Fair (Charlotte, NC)
- …based upon reports. + Monitor productivity of labor force utilizing the WFM system, reporting, and dashboards and provide feedback to operating divisions and ... General Manager . + Analyze historical trends and future projections to...best practices across all divisions. + Serve as the WFM system owner, working with the vendor and Corporate… more
- Whole Foods Market (Austin, TX)
- …leadership in support of retail labor. GENERAL SUMMARY Whole Foods Market (" WFM ") is hiring an experienced Finance professional to support operational teams within ... update processes. Finance Managers develop financial analysis that contributes to WFM 's success and profitability, building thoughtful processes and automation to… more
- KSA Integration LLC (Stafford County, VA)
- Call Center Program Manager Fully Remote * Stafford, VA (http://maps.google.com/maps?q=Stafford+VA+USA+22554) Description KSA Integrationis a Service-Disabled ... Overview:We are seeking a highly motivated and experienced Program Manager to join our team. The ideal candidate will...Ensure supervisors enter all unscheduled leave requests into the WFM system for approval by designated WFM … more
- UKG (Ultimate Kronos Group) (Atlanta, GA)
- Sr. Global Technical Account Manager **General Information** Ref #: 20240039625 Travel Amount Required: Up to 25% Job Type: Regular-Full Time Location: Alpharetta - ... Description About The Role: The Sr. Global Technical Account Manager provides technical support and account management to UKG...support and account management to UKG PLUS Central, Pro WFM and Pro customers and must have a high… more
- Walmart (San Bruno, CA)
- Position Summary What you'll do The Senior Manager of Workforce Management will play a critical role in managing and optimizing workforce planning and execution for ... The ideal candidate will have a strong background in WFM and RTM, a deep understanding of contact center...performance. **Technology and Tools Optimization:** + Manage and optimize WFM software and tools, ensuring they meet the evolving… more
- Whole Foods Market (Atlanta, GA)
- …in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and ... absence of Team Leader. + Consistently communicates and models WFM vision and goals. + Sets and achieves the...and thoughtful performance evaluations. + Consistently communicates and models WFM vision and goals. Job Skills: + High energy,… more
- UKG (Ultimate Kronos Group) (Columbus, OH)
- Sr Services Project Manager **General Information** Ref #: 20240040433 Travel Amount Required: Up to 25% Job Type: Regular-Full Time Location: USA - USA - Remote ... individual ready to join our Customer Experience organization as a Project Manager . The Project Manager is responsible for planning, managing and… more
