- Deloitte (San Jose, CA)
- UKG Pro WFM Solution Architect Are you passionate about delivering goals to your client that go above and beyond their expectations? The Deloitte HR Strategy & ... in our portfolio. Working with our Global Payroll and Workforce Management Team means you will be working with...on 3/1/26. Work you'll do: As a UKG Pro WFM Implementation Solution Architect, you should expect to be… more
- McAfee, Inc. (Frisco, TX)
- **_Role Overview:_** As Senior Manager Workforce Management, you provide leadership and oversight across multiple Workforce Management teams, ensuring ... By collaborating with senior stakeholders, you influence decision-making and ensure the Workforce Management ( WFM ) function delivers maximum value to the… more
- Global Industrial (Buford, GA)
- Assistant Manager , CEX Operations Date: Dec 28, 2025 Location: Buford, GA, US, 30518 Global Industrial For over 70 years Global Industrial has been an industry ... (eg, new scorecard rollouts, CSAT improvement projects, QA recalibrations). * Coordinate across WFM , QA, and Project teams to align programs with business goals. *… more
- Aspirus Ironwood Hospital (Wausau, WI)
- … - Shared Support, Patient Service Center (PSC), the Supervisor - Workforce Management ( WFM ) provides operational leadership for enterprise forecasting, ... years in a leadership or senior analyst role in workforce management preferred. + Proficiency with WFM ...+ Generous retirement plan with match available. + Wellness program for employees and their families. Our Mission :… more
- Navy Federal Credit Union (Pensacola, FL)
- …and execution of staff plans meet strategic department objectives. Role Purpose The Manager , Workforce Optimization will lead the development and execution of ... forecasting methodologies and modeling techniques + Significant experience with Verint Workforce Management or similar WFM platforms + Extensive experience… more
- Liberty Utilities (South Lake Tahoe, CA)
- Manager , Vendor & Workforce Management (Utility Contact Center)) LU Service Corp. Joplin, MO, US, 64804Joplin, MO, US, 64801Massena, NY, US, 13662Fall River, MA, ... HR, and Finance to align headcount, shrinkage, and overtime budgets. + Use workforce data to anticipate demand impacts due to seasonality, rate cases, weather… more
- Walmart (Bentonville, AR)
- **Position Summary ** About Workforce Intelligence : Our team is dedicated to designing and executing innovative labor strategies that empower Walmart stores to ... labor allocation with business goals, drive continuous improvement, and ensure our workforce is positioned for long-term success. Join Walmart's Intelligence team as… more
- Aspirus Ironwood Hospital (Wausau, WI)
- …leadership, coordination, and operational oversight for the Quality Assurance (QA), Workforce Management ( WFM ), and Training & Development functions serving ... 2 - WAUSAU in Wausau, WI is seeking a MANAGER - PATIENT SERVICE CENTER to join our team! Salary...and leads programs that enhance quality, training effectiveness, and workforce efficiency in alignment with organizational goals and industry… more
- Google (Austin, TX)
- Real Time Operations Systems Program Manager , Google Cloud _corporate_fare_ Google _place_ Sunnyvale, CA, USA; Atlanta, GA, USA; +3 more; +2 more **Advanced** ... or contact center environment. + Experience in Real Time Operations (RTO), Workforce Management ( WFM ) strategy, or managing support channel supply, demand,… more
- Insight Global (Irving, TX)
- Job Description Insight Global is looking for an AI & Automation Manager . This role is both hands-on and strategic, responsible for defining the AI & Automation ... and BS&T transformation objectives. * Partner with Product Leads (CCaaS, WFM , CRM, CX Analytics) to identify automation opportunities that enhance agent… more
- Leidos (Gaithersburg, MD)
- …in recruiting and training contact center agents to maintain a skilled and effective workforce . **Please Note:** **The program budget salary for this role could ... **Description** We are seeking a highly skilled **Senior Technical Project Manager ** to lead the planning, execution, and delivery of Salesforce CRM and Contact… more
- SMBC (Charlotte, NC)
- …common workforce management tasks (reporting, identifying trends, mastering the WFM tools and capabilities (ServiceNow), capacity planning) to areas within the ... IT Business Management, and will be responsible for aligning IT Workforce Management with ITIL (Information Technology Infrastructure Library) practices, ensuring… more
- Walmart (Bentonville, AR)
- …workflows, adjusting resources as needed for service-level adherence. + Partner with Workforce Management ( WFM ) and capacity planning teams to align staffing ... **Position Summary ** The Senior Manager , Seller Performance Operations supports the Marketplace organization.... Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and… more
- Walgreens (Deerfield, IL)
- …operational adjustments. Oversees the management and optimization of the Genesys Workforce Management ( WFM ) systems, including skill adjustments and real-time ... to ensure call center performance meets service level goals. Supports other Workforce Administration teams by providing intraday insights, recommendations, and… more
- Progress Rail Services Corp. (Albertville, AL)
- …Primary support: * PeopleSoft HCM (HR/Benefits/Payroll) Secondary support: * UKG Pro Workforce Management ( WFM ) * SAGE People HCM * Learning Management ... works under the general direction of the IT Support Manager and is responsible for the day to day...workload and priorities * Additional knowledge of UKG Pro WFM , SAGE People HCM and Cornerstone/SumTotal LMS a plus… more