- CoreCivic (Brentwood, TN)
- …and a responsibility to better the public good. CoreCivic is currently seeking a ** Workforce Management ( WFM ) Analyst** located at our corporate office in ... our corporate office in Nashville, TN (Brentwood area)._ The Workforce Management ( WFM ) Analyst is...+ Experience with Kronos Workforce Central, Absence Management and Advanced Scheduling modules preferred. +… more
- Clean Harbors (Norwell, MA)
- …experience and 5 years working with UKG Workforce Central (WFC) or UKG Pro Workforce Management ( WFM ) + Expertise working in the following modules in the ... the team that defines, configures/develops, tests, analyzes, and maintains WFC and WFM applications (Timekeeping, Global Time Off, Basic Scheduling , Attestation,… more
- DISH Network (Englewood, CO)
- …and providing support to our field agents. **Job Duties and Responsibilities** The Workforce Management Team ( WFM ) within the Customer Experience ... for in the forecasting and capacity plans + Lead WFM review meetings with management and executives...Working knowledge of Calabrio, Aspect, NICE, or any other workforce management software + Ability to assist… more
- UKG (Ultimate Kronos Group) (Columbus, OH)
- …& Qualifications** Description UKG is seeking energetic, customer-focused individuals to implement Workforce Management ( WFM ) solutions for Enterprise level ... Here at UKG, our purpose is people (TM) . Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our… more
- WSP USA (Louisville, KY)
- …+ Must quickly learn user end of Automated Call Distribution phone system, Workforce Management system, and other appropriate applications. + Ability to adhere ... communicate with different levels of employees + Excellent knowledge of workforce management calculations, technologies and key performance indicators… more
- Chewy (Hollywood, FL)
- …leadership skills, and the ability to analyze relevant WFM data. The Workforce Management Scheduling Manager will collaborate closely with various ... **Our Opportunity:** The Workforce Management Scheduling Manager is responsible for supervising the scheduling team to ensureefficientl staffing levels… more
- Commonwealth Care Alliance (Boston, MA)
- …identifies opportunities for improvement and recommends solutions. This position provides workforce management scheduling and load balancing requirements ... Services Teams across the multiple markets and products. The WFM Supervisor is expected to be the acknowledged subject...the systems & tools Subject Matter Expert for labor, scheduling , contingent labor workforce management … more
- Cedar Fair (Charlotte, NC)
- …to create forecasting, scheduling , and staffing plans. + Work with management teams to oversee workforce optimization programs to ensure innovation and ... forecast and report on business metrics and directs the scheduling process to ensure that the appropriate staffing requirements...lead and partner in cross-functional teams + Knowledge of workforce management + Ability to communicate clearly… more
- American Express Global Business Travel (Columbus, OH)
- …technical expertise to our global operations leadership and teams. The key objective of the Workforce Management ( WFM ) team is to ensure that we have adequate ... You'll Do** : + Accountable for the development and management of workload models for Traveler Care. + ...preferable) + Experience in Cisco telephony + Experience in scheduling tools, preferably NICE WFM (IEX) +… more
- NBC Universal (Orlando, FL)
- …testing, analyzing, and maintaining the UKG WFM Pro and UKG Workforce Central Timekeeping, Scheduling , Attendance, Data Hub and Analytics application and ... of the Digital & Technology, Parks Technology team supporting Workforce Management Technologies for Universal Destinations and...years' experience with configuration and support of UKG Pro WFM , Workforce Central 8.0 or higher. Prefer… more
- M&T Bank (Williamsville, NY)
- …queues. **Skills / Capabilities Required:** Minimum of 3 years' experience with workforce management software and forecasting/ scheduling work. Experience ... Center office** **Schedule** **: 8AM-5PM EST Monday-Friday** ** ** **Overview:** The Workforce Management Forecaster serves in the capacity of providing… more
- Walmart (San Bruno, CA)
- …with Finance and Operations to align workforce plans with budgetary goals. ** Scheduling and Real-Time Management :** + Oversee the creation of efficient work ... Position Summary What you'll do The Senior Manager of Workforce Management will play a critical role...Marketplace Seller Support center. This role involves overseeing forecasting, scheduling , real-time management , and reporting to ensure… more
- National Vision (Duluth, GA)
- …is praised, and career growth is a reality. We are looking for a Director of Workforce Management to join our growing team! This leader will be responsible for ... What Would You Do? The Specifics. + Develops and executes comprehensive workforce management strategies that align with the organization's objectives, business… more
- General Dynamics Information Technology (Bossier City, LA)
- …to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Workforce Management **Skills:** Attendance Management ,Leadership,Microsoft Excel ... your opportunity to make a personal impact as a Workforce Management Manager supporting GDIT Technology Shared...+ Ensure the professional development of each of our WFM Real-Time Analysts and Schedule Administrators + Willing to… more
- Penn Medicine (Philadelphia, PA)
- …Produce weekly agent schedules for all scheduling groups utilizing the Avaya/Verint Workforce Management ( WFM ) system. + Manage and maintain agent ... the following functions using the Avaya/Verint Workforce Management software: Forecasting across all channels. Scheduling ...as well as training and meeting schedules within the WFM system. + Analyze call volume history, calling patterns,… more
- Aspen Dental (Phoenix, AZ)
- …as needed. The Workforce Real-Time Analyst (RTA) is a member of the Workforce Management team and supports multiple contact centers across Aspen Dental and ... other brands including the Scheduling Center, and Patient Services. The Workforce ...ofWorkforce Management experience + Preferred experience with Workforce Management software solutions such as Pipkins,… more
- Community Health Network (Indianapolis, IN)
- …supporting UKG Pro WFM or similar UKG suites such as Kronos Workforce Management . Our solution environment currently includes the UKG modules as they ... Applications Analyst - UKG Pro Workforce Management Job Ref 2406313 Category...they relate to our UKG solution in time keeping, scheduling , and payroll. Our teams help the business leverage… more
- Chipotle Mexican Grill (Columbus, OH)
- …make better food accessible to everyone. **THE OPPORTUNITY** As the Senior Manager, Workforce Management & Payroll Technology, you will be passionate about the ... of strategies, technology blueprints, logical designs, and perspectives for the workforce management domain- including core infrastructure, platform, solution,… more
- The Walt Disney Company (San Antonio, TX)
- …of the Contact Center NICE/IEX Infrastructure Manager is to supervise and optimize the workforce management ( WFM ) processes within the contact center. This ... includes managing the WFM software platform, ensuring accurate scheduling , and...adherence. + Work closely with other departments to align workforce management practices with organizational goals. +… more
- IHG (Atlanta, GA)
- …forecast call volume across various channels (phone, email, chat). + Utilize workforce management tools to optimize scheduling , including real-time ... leadership role, preferably in WFM or capacity management + Proven experience in workforce management and forecasting practices. + Strong analytical… more