- Mount Sinai Health System (Huntington, NY)
- **Job Description** ** Access Center Lead Agent - Greenlawn, Long Island- OFFS** **Strength Through Diversity** Ground breaking science. Advancing medicine. ... Healing made personal. **Job Title: Access Center Lead...care. Yet we're as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When… more
- Mount Sinai Health System (New York, NY)
- **Job Description** In the Access Center Lead Agent role within the FPA Access Center , you will be responsible for exemplifying patient experience ... communications channels by providing superior customer service. The FPA Access Center which is centralized contact/ call...the various doctors' offices in our health system. The Lead Agent for the Access Center… more
- Penn State Health (Hershey, PA)
- …**Position** Phone Access Management Supervisor - DAY SHIFT - Corporate Call Center **Location** US:PA: Hershey | Clerical and Administrative | Full ... Cox at ###@pennstatehealth.psu.edu (MAILTO://###@pennstatehealth.psu.edu) **SUMMARY OF POSITION:** Directly supervise, lead and coordinate the daily activities of Scheduling workers.… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …project located in Bethesda, MD. The qualified candidate will perform QA tasks in call center environment to ensure our customer meets specific thresholds for ... Region (NCR). Duties and Responsibilities + Will listen to call center agents' phone calls to determine...MICAs from MICA reports to MICA Database in Microsoft Access , located on SharePoint. + Update daily mis bookings… more
- Carle (Urbana, IL)
- Call Center Rep - CMH ...of telephone traffic. These occurrences are reported to the Lead Customer Service Representative or Manager for review and ... Call Center + Department: Call Center - CMH + Entity: Peoria...and Codes following policies and proceduresMonitors and responds to access controls, panic alarms, fire computer and alarms, intercoms… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising ... contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination...and action, with the potential to set precedent, and lead organizational change. Will lead the planning,… more
- Aspen Dental (Phoenix, AZ)
- …a vital role in the organization and will lead the development of the call center strategy and operations. This role will provide leadership to the call ... Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and...opportunity to join our team as the Vice President, Call Center Operations. The Vice President, … more
- Virginia Mason Franciscan Health (Tacoma, WA)
- …**Qualifications** **Education/Experience** Six months related work experience (preferably in a call center environment) that demonstrates attainment of the ... count on us to meet their needs with convenient access to the region's most prestigious experts and innovative...and department metrics. Work is accomplished in a Contact Center environment, with an incumbent handling communications linkages for… more
- Camping World (IL)
- …or related field preferred. . 3 + years of experience in customer service or call center environments, with at least 1-2 years in a supervisory or leadership ... the customer journey and experience at the forefront. . Lead development sessions for new hires, agents, leads, and...and time management. . Familiarity with roadside assistance operations, call center software, CRM systems and office… more
- ServiceNow, Inc. (Austin, TX)
- …better for everyone. **What you get to do in this role:** The Technical Architect, Call Center is a technical expert of a customer engagement team - consulting ... can leverage the ServiceNow platform to transform their current processes. + Lead customer design workshops focused on ServiceNow Platform and Customer and Industry… more
- Guardian Life (Bethlehem, PA)
- The role of a **Group Benefits Service Team Leader** is to effectively lead and manage their team to ensure we meet our commitments to customers in an efficient ... to the achievement of customer and financial goals within the National Service Center by driving service excellence through providing support to our customers how,… more
- LA Care Health Plan (Los Angeles, CA)
- … Center Service Representative Job Category: Customer Service Department: Customer Solution Call Center Location: Los Angeles, CA, US, 90017 Position Type: ... net required to achieve that purpose. Job Summary The Lead Customer Solution Center Service Representative is...responsible for the development of a successful and cohesive Call Center unit, with a high level… more
- Camping World (Breaux Bridge, LA)
- …activity targets. utilizing outbound calls, online inquiries, and other lead -generation techniques. + Effectively communicate with prospective customers to ... efforts with marketing initiatives to leverage their impact on lead generation and sales conversion. + Regularly track and...vision, PTO, 401k and more! Part-time associates are offered access to dental & vision coverage! For more information… more
- Conduent (Denver, CO)
- …- 5:00pm MDT **Preferred Skills and Experience** Experience managing/leading a team in a Call Center environment College degree preferred Call Center ... and be part of a culture where individuality is noticed and valued every day. ** Lead Contact Center Agent** **Responsibilities** Lead team of junior team… more
- Trinity Health (Fresno, CA)
- …Part time **Shift:** **Description:** Summary: Reporting to the Supervisor Patient Access , ED Registration, this position is responsible for registering patients by ... be required to register patients receiving services in all areas of the medical center in a timely manner. This position will minimize the financial risk of… more
- Trinity Health (Ypsilanti, MI)
- …hours". Under general supervision, responsible for performing the Patient Access Process components including scheduling, registration, and insurance verification. ... way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce… more
- CGI Technologies and Solutions, Inc. (Belton, TX)
- **Onshore Delivery Center Lead - Belton, TX** **Category:** Leadership and Management Roles **Main location:** United States, Texas, Belton **Position ID:** ... **Employment Type:** Full Time **Position Description:** The Onshore Delivery Center Lead will reside in the Belton,...to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit… more