• Principal Customer Experience Technical Services…

    NTT America Solutions, Inc. (Denver, CO)
    …Sentinel Fundamentals; CXOne Basic Certification; CXOne Advanced Certification; CXOne ACD Administrator Certification. + Additional certifications such as ... more
    NTT America Solutions, Inc. (03/07/25)
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  • Customer Experience Technical Services Systems…

    NTT America Solutions, Inc. (Richmond, VA)
    …Sentinel Fundamentals; CXOne Basic Certification; CXOne Advanced Certification; CXOne ACD Administrator Certification; Nexidia Data exchange framework; Nexidia; ... more
    NTT America Solutions, Inc. (03/04/25)
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  • Team Lead, Customer Service (Must Have Prior…

    Evolent (Columbus, OH)
    …managed care organization, health plan, PBB (Pharmacy Benefit Manager) or third-party administrator is preferred + 2-4 years of supervisory or equivalent experience ... more
    Evolent (03/18/25)
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  • Technical Architect - ITSM Platforms and Emerging…

    Marriott (Bethesda, MD)
    …and workflow o NLP Tools for sentiment and trend analysis o Intelligent ACD /IVR Platforms for globally dispersed contact centers o ML Model Training for service ... more
    Marriott (03/13/25)
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