- Amazon (Seattle, WA)
- …. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service , relentlessly focuses on maintaining customer ... Your work will range from building intuitive tools for Customer Service Associates to escalate critical issues...service associates to pull a product off the Amazon website if they think that there is a… more
- Amazon (Seattle, WA)
- …. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service , relentlessly focuses on maintaining customer ... systemic defects to prevent future issues. The Voice of Customer (VoC) team builds Amazon 's flagship suite...customer feedback coverage, including multi modal support and self- service on boarding. - Improve observability and measurement of… more
- Amazon (Austin, TX)
- …a Product Manager - Tech on the Shipping and Delivery Support (SDS) Tech team within Amazon Customer Service (ACS), you will own the product strategy for ... experiencing exceptions, and invent solutions leveraging the power of Amazon 's transportation and customer service technologies. SDS owns the driver and… more
- Amazon (Seattle, WA)
- …. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service , relentlessly focuses on maintaining customer ... systemic defects to prevent future issues. The Voice of Customer (VoC) team builds Amazon 's flagship suite...customer feedback coverage, including multi modal support and self- service on boarding. - Improve observability and measurement of… more
- Amazon (Austin, TX)
- Description The Shipping & Delivery Support (SDS) Tech team within the Amazon Customer Service org is looking for a motivated individual with strong ... Transportation Services with the scale and support infrastructure of Amazon Customer Service to ensure successful deliveries, gather intelligence to… more
- Amazon (Seattle, WA)
- Description The Worldwide Defect Elimination (WWDE) team within Amazon Customer Service is seeking a highly skilled economist to estimate the customer ... be the ultimate steward of the Voice of the Customer (VoC), empowering Customer Service and Amazon teams to easily measure, listen, and act on … more
- Amazon (Austin, TX)
- … Amazon Transportation Services with the scale and support infrastructure of Amazon Customer Service to ensure successful deliveries, gather intelligence ... Plan About the team As Earth's most Customer Centric Company, Amazon 's Customer Service (CS) organization builds solutions that provide our customers… more
- Amazon (Seattle, WA)
- …contributor. About the team As Earth's most Customer Centric Company, Amazon 's Customer Service (CS) organization builds solutions that provide ... Description Amazon is looking for a motivated individual with...somebody who enjoys working on complex system software, is customer -centric, and passionate about building good software as well… more
- Amazon (Arlington, VA)
- …level of customer obsession - Share operational and quality best practices across the Amazon customer service network - Lead and develop a team of ... join its Global Outsourcing (GO) team within the Amzon Customer Service (CS) organization. As a Senior...partners and implement new programs while collaborating with internal Amazon teams to positively impact the customer … more
- Amazon (Seattle, WA)
- …. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service , relentlessly focuses on maintaining customer ... every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos,...- Jeff Bezos, Founder & CEO. We didn't make Amazon a trillion-dollar company, our customers did and we… more
- Amazon (Seattle, WA)
- …whose innovations and strategies will define the next generation of contact routing for Amazon Customer Service , providing a seamless customer support ... Description Amazon .com is broadly recognized as #1 in Customer Service in the US and abroad. At Amazon we drive innovation and customer obsession… more
- Amazon (Seattle, WA)
- Description Amazon 's Customer Service (CS) department is seeking an experienced Manager, Business Analysis to join the team. CS is the heart of Amazon ; ... successful candidate will be a key member of the Amazon CS Data Analytics Support Hub (DASH). The team...using next generation analytics technologies, insights, and improve the customer experience together with our worldwide (WW) partners under… more
- Amazon (Seattle, WA)
- …. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service , relentlessly focuses on maintaining customer ... every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos,...- Jeff Bezos, Founder & CEO. We didn't make Amazon a trillion-dollar company, our customers did and we… more
- Amazon (Austin, TX)
- …and resolve all issues impacting customers at scale. WWDE is an organization within Amazon Customer Service (CS) that innovates with technology to remove ... be the ultimate steward of the Voice of the Customer (VoC), empowering CS and Amazon teams...services with a combination of engineering and science. The Customer Service Economics & Optimization team is… more
- Amazon (Seattle, WA)
- Description As a Senior Principal Scientist in Amazon Customer Service (ACS), you will have deep subject matter expertise in large language models and ... support core customer segments in Stores, Digital, Devices, Video, Music, Amazon Business and finally driver and delivery support. The Sr. Principal Scientist… more
- Amazon (Arlington, VA)
- Description Amazon Customer Service (CS) is seeking a self-driven Senior Program Manager to set the strategy for organizational and operational excellence ... this role, you will own org-wide headcount management for Amazon CS via Roster, a central Amazon ...and general business operations. This role is specific to Customer Service . We're a small, but mighty… more
- Amazon (Seattle, WA)
- Description Amazon revolutionized customer service , now we are changing what customers expect from technical support. Device, Digital and Alexa Support ... (D2AS) is responsible for the Customer Service operations and solutions for all Amazon Devices and Digital products, from Kindle and Echo, to Amazon … more
- Amazon (Nashville, TN)
- …will work closely with finance and engineering teams, as well as with leadership across ABCS, Amazon Customer Service , and Amazon Business (AB). As a ... Description Amazon Business Customer Support (ABCS) is looking for a Business Intelligence Engineer (BIE) to help build next generation metrics and drive… more
- Amazon (Seattle, WA)
- ** Amazon Locker+ Customer Service Associate** **Job Overview** You're on your way to joining the dedicated team at Amazon that makes the return and ... who are ready to delight our customers with quality service , have an up-for-anything attitude, and thrive in an...an ever-changing environment. Our associates go beyond assisting with customer orders, they connect personally with our customers and… more
- Amazon (Austin, TX)
- …This team aims to eliminate the need for transporters, delivering packages on behalf of Amazon , to contact Customer Service (CS) to solve defects. The ... Off (PTO) 4. 401(k) Plan About the team As Earth's most Customer Centric Company, Amazon 's CS organization builds solutions that provide our customers with the… more
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