• Applied Scientist III, Customer

    Amazon (East Palo Alto, CA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. 4....by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (09/12/24)
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  • Senior Product Manager - Tech, Customer

    Amazon (Cupertino, CA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... the Customer Engagement Technology (CET) Team within Amazon Customer Service (CS). We're...initiatives and define the long-term strategy to meet emerging customer needs and technologies. You'll also work more
    Amazon (11/16/24)
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  • Applied Scientist II, Customer Engagement…

    Amazon (East Palo Alto, CA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. 4....by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (10/23/24)
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  • Principal, Technical Program Manager, CET Self…

    Amazon (Austin, TX)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... the Customer Engagement Technology (CET) team within Customer Service is to create earth's best...will influence our science and engineering on the Self Service and Automation (SSA) team. Join Amazon 's… more
    Amazon (11/16/24)
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  • Sr Applied Scientist, Self Service

    Amazon (Seattle, WA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. 4....by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (10/25/24)
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  • Applied Scientist II, Self Service

    Amazon (Seattle, WA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. 4....by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (09/10/24)
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  • Sr Product Manager - Technical, CS Tech

    Amazon (Arlington, VA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... issues faster than going to a human. You will work closely with senior leaders across cross-functional stakeholder teams... Amazon organizations can use to develop LLM customer service experiences for their specific customers.… more
    Amazon (11/16/24)
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  • Software Development Engineer - Machine Learning

    Amazon (East Palo Alto, CA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... issues. * Build and maintain the inference infrastructure for Amazon 's conversational AI customer service ...by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (11/16/24)
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  • Applied Scientist

    Amazon (Sunnyvale, CA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... Scientist in NLP within Customer Engagement Tech, Self- Service and Automation team will work on...engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. 4.… more
    Amazon (11/16/24)
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  • ADC Technical Customer Service

    Amazon (Herndon, VA)
    …success of Amazon Web Services (AWS) as a leading technology platform? AWS Customer Service provides global support to a wide range of commercial and ... work . A day in the life Why AWS Amazon Web Services (AWS) is the world's most comprehensive...A+ or Network+ or Security- 1+ year experience in Customer Service and/or Account Management working with… more
    Amazon (09/07/24)
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  • Vendor Manager, Amazon Customer

    Amazon (Arlington, VA)
    Customer Centric Company is seeking an exceptionally talented individual to join our Amazon Customer Service (CS) team within Global Outsourcing (GO). We ... Bachelor's degree or equivalent experience required - 4+ years of relevant BPO customer service management experience - Experience driving projects to completion… more
    Amazon (11/16/24)
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  • Applied Scientist, Amazon Customer

    Amazon (Seattle, WA)
    Description Amazon revolutionized customer service , now we are changing what customers expect from technical support. Device, Digital and Alexa Support ... (D2AS) is responsible for the Customer Service operations and solutions for all Amazon ...by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (09/28/24)
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  • ADC Technical Customer Service

    Amazon (Herndon, VA)
    …voted #5 most admired company in the US, #1 most innovative, and # 1 in Customer Service . Amazon 's technology business has a history and tradition of leading ... and believe that world class support is critical to customer success. AWS Customer Service ...AWS services such as Amazon EC2 and Amazon S3. As an AWS Customer Success… more
    Amazon (11/16/24)
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  • Amazon Locker+ Customer

    Amazon (South Lake Tahoe, CA)
    ** Amazon Locker+ Customer Service Associate** **Job Overview** You're on your way to joining the dedicated team at Amazon that makes the return and ... of working additional hours if needed. Learn more about our schedules (why- amazon /shifts-and-schedules#/Schedules) . 2. **Shift options.** Work when it works for… more
    Amazon (11/18/24)
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  • Senior Program Manager, Amazon Business…

    Amazon (Seattle, WA)
    Description The Amazon Business Customer Service (ABCS) team is looking for an experienced Senior Program Manager with a deep level of expertise in knowledge ... ABCS and will report directly to the Senior Manager, Amazon Business Customer Service Knowledge....by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (11/16/24)
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  • Sr. Technical Program Manager, Amazon

    Amazon (Seattle, WA)
    …whose innovations and strategies will define the next generation of contact routing for Amazon Customer Service , providing a seamless customer support ... Amazon .com is broadly recognized as #1 in Customer Service in the US and abroad....Learning for improved intents and routing signals, and preserving customer contact journey data. You will work more
    Amazon (09/25/24)
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  • Business Intelligence Engineer, Amazon

    Amazon (Nashville, TN)
    work closely with finance and engineering teams, as well as with leadership across ABCS, Amazon Customer Service , and Amazon Business (AB). As a BIE, ... Description Amazon Business Customer Support (ABCS) is...help our team automate and accelerate analytics. You will work with a team of analytics professionals who are… more
    Amazon (11/10/24)
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  • Sr Principal Applied Scientist, Amazon

    Amazon (Seattle, WA)
    Description As a Senior Principal Scientist in Amazon Customer Service (ACS), you will have deep subject matter expertise in large language models and ... generative AI across various modalities. You will work with multiple teams of scientists and engineers to...customer segments in Stores, Digital, Devices, Video, Music, Amazon Business and finally driver and delivery support. The… more
    Amazon (10/24/24)
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  • Customer Success Specialist Solutions…

    Amazon (Seattle, WA)
    …community, field account teams, AWS Professional Services, and the Amazon Connect service team to drive customer results. Amazon Connect was designed ... day in the life The Amazon Connect Customer Success Specialist Solutions Architects (CSS SA) work...Services, AWS account teams, and Amazon Connect service team members to drive customer success.… more
    Amazon (11/16/24)
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  • Senior Customer Success Manager,…

    Amazon (Seattle, WA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the...Amazon Supply Chain program. About the team The Amazon Vendor Services program is a paid service more
    Amazon (11/16/24)
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