• Principal Product Mgmt-Tech, Customer

    Amazon (Seattle, WA)
    …with Large Language Models (LLMs) to revolutionize how customers interact with Amazon Customer service . You will work directly with our science team to ... the organization. The mission of the CET team within Customer Service is to create earth's best...Influence senior leaders across Amazon and communicate Amazon AI's vision, strategy, goals, status, and customer more
    Amazon (12/15/24)
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  • Applied Scientist III, Customer

    Amazon (East Palo Alto, CA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. 4....by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (12/12/24)
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  • Senior Product Manager - Tech, Customer

    Amazon (Cupertino, CA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... the Customer Engagement Technology (CET) Team within Amazon Customer Service (CS). We're...initiatives and define the long-term strategy to meet emerging customer needs and technologies. You'll also work more
    Amazon (11/16/24)
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  • Software Development Engineer - Machine Learning,…

    Amazon (Seattle, WA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... performance constraints in production environments. Key job responsibilities - Work on complex system software, is customer -...goals. - Build and maintain the inference infrastructure for Amazon 's conversational AI customer service more
    Amazon (12/07/24)
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  • Applied Scientist II, Customer Engagement…

    Amazon (East Palo Alto, CA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. 4....by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (10/23/24)
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  • Applied Scientist, Customer Engagment…

    Amazon (Santa Clara, CA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... language processing (NLP) within Customer Engagement Tech, Self- Service and Automation team will work on...engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. -… more
    Amazon (11/24/24)
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  • Data Scientist III, Customer Engagment…

    Amazon (Seattle, WA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... Scientist in NLP within Customer Engagement Tech, Self- Service and Automation team will work on...engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. 4.… more
    Amazon (11/25/24)
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  • Data Scientist II, Customer Engagment…

    Amazon (Seattle, WA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... Scientist in NLP within Customer Engagement Tech, Self- Service and Automation team will work on...engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. *… more
    Amazon (11/26/24)
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  • Sr. Data Engineer , Customer Engagement…

    Amazon (Austin, TX)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... Do you want to change the way that people work with customer service ? Our...production support for customers. A day in the life Amazon offers a full range of benefits that support… more
    Amazon (12/21/24)
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  • Sr Applied Scientist, Self Service

    Amazon (Seattle, WA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. 4....by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (10/25/24)
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  • Sr Product Manager - Technical, CS Tech

    Amazon (Seattle, WA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... issues faster than going to a human. You will work closely with senior leaders across cross-functional stakeholder teams... Amazon organizations can use to develop LLM customer service experiences for their specific customers.… more
    Amazon (12/26/24)
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  • ADC Technical Customer Service

    Amazon (Herndon, VA)
    …success of Amazon Web Services (AWS) as a leading technology platform? AWS Customer Service provides global support to a wide range of commercial and ... work . A day in the life Why AWS Amazon Web Services (AWS) is the world's most comprehensive...A+ or Network+ or Security- 1+ year experience in Customer Service and/or Account Management working with… more
    Amazon (12/06/24)
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  • Software Development Engineer, Amazon

    Amazon (Seattle, WA)
    …. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service , relentlessly focuses on maintaining customer ... work will range from building intuitive tools for Customer Service Associates to escalate critical issues...a direct impact on customer trust, and work on systems that are critical to Amazon more
    Amazon (12/12/24)
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  • Software Development Engineer, Amazon

    Amazon (Seattle, WA)
    …. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service , relentlessly focuses on maintaining customer ... systemic defects to prevent future issues. The Voice of Customer (VoC) team builds Amazon 's flagship suite...and investigation of customer defects - expand customer feedback coverage, including multimodal support and self- service more
    Amazon (12/12/24)
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  • Applied Scientist, Amazon Customer

    Amazon (Seattle, WA)
    Description Amazon revolutionized customer service , now we are changing what customers expect from technical support. Device, Digital and Alexa Support ... (D2AS) is responsible for the Customer Service operations and solutions for all Amazon ...by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (12/27/24)
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  • Software Development Engineer, Amazon

    Amazon (Austin, TX)
    Description The Shipping & Delivery Support (SDS) Tech team within the Amazon Customer Service org is looking for a motivated individual with strong ... develop and deploy reliable distributed solutions that operate at Amazon scale. You will work with a...Transportation Services with the scale and support infrastructure of Amazon Customer Service to ensure… more
    Amazon (12/16/24)
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  • Amazon Locker+ Customer

    Amazon (Madison, WI)
    ** Amazon Locker+ Customer Service Associate** **Job Overview** You're on your way to joining the dedicated team at Amazon that makes the return and ... of working additional hours if needed. Learn more about our schedules (why- amazon /shifts-and-schedules#/Schedules) . 2. **Shift options.** Work when it works for… more
    Amazon (12/27/24)
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  • Economist, Amazon Customer

    Amazon (Seattle, WA)
    Description The Worldwide Defect Elimination (WWDE) team within Amazon Customer Service is seeking a highly skilled economist to estimate the customer ... by location, the number of regularly scheduled hours you work , length of employment, and job status such as...the Voice of the Customer (VoC), empowering Customer Service and Amazon teams… more
    Amazon (12/09/24)
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  • Senior Technical Program Manager, Amazon

    Amazon (Seattle, WA)
    …contributor. About the team As Earth's most Customer Centric Company, Amazon 's Customer Service (CS) organization builds solutions that provide ... Description Amazon is looking for a motivated individual with...role, you will regularly interact with senior leadership and work with multiple teams to define product strategy, develop… more
    Amazon (12/12/24)
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  • Senior Program Manager, Amazon

    Amazon (Seattle, WA)
    Description Amazon Stores Customer Service (ASCS) Global Concessions team is seeking an experienced Senior Program Manager, Concessions. The successful ... They will have a deep understanding and perspective on customer service strategy and lead the design...have proven experience in designing, implementing and delivering successful customer experience programs and strategies. Our work more
    Amazon (12/27/24)
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