- Globe Life Inc. (Mckinney, TX)
- …for planning, forecasting, scheduling and real-time resource management of the call center . The Director establishes effective working relationships with ... supervisors, and quality assurance to ensure daily service level metrics are met. Inter-departmental relationships must be built and...(but not limited to) business analysts, IT, and other call center functions to meet and sustain… more
- Globe Life Inc. (Mckinney, TX)
- …for planning, forecasting, scheduling and real-time resource management of the call center . The Director establishes effective working relationships with ... supervisors, and quality assurance to ensure daily service level metrics are met. Inter-departmental relationships must be built and...(but not limited to) business analysts, IT, and other call center functions to meet and sustain… more
- Truist (Atlanta, GA)
- …The Cybersecurity Threat Senior Analyst (CFC Quality and Metrics Analyst ) within the 24/7 Cyber Fusion Center (CFC) organization is responsible for ... (CMS) data as part of the quality control and metrics program. The Senior Analyst will also...The role is M-F, 1st shift hours with some on- call responsibilities. **Essential Duties and Responsibilities** + Participate in… more
- HCA Healthcare (Salem, VA)
- …environment where diversity and inclusion thrive? Submit your application for our EHR Support Analyst II opening with LewisGale Medical Center today and find out ... vary by location._** We are seeking an EHR Support Analyst II -for our LewisGale Medical Center ...clinical applications software releases and new products + Provides on- call assistance as needed. + Works with the Division… more
- HCA Healthcare (Richmond, VA)
- …need to succeed in our organization. We are looking for an enthusiastic EHR Support Analyst II -Chippenham Med Center -VA to help us reach our goals. Unlock your ... clinical applications software releases and new products + Provides on- call assistance as needed. + Works with the Division...you! We are reviewing applications for our EHR Support Analyst II -Chippenham Med Center -VA opening. Qualified… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Operations Project Analyst position is responsible for providing administrative support to the department by managing strategic projects ... many internal and external data sources and software tools, the Operations Project Analyst position serves a vital role in supporting the management team. This… more
- L3Harris (Melbourne, FL)
- Job Title: Senior Associate, IT Security (Security Operations Center Analyst ) Job Code: 12330 Location: Melbourne, FL Job Description: L3Harris is searching for ... cyber-attack vectors (Buffer Overflow, Phishing, etc.) + Information Security Operations Center analyst experience + CompTIA Security+ Certification or… more
- Performance Food Group (La Crosse, WI)
- …exposure to a major ERP application (ie SAP, Oracle, Lawson, PeopleSoft, etc.). Call Center and Accounts Payable experience a plus. **State:** Colorado **Company ... **99990BR** **Job Title:** Accounts Payable Analyst -Resource Center La Crosse **Location:** Business...processing of assigned tasks. + Adhere to department performance metrics as directed by management. + Abide by department… more
- Walgreens (Deerfield, IL)
- …operations reports in regards to weekly metrics and contact drivers within the call center . As needed, runs adhoc reports to determine the impact of issues ... relationships with all levels of the service delivery team, call center operations, business relationship team, and...more critical feedbacks + Partners with the CCO Business Analyst and provides input on needs to improve training… more
- University of Pennsylvania (Philadelphia, PA)
- …Systems Analyst will support the teams reporting and performance metrics within the departments portfolio of tools, provide system administration support and ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...and much more. Posted Job Title Senior Business Systems Analyst Job Profile Title Business Systems Analyst … more
- City of New York (New York, NY)
- …**PLEASE NOTE THE FOLLOWING: o The selected candidate will be assigned to an on- call Emergency Operations Center (EOC) team and will be expected to work ... Officer and the Deputy Chief Operations Officer, the HCM Process and Data Analyst ( Analyst ) is responsible for supporting HCM's strategic analytics, data process… more
- Corner Alliance (Chamblee, GA)
- …strategy and policy regarding the capabilities of the call center inclusive of design considerations, performance metrics , automation support, requirements ... the government. We are currently seeking an Operations Research Analyst with 10 years of experience to join our...insights to manage the operations of its customer-facing Contact Center infrastructure. In this role, you will be responsible… more
- Hackensack Meridian Health (Hackensack, NJ)
- …serve as a leader of positive change. The **Third Party Follow-Up Analyst ** provides statistical and financial data enabling management to accurately monitor ... reports. Supports the Revenue Operations team by monitoring key metrics related to revenue and accelerated cash flow. This...day in the life of a **Third Party Follow-Up Analyst ** at Hackensack Meridian _Health_ includes: + Identifies and… more
- ADM (Erlanger, KY)
- **84039BR** **Job Title:** Senior Analyst , Disaster Recovery & Operational Resilience Analyst **Department/Function:** Information Technology **Job ... Description:** **Senior Analyst , Disaster Recovery & Operational Resilience Analyst - Erlanger, KY (on-site)** This is a full-time, exempt level position.… more
- NextEra Energy (Juno Beach, FL)
- …the world class service. We are seeking a highly motivated and detail-oriented Operations Analyst to join our dynamic contact center team. The Operations ... **Workforce Optimization Analyst ** **Date:** Jun 18, 2024 **Location(s):** Juno Beach,...role in ensuring the smooth operation of our contact center by administering workforce management, scheduling, configuring the contact… more
- HCA Healthcare (Overland Park, KS)
- **Description** **Introduction** Do you have the career opportunities as a EHR Support Analyst II you want with your current employer? We have an exciting ... opportunity for you to join Research Medical Center which is part of the nation's leading provider...Do you want to work as a(an) EHR Support Analyst II where your passion for creating positive patient… more
- Capgemini (Shelton, CT)
- …the appropriate group for proper corrective action. * Accountable for maintaining defined call metrics to the highest level. Number of Tickets Resolved, Average ... **Job Title: Desktop Support Analyst ** **Job Location: (Onsite) Shelton, CT** **Job description:**...Entry Level - 2 years' work experience in Technical Call Center , IT (International Technology) Help Desk,… more
- MyFlorida (Tallahassee, FL)
- …resume through the People First system. If you experience problems applying on-line, please call the People First Service Center at ###. Applications will be ... FDC-GOVERNMENT ANALYST II- 70046397 -CENTRAL OFFICE Date: Jun 24,...well as a full array of other mental health metrics . + Building relationships with stakeholders allows for ease… more
- The University of Texas at Arlington (Arlington, TX)
- …reviewing tickets, providing feedback, monitoring calls, surveying clients, etc. + Call center experience. + Experience utilizing PeopleSoft, UTShare, Office ... **Helpdesk Analyst II** **Bookmark this Posting** **Print Preview** **|**...continue to learn and grow professionally and personally. + Call center experience. + Various customer service… more
- Chick-fil-A (Atlanta, GA)
- …and community. Responsibilities + Coordinates appropriate staffing allocation and availability of call center staff to achieve service level objectives. + ... the Field Operations Services department, the Workforce Real Time Analyst is responsible for planning, forecasting, scheduling, and real...+ Helps with the integration and implementation of new call center technologies. + Assumes and performs… more
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