- Houston Methodist (Houston, TX)
- …**Must be proficient in Excel and PowerPoint** At Houston Methodist, the Data Analyst position is responsible for the provision of analytical support of data ... implementing processes to ensure accurate data collection and input. The Data Analyst position will assist with maintenance of department database and on-going… more
- Bank of America (Addison, TX)
- …high customer service excellence utilizingrelationship-buildingand problem-resolution skills in a call center environment. + Exceeds monthly efficiency ... Operations Control Analyst - KYC Contact Center Bi-Lingual...+ Minimum of 1 year customer service experience in call center environment, preferably in the Banking/Financial… more
- State of Georgia (Fulton County, GA)
- …and interpreting data related to contact center operations. Analyzes performance metrics such as call volume, response times, customer satisfaction, agent ... Contact Center Analyst - State Based Exchange...Contact Center Analyst - State Based Exchange Georgia - Fulton...Up for Job Alerts Under broad supervision, the Contact Center Analyst is responsible for collecting, analyzing,… more
- NRG Energy, Inc. (Houston, TX)
- …analyst ensures the external requesting areas achieve their business goals, while ensuring Call Center metrics and the customer experience are not ... development, goals and future! **Job Summary:** The Continuous Improvement Analyst is responsible for the analysis and resolution of...Centers. These analysts also implement most new systems for call center , chat and email agents. In… more
- Chewy (Phoenix, AZ)
- …Management + Support any Workforce Duties as needed. **What you'll need:** + 3+ years call center Workforce Management and contact center experience + Strong ... **Our Opportunity:** As a Senior Real-Time Analyst , you will be responsible for analyzing and...responsible for analyzing and administering operational performance and progression metrics in the call centers by utilizing… more
- Washington Metropolitan Area Transit Authority (VA)
- Cybersecurity Analyst Lead (Incident Response) Job ID: 240578 Location: VA - Metro Bldg At Eisenhower Full/Part Time: Full-Time Posting Open-Close 01/06/2025 - ... serving our nation's capital. We are seeking a Cybersecurity Analyst Lead (Incident Response) to join our Cyber Fusion... Lead (Incident Response) to join our Cyber Fusion Center , reporting to the Center 's Manager. This… more
- HCA Healthcare (Overland Park, KS)
- …environment where diversity and inclusion thrive? Submit your application for our EHR Support Analyst II opening with Research Medical Center today and find out ... part of the HCA Healthcare team. **Benefits** Research Medical Center , offers a total rewards package that supports the...vary by location._** We are seeking a(an) EHR Support Analyst II for our team to ensure that we… more
- Naval Facilities Engineering Command (Naval Base, VA)
- … data for report preparation, analysis and presentation; 4) Develop operating guidance for call center personnel on classification of service work and other ... call center operations; and 5) Applying knowledge...and SharePoint and ability to generate reports and develop metrics for the Customer Service Center and… more
- Olympus Corporation of the Americas (Center Valley, PA)
- **Working Location:** **PENNSYLVANIA, CENTER VALLEY** **Workplace Flexibility:** **Hybrid** **_For more than 100 years, Olympus has focused on making people's lives ... is likely not legitimate._ **Job Description** The People Analytics Analyst II will deliver insights that help guide business...analyses, reports and other tools. + Report on key metrics and KPIs to stakeholders. + Build automated solutions… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Operations Project Analyst position is responsible for providing administrative support to the department by managing strategic projects ... many internal and external data sources and software tools, the Operations Project Analyst position serves a vital role in supporting the management team. This… more
- Eaton Corporation (Moon Township, PA)
- …implementation plans, and supporting key initiatives such as Eaton.com deployments, Order Center roll-out, and ERP transformation. The analyst will also be ... Eaton's ES AMER MCO division is currently seeking a Product Marketing Analyst . This hybrid role is located in our Moon Township, PA facility. **What you'll do:** The… more
- DoorDash (Tempe, AZ)
- …Aspect, Nice IEX, etc). + You have demonstrated knowledge and understanding of key call center performance metrics such as service level, AHT, adherence, ... and scaling organization. About the Role The Real Time Analyst will become a subject matter expert on workforce...service level drivers, and historical data. + Assist with call center tool provisioning and near-term offline… more
- Public Storage (Plano, TX)
- …Stock Exchange. **Job Description** As the Digital Analytics and Optimization analyst , you will be responsible for overseeing our self-service capabilities across ... Chat Bot, Web, Mobile App). Your role will involve monitoring performance metrics , in depth analysis of data trends, patterns, and anomalies, collaborating with… more
- The City of Houston (Houston, TX)
- IT PROFESSIONAL - SECURITY (CYBERSECURITY ANALYST ) Print (https://www.governmentjobs.com/careers/houston/jobs/newprint/4780726) Apply IT PROFESSIONAL - SECURITY ... (CYBERSECURITY ANALYST ) Salary $73,866.00 - $82,000.00 Annually Location 611 Walker...security training, education, and awareness program/activities. + Create a metrics framework that can effectively measure engagement, behaviors, and… more
- NANA Regional Corporation (Fort Belvoir, VA)
- …new/revised regulations and initiatives. + Support any high-level strategic direction data- call requests for performance measures, trending analysis, metrics , ... Cloud Lake Technology is looking for a Science and Technology (S&T) Program Analyst to perform programmatic and outreach duties associated with S&T requirements for… more
- Hackensack Meridian Health (Wall, NJ)
- …transform healthcare and serve as a leader of positive change. The **Budget Analyst II** position supports the day to day operations within the Hackensack Meridian ... minimal supervision and acts as a resource for Budget Analyst I. **Responsibilities** A day in the life of...Responsible for presenting to senior executives at the medical center on a bi-weekly basis to ensure all budgeted… more
- NANA Regional Corporation (Fredericksburg, VA)
- Synteras is looking for an Electronic Surveillance System Analyst to join our team supporting the Federal Bureau of Investigation. In this role, you will be a part ... Agreement (SLA) Management process for the FBI National Domestic Communications Assistance Center . Candidate must have law enforcement experience and be able to… more
- Noblis (Philadelphia, PA)
- …supports the Naval Sea Systems Command (NAVSEA) and Naval Surface Warfare Center Philadelphia Division (NSWCPD) in their mission to enable research, development, ... and life-cycle savings. Noblis MSD is seeking an experienced Program Management Analyst to support US Navy in-service ships and cross platform engineering programs.… more
- ADM (Erlanger, KY)
- **90344BR** **Job Title:** Data Loss Prevention Analyst - Erlanger, KY **Department/Function:** Information Technology **Job Description:** **Data Loss Prevention ... Analyst - Erlanger, KY** We are seeking a Data...+ Prepare regular reports on DLP activities, trends, and metrics for management. + Stay up-to-date with the latest… more
- HCA Healthcare (Nashville, TN)
- …invested over 156,000 hours volunteering in our communities. As a Consulting Automation Analyst with HCA Healthcare you can be a part of an organization that ... organization. We are looking for an enthusiastic Consulting Automation Analyst to help us reach our goals. Unlock your...Consulting Automation Analysts are the face of the Automation Center of Excellence's programmatic expertise to the rest of… more
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