- Daiichi Sankyo, Inc. (Bernards, NJ)
- …/ debugging, deployment, and manages the ongoing operational production operations of analytic dashboards, databases, applications, and integrations supporting ... File Transfer, Business Intelligence, dashboards, and database environments. Manage service providers activities to identify availability issues with outsourced and… more
- Catholic Health Services (Melville, NY)
- …and discover why Catholic Health was named Long Island's Top Workplace! Job Details As a Service Desk Operations Analyst , you will be responsible for ... being measured on Key Performance Indicators (KPIs) related to service desk response time, ticket resolution, customer...ITIL framework and best practices. Proven experience as an Operations Analyst or similar role in a… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central...data and summarize research to support ongoing improvement in operations and service ; -Educate stakeholders about various… more
- William C Brown Inc (Bowie, MD)
- …Center (EOC) Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid cloud ... Service Desk Agent EOE Statement We... Service Desk Agent EOE Statement We are an equal...customer related activities including troubleshooting calls and scheduling of operations & maintenance activities. As a secondary role, the… more
- State of Massachusetts (Chelsea, MA)
- …seeking technical assistance within the End User Support Contact Center. The primary role of the* Service Desk Analyst *is to handle the processing of Tier 1 ... and problem resolution to all supported customers.If the Service Desk Analyst is unable...supervisor or manager. * Escalate potential major incidents to service desk operations promptly. *… more
- Koniag Government Services (Pocatello, ID)
- …LLC is looking for an excellent communicator with management consulting skills and familiar with Service Desk operations to Perform Tier 1 and Tier 2 ... **Kadiak, LLC,** a Koniag Government Services company **,** is seeking a Service Desk Functional Analyst with a Top-Secret clearance to support **Kadiak**… more
- System One (Golden Valley, MN)
- Part Time IT Service Desk Analyst (24 hours) **Employment Type:** Contract/Temp **Date Posted:** 9/4/2024 **Location:** Golden Valley, MN **Pay Range:** ... **Primary Function** We are looking for a competent IT Service Desk Analyst to provide...operations + Monitor and handle escalations from external service provider + Updating SOPs and other service… more
- City and County of San Francisco (San Francisco, CA)
- Job Title: Service Desk Analyst City Job Classification: 1091 IT Operations Administrator I Appointment Type: Temporary Exempt (TEX) This position is ... on-demand training. The Role The ideal candidate will have Service Desk or comparable customer service...the City and County of San Francisco�s 1090 IT Operations Support Training Program may substitute for the required… more
- University of Washington (Seattle, WA)
- …**UW MEDICINE IT SERVICES** has an outstanding job opportunity for a ** SERVICE DESK ANALYST ** position. **WORK SCHEDULE** + 100% ... REQUIREMENTS** + Demonstrated experience and understanding of knowledge tools as applied to Service Desk operations . + Must be able to participate in the… more
- SHI (Somerset, NJ)
- **Job Summary** The ASG Service Desk Analyst II will serve as an ambassador and subject matter expert supporting all Service Desk activities ... M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/17148/asg- service - desk - analyst -ii/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help finding the… more
- GovCIO (Columbus, OH)
- **Overview** GovCIO is currently hiring for a Help Desk Analyst /IT Generalist (Remote) for a legacy application to support the Department of Veteran Affairs ... This position will be full-time and fully remote. **Responsibilities** The Help Desk Analyst /IT Generalist (Remote)performs daily activities that are vital to… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top Secret… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... legacy networks. **NOTE:** + This is a rotating-shift 24/7 operations in a call center environment + Must be...computer to fix an issue. In other cases, the service desk analyst walks the… more
- University of Miami (Miami, FL)
- …"UHealth", Information Technology Department has an exciting opportunity for a full-time Business Systems Analyst 3 - IT Service Desk to work in Miami ... reduce costs, and increase efficiencies. The incumbent analyzes established operations , systems, methods, practices, and procedures to evaluate their effectiveness… more
- Avera (Sioux Falls, SD)
- …shifts to fit your lifestyle and opportunities for career growth. **Join Avera as an IT Service Desk Analyst and join a mission driven organization with a ... organization where we practice the mission in our daily operations . + **Career Growth** **opportunities!** **Job Summary** + This...users needing technical support and guidance. + The IT Service Desk Analyst has a… more
- Robert Half Technology (Livonia, MI)
- …are offering a contract to permanent employment opportunity in Livonia, Michigan for a Help Desk / Service Desk Analyst . This role focuses on providing IT ... smooth daily operations . * Manage and resolve service desk tickets in a timely manner....A minimum of 2 years experience in a Help Desk Analyst role or similar * Proficiency… more
- Robert Half Technology (Atlanta, GA)
- Description We are seeking a Help Desk Analyst II to join our team in the Real Estate & Property industry in Atlanta, Georgia. This role involves providing high ... support to all associates within the organization. The Help Desk Analyst II will act as a...with other teams to ensure smooth and efficient customer service operations * Support end users in… more
- ICF (Reston, VA)
- …a rapidly growing, entrepreneurial, technology-driven department. We are seeking a motivated Help Desk Analyst to support a portfolio of Salesforce projects with ... our federal customer. **The Work** The Help Desk Analyst will work directly with customers...Qualifications:** + 1+ years experience working in a customer-orientated service role as a service /help desk… more
- Randstad US (Woodbridge, NJ)
- …objects Leadership & Process Improvement - Act as a technical lead for help desk operations , managing escalations and offering guidance to junior staff. Assist ... it support lead / systems analyst / help desk lead. +...help maintain our commitment to excellence, ensuring smooth IT operations and cloud-based administrative duties. If you have a… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Functional Business Analyst - Help Desk ** **Category:** Business Analysis (functional and technical) **Main location:** United States, Virginia, Arlington ... (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** Seeking an experienced business systems analyst with strong customer service skills to… more
