- The Computer Merchant, LTD. (West Mclean, VA)
- JOB TITLE: Sr . Systems Analyst JOB LOCATION: Remote WAGE RANGE*: $58 - 62/hr. - W2 Only! JOB NUMBER: Remt000103 REQUIRED EXPERIENCE: Bachelor's Degree or ... improving the application performance preferred JOB DESCRIPTION The role of the Systems Analyst , Senior is to work under minimal supervision with wide latitude… more
- The Computer Merchant, LTD. (West Mclean, VA)
- JOB TITLE: Sr . Business Analyst JOB LOCATION: Remote WAGE RANGE*: $40 - 47/ hour JOB NUMBER: REMT000104 REQUIRED EXPERIENCE: Bachelor's' degree with 7+ years of ... in SQL, plus high-level of technical and database knowledge JOB DESCRIPTION Senior Business Analyst is responsible for analyzing business problems, identify… more
- Koniag Government Services (Washington, DC)
- **Koniag Professional Services, LLC,** a Koniag Government Service Company, is seeking a Senior Project Analyst Customer Service Support to support KPS and ... our government customer in Washington, DC. This position requires the candidate...manage stakeholder relationships while operating with minimal supervision. The Senior Analyst will play a crucial role… more
- Wayfair (Boston, MA)
- …this time, Wayfair does not provide sponsorship for employment authorization for this position. Senior Analyst , Customer Payments Journey We are looking for ... a Senior Analyst to solve the most complex friction points in...ecosystem. Our team acts as the strategic bridge between Customer Service, Engineering, and Finance, untangling ambiguous process gaps… more
- Capital One (Mclean, VA)
- Sr . Business Analyst - Retail Customer Protection/Fraud **Summary:** As a Senior Business Analyst at Capital One, you will apply your strategic and ... continuous learning, and rewards innovation. Fraud - when a customer 's personal information is stolen or bank account is...be regularly worked. McLean, VA: $111,200 - $126,900 for Sr . Business Analyst Richmond, VA: $101,100 -… more
- Hartford HealthCare (Farmington, CT)
- …programs and other common practices across the system. *_Position Summary:_* The Customer Service Dispute Resolution Analyst is responsible for analysis, ... **Organization:** **Hartford HealthCare Corp.* **Title:** *Cust Svc Dispute Resol Analyst / PA Customer Service* **Location:** *Connecticut-Farmington-9 Farm… more
- Google (New York, NY)
- Finance Analyst , Google Customer Solutions _corporate_fare_ Google _place_ Mountain View, CA, USA; New York, NY, USA **Mid** Experience driving progress, solving ... reporting dashboards. + Ability to motivate colleagues and collaborate to influence senior leadership. + Ability to structure and solve analytical problems. +… more
- Entergy (New Orleans, LA)
- **Job Title:** Voice of the Customer Analyst I- Sr . **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC **This position will be filled ... organization as the premier utility in the market. The Customer Insights Analyst is responsible for collecting... III: 4-6 years of relevant professional experience + Analyst Sr : 6+ years of relevant professional… more
- Ford Motor Company (Allen Park, MI)
- …you ready to change the way the world moves? **In this position ** The UX/UI Tools Analyst is part of the FCSD Customer Retention & Uptime Team. Our Mission is ... **UX/UI Tools Analyst ** We are the movers of the world...to drive innovation in service experiences by deeply understanding customer and dealer needs, optimizing processes, and designing seamless… more
- Liberty Latin America (PR)
- **Wht's the role?** As a B2B Customer Experience Analyst , you will be responsible for developing and accomplishing central initiatives to deliver outstanding ... identify CX growth opportunities, optimize operational processes, and enhance end-to-end customer journeys. This role will directly support customer retention,… more
- Amazon (New York, NY)
- Description Shopbop is looking for a customer obsessed Site Engagement Analyst to own analysis and reporting for the CRM team. This role will be pivotal in ... Experience collaborating with cross-functional teams including Marketing, Product Management, Customer Service, Operations, Legal, Finance, and Senior Leadership… more
- Oracle (Sacramento, CA)
- …driving our customers' engagement, satisfaction, and long-term success. As an Insights Analyst , you will analyze customer behaviors and business trends, define ... **Job Description** This pivotal role is responsible for transforming customer data into clear, actionable insights that shape the...plus. + 5-7 years of experience as a Business Analyst , Financial Analyst , Operations Analyst ,… more
- The Hertz Corporation (Estero, FL)
- …across the organization. **A Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports, building tableau ... This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation… more
- Republic Services (Phoenix, AZ)
- **POSITION SUMMARY:** The Customer Service Analyst III plays a key role in compiling, analyzing, and interpreting data to support business needs within Republic ... Services' retail line. The incumbent will assist the Senior National Accounts Reporting Analyst in conducting...and implements methods to track and ensure adherence to customer Service Level Agreements (SLAs). + Leverages Microsoft Excel,… more
- American Express (New York, NY)
- …proposition and P&L for premium products and the end-to-end management of proprietary customer experiences. The Sr . Analyst , Proprietary Digital Customer ... Compliance, and more. This role reports directly to the Sr . Manager, US Consumer Proprietary Customer Experiences....to the Sr . Manager, US Consumer Proprietary Customer Experiences. **Key Responsibilities:** + Support the design and… more
- conEdison (New York, NY)
- …+ Juris Doctorate **Relevant Work Experience** + 3 years' experience in analyst or managerial position with skill in leadership and operational analyses, required. ... + Must have demonstrated analytical experience, required. + Must have experience in research and report writing, required. + Must have strong writing skills, required. + Must have the ability to interact and partner with various levels of management and… more
- American Airlines (Dallas, TX)
- …+ This job is part of our Commercial Portfolio Management Office (CPMO) within the Customer Experience Team. + As a member of our PMO, you'll help shape the future ... contribute to the development of innovative products and services that enhance the customer experience. **What you'll do** + Analyze customer feedback and… more
- Dynatrace (Detroit, MI)
- …lead the development and execution of Consumption and Risk Management processes for Customer Success Managers (CSMs) and Customer Success Engineers (CSEs). This ... role will own capability areas related to driving customer consumption, identifying retention and churn risks, and supporting...The ideal candidate will have a strong background in customer success operations and a proven ability to analyze… more
- The Hershey Company (Hershey, PA)
- …* Summary of Role*: Position will provide financial guidance around customer account planning, monthly reporting on progress toward annual objectives, variance ... and resolution of financial challenges. Services provided include proactively assisting customer teams in managing their P&L's, analyzing spending opportunities &… more
- Wayfair (Boston, MA)
- Must be onsite in Boston, MA (Monday-Thursday) Senior Analyst , Journey Optimization At Wayfair, we care deeply about our customers. Our award-winning Customer ... with genuine human empathy to build trust and loyalty. From the moment a customer places an order through delivery and any post-order needs, our team makes shopping… more
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