- KeenLogic (Washington, DC)
- …across the United States and Territories. ITCS provides a wide range of end user technology support services to House Members, Committees, Leadership Offices, ... KeenLogic is seeking an experienced Tier III Help Desk Analyst to...both internal and external as appropriate to respond to user requests and/or problems. This position requires one month… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be the ... requests, resolutions, and common issues for future reference. + User Training: Provide guidance to end -users on...self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams,… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support...timely and efficient manner while maintaining high levels of end - user satisfaction. + User Training:… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 2 Service Desk Analyst ** to join our team in ... not limited to:** + Responsible for providing support to end - user community on difficult hardware, software and...diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , you ... of escalated support tickets, ensuring prompt resolution and maintaining end - user satisfaction. + Technical Leadership: Provide expert...+ Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts,… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT means ... currently pending funding. Our work depends on **Help Desk Analyst Tier I** joining our IT Technology...Help Desk environment + Experience supporting ticket resolution and end user support + **Required Certifications:** Security+… more
- SAIC (VA)
- **Description** SAIC is currently seeking an experienced, motivated, career and customer service-oriented Tier I Help Desk Analyst (Mid Level) to join our team ... email and personnel requests for technical support. + Document user issues through the ServiceNow ticketing system and escalates...ServiceNow ticketing system and escalates as required. + Provides first- tier support to end users for either… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... issues efficiently keeping customer satisfaction high. Deliver, setup, and configure end - user desktop & laptop computer hardware, software, Printers, Cell… more
- Enterprise Horizon Consulting Group (Yorktown, VA)
- …Enterprise Horizon Consulting Group is looking for a motivated Customer Support (Help Desk) Analyst to join our team and support our Navy client. Under the oversight ... of the Customer Support Lead, the analyst 's responsibilities may include: + Monitoring the customer support...within the team to ensure tickets and communication with end users are prioritized. + Preparing and participating in… more
- ManTech (Glen Burnie, MD)
- …include but are not limited to:** + Responsible for providing support to end - user community on difficult hardware, software and network related problems, ... a motivated, career and customer-oriented **Service Desk Specialist, Senior- Tier 1** to join our team in Glen Burnie,...issues for users. + Ensures problem ownership and promotes end - user satisfaction. + Closes activities of tickets… more
- HCA Healthcare (Brentwood, TN)
- …Senior Product Analyst will also establish application support processes, provide end user support, and maintain supporting documentation for HCA Research ... where diversity and inclusion thrive? Submit your application for our Senior Product Analyst opening with HCA Healthcare today and find out what it truly means… more
- TEKsystems (Loveland, CO)
- …etc.) * Experience should be as a service desk agent, super user or business analyst who has supported SAP end users or conducted UAT during an SAP go-live ... of renewal through 2025. Job Description: SAP Functional Support Analyst The functional SAP areas needing support include: *...* Ability to triage an issue received from an end user and determine whether it's functional,… more
- S&P Global (CA)
- …technologies and employ various research techniques including expert market insights, end - user surveys, forecast modeling, revenue tracking, in-depth interviews, ... Data, AI, and Analytics research practice as a Senior Analyst and become a key player in a team...products like our market sizing and market mapping tools. **Top- tier client engagement and commercial support** : + Advise… more
- Walworth County (Elkhorn, WI)
- IT Business Analyst (Hybrid Role) Print (https://www.governmentjobs.com/careers/walworthco/jobs/newprint/4662321) Apply IT Business Analyst (Hybrid Role) ... developed Future State workflows or requirements. Ability to develop user stories through collaboration with third-party vendors, Architects, Engineers, Developers… more
- Robert Half Technology (Atlanta, GA)
- …improvements. + Assist in creating user documentation and training materials for end -users. Requirements As a Help Desk Analyst II, you will provide advanced ... a contract to permanent opportunity. Key Responsibilities: + Provide tier 2 technical support for user issues...contribute to ongoing process improvements. + Assist in creating user documentation and training materials for end -users.… more
- HCA Healthcare (Nashville, TN)
- …analytical and SQL skills to assist with quality assurance (QA) activities and troubleshooting end - user issues. Product Analyst II must love data and be ... an organization that invests in you as a Product Analyst II? At HCA Healthcare, you come first. HCA...for go-live, ensure knowledge transfer and training, and prepare end users for initial activities within the system; *Written… more
- The Clorox Company (Durham, NC)
- …HR teams to gather requirements for system enhancements and develop solutions. + Provide end - user support and training to HR staff and other stakeholders on ... Clorox:** Join us at Clorox as a Workday HCM Analyst . We prioritize our employees' development and well-being, and...permissions, employee transfers, and various tasks. + Collaborate with Tier 2 and Tier 3 support staff… more
- Hawaiian Electric (Honolulu, HI)
- …others. Experience Requirements + Several (3-5) years experience in ERP business processes and/or end user functions in the HCM arena. + Several (3-5) years ... Lead Functional Analyst - HCM Date:Oct 17, 2024 Location: Honolulu,...Define and lead individual SAP solutioning efforts from defining user requirements through implementation + Define and implement Key… more
- Fairfield University (Fairfield, CT)
- …and compliance with company policies and standards + Technical Documentation and End - User Support: Create and maintain technical documentation, including system ... **Job Description:** **Workday** ** Analyst ** **Basic Function:** The Workday Analyst provides technical and business process support to the subject matter… more
- Motion Recruitment Partners (Chicago, IL)
- …Contract Duration: 12 months **Required Skills & Experience** + 3-5 years of related End User Support experience + Preferred Education: Bachelors Degree + Field ... ITSM Operations Analyst Chicago, IL **Onsite** Contract $32.46/hr - $37.1/hr...future. Our client is a multibillion-dollar company that provides end -to- end managed services, technology, and consulting to… more