- Amazon (Arlington, VA)
- …solving business problems through data driven decision making? We are looking for a Sales Analytics and Insights lead to partner with the AWS Global Sales ... & Sales Strategy teams to understand customer trends and market opportunities, surface insights on the productivity of our sales teams, create metrics to measure… more
- Intuit (San Diego, CA)
- …monitor and describe business performance, predict future outcomes via modeling + Activates analytics insights that lead to decisions or better hypotheses, ... Overview The Customer Success ( CS ) Services Analytics team has an...of KPIs, business performance diagnostics, expert profile analyses, self-service analytics , and etc. to drive actionable expert/operations insights… more
- Intuit (San Diego, CA)
- …into multiple short-term and long-term projects, and manages end-to-end execution. + Activates analytics insights that lead to decisions or better ... Overview The Customer Success ( CS ) Services Analytics team has an...of KPIs, business performance diagnostics, expert profile analyses, self-service analytics , and etc. to drive actionable expert/operations insights… more
- Intuit (Mountain View, CA)
- Overview The Customer Success ( CS ) Services Analytics team has an exciting opportunity to improve customer experiences through quality assurance, leveraging data ... are seeking an exceptional Senior Manager, Quality of Service Analytics to lead an enterprise wide quality...analytical skills, and a passion for delivering data-driven actionable insights . This is an exciting time to join Customer… more
- GAF (Boston, MA)
- …position is to lead , plan, manage, execute and successfully deliver multiple insights projects of varying size and complexity. This player-coach will own day to ... (eg contractors, architects, specifiers and building owners), with strengths in analytics and synthesizing insights into compelling narratives to ensure… more
- Intuit (Mountain View, CA)
- Overview The Customer Success ( CS ) Services Analytics team has an exciting opportunity to improve customer experiences through quality assurance, leveraging ... We are seeking an exceptional Principal Data Scientist, Quality of Service Analytics to analyze speech, audio, and video data collected through interactions between… more
- Construction Specialties, Inc. (Muncy, PA)
- …conversation hotspots on the web and works with experts to provide solutions and insights (establishing CS as a leader in our respective categories) + Ideates ... ) **Description** **CONSTRUCTION SPECIALTIES, INC.** Founded in 1948, Construction Specialties ( CS ) is a specialty building products manufacturer. CS provides… more
- LinkedIn (New York, NY)
- …+ Track business performance and provide insights and recommendations to advise CS leadership and inform day-to-day decisions + Lead operational processes of ... discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities… more
- Netflix (UT)
- …passion and ability to wear multiple hats, partnering with design, engineering, operations, insights , and analytics teams across the Product and Customer Service ... their favorite shows, movies, and games. Netflix Customer Service ( CS ) is here to assist customers when they need...We are looking for an experienced product manager to lead and manage innovation to improve our members' and… more
- IQVIA (Warren, NJ)
- …or workshops. + **Conduct client meetings** to support business questions using Analytics Link subscriptions and provide additional ** insights and interpretation ... extensive domain expertise. IQVIA Connected Intelligence (TM) delivers powerful insights with speed and agility - enabling customers to...for Analytics Link Solution + Support the ** Analytics Link Service team** lead in **driving… more
- Sprinklr (TX)
- …confidence and credibility with their product and industry knowledge and can provide insights and build rapport easily while being a trusted advisor. **What You'll ... state and delivers a competitive advantage with measurable outcomes + Lead presales activities that include building and delivering compelling presentations, making… more
- Intuit (Plano, TX)
- …Intelligence: Lead a data team that manages Customer Experience (CX) insights and data infrastructure, reporting, and analytics supporting the performance of ... dynamic environment and manage multiple priorities. How you will lead + Strategic Partner to the Director of Customer...a trusted advisor, helping to shape and execute the CS 3 and 1-year strategy by managing key priorities… more
- Wayfair (Boston, MA)
- At Wayfair, we care about our customers! Our award-winning Customer Service ( CS ) team balances technology and human empathy to build customer trust and loyalty. From ... journey optimization team is the strategic engine behind our CS 's global mission to become "better than best in...Manage multiple work streams at once given large scope Lead and own projects and ensure that they are… more
- Intuit (Mountain View, CA)
- …new business opportunities to optimize critical conversion funnels by leveraging funnel analytics & insights , identifying points of friction in the customer ... end omni channel strategy and learning plan. You will lead highly visible efforts which ladder up to Intuit's...analytics teams to develop consistent funnel views and insights to understand key steps in the customer journey… more
- Chewy (Phoenix, AZ)
- **Our Opportunity:** As a CS Real Time Analyst, you will lead CS Operations, Customer Experience, and Agent through a combination of real time performance ... management, agent utilization management, reporting, and analytics demonstrating understanding of contact center operations and workforce management principles. You… more
- Zebra Technologies (Lincolnshire, IL)
- …and development sessions to help you discover your own performance edge! Our CS (Customer Success) strategy and analytics team is spearheading digital ... those they serve. You have opportunities to learn and lead at a forward-thinking company, defining your path to...transformation in Zebra by leveraging data, analytics and technology. We partner with technology and business… more
- Concentrix (TX)
- …deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for ... by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services… more
- Persado (New York, NY)
- …recognized by CB Insights (https://www.persado.com/press-releases/persado-achieves-leader-ranking-in-cb- insights ... expand core relationships throughout the organization + Partner with CS and Sales leadership to identify and expand account...customer account to identify and plan campaign opportunities + Lead bi-weekly or monthly status calls and other ad… more
- Intuit (Mountain View, CA)
- …space + Superior strategic and analytical skills with ability to draw key insights and develop clear recommendations + Data driven, have both the holistic view ... Strong data literacy and ability to use data and analytics to back your strategic approach + A bias...be considered); advanced degree a plus How you will lead + Develop and execute impactful product strategies that… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …term strategic priorities. Responsibilities: + Partner with the CEO and COO to lead the development and implementation of Get Well's strategic product vision. Drive ... each segment, foster innovation, and develop high-value use cases. Convert insights into detailed Product Requirement Documents (PRDs) for high-performing enterprise… more