- Amazon (Boise, ID)
- …and tying it all together to the cloud. We are seeking a Team Manager to lead a team of Network Support Specialists. Team Managers can oversee Tier 1, Tier 2, and ... Indicators - Excellent communication skills and ability to convey insights from complex analyses to internal and external entities...- Capable of working closely with data and using analytics to problem-solve Preferred Qualifications - 2+ years in… more
- Intuit (Mountain View, CA)
- …into multiple short-term and long-term projects, and manages end-to-end execution. + Activates analytics insights that lead to decisions or better ... Overview The Customer Success ( CS ) Services Analytics team has an...of KPIs, business performance diagnostics, expert profile analyses, self-service analytics , and etc. to drive actionable expert/operations insights… more
- ECP (Milwaukee, WI)
- …to optimize our revenue operations. We're seeking a data-driven Revenue Operations & Analytics Manager to serve as the owner of our revenue systems, with HubSpot ... be responsible for working closely with the sales, marketing, CS , and finance teams to understand their needs and...to meet our business's needs. You'll also align cross-team analytics and automation efforts to measure and improve performance.… more
- LinkedIn (New York, NY)
- …discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities ... in New York or San Francisco. The Tech Enablement Lead will work as part of LinkedIn's Go To...on technology for Global Support (GS) and Customer Success ( CS ) teams, focusing on equipping customer success and support… more
- Netflix (UT)
- …passion and ability to wear multiple hats, partnering with design, engineering, operations, insights , and analytics teams across the Product and Customer Service ... their favorite shows, movies, and games. Netflix Customer Service ( CS ) is here to assist customers when they need...We are looking for an experienced product manager to lead and manage innovation to improve our members' and… more
- Sprinklr (MA)
- …(http://get.sprinklr.com/hubfs/SprinklrWay.pdf)** . **Job Description** Sprinklr is looking for a Lead Solutions Consultant who will partner with our sales ... to help drive revenue for Sprinklr's Eastern division. At Sprinklr, Lead Solution Consultants have the technical knowledge and business consulting acumen… more
- Intuit (San Diego, CA)
- …connecting Intuit Assist model performance metrics with expert experience metrics. + Activate analytics insights that lead to decisions or better hypotheses, ... Overview The Customer Success ( CS ) Services Analytics team is seeking...a must; Equivalent work experience considered. How you will lead + Drive the data and analytics … more
- Modernizing Medicine (Boca Raton, FL)
- …for data analytics and reporting by translating data into actionable insights to guide business leaders and answer critical questions. + Perform data imports, ... business rules to analyze customer data and provide actionable insights for the CS team. + Own...CS team. + Own customer health metrics reporting, analytics , and improvement initiatives. + Process Improvement and Automation… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service ( CS ) is a large and global organization, obsessed with taking care of our customers and delivering reliably fast, convenient, and ... it. Whether customers interact with our self-serve solutions or CS Associates, we work hard to make sure they...innovative approaches to drive global adoption and generate new insights . This leader will have the ability to work… more
- Intuit (Mountain View, CA)
- Overview The Customer Success ( CS ) Services Analytics team has an exciting opportunity to improve customer experiences through quality assurance, leveraging ... We are seeking an exceptional Principal Data Scientist, Quality of Service Analytics to analyze speech, audio, and video data collected through interactions between… more
- Intuit (Mountain View, CA)
- …leader to elevate and scale our US Workforce Product Marketing Organization. You will lead a team responsible for defining and executing on all aspects of the US ... Platform teams, Global GTM Technology teams, Market Research & Analytics teams, along with the executive team to ensure...team! This is an incredible and unique opportunity to lead one of Intuit's top priorities. What you'll bring… more
- EDB (Raleigh, NC)
- …+ Passionate and high empathy for customer experience + Strong discipline in using CS Management tools to derive insights , and optimize account health + ... plans to nurture and guide your customers along their journey with EDB, leveraging insights from data and engagement. Working in a dynamic environment, you are able… more
- Intuit (Mountain View, CA)
- …will need strategic thinking and exceptional technical acumen and data analytics skills. The successful candidate will demonstrate excellent leadership and business ... GenAI programs in an engineering organization with strong business analytics and data visualization skills + Background in computer...data visualization skills + Background in computer science or CS degree a plus + Proven ability to quickly… more
- Advance Local (Cleveland, OH)
- …involves implementing marketing automation strategies, ensuring data integrity, providing insights through comprehensive reporting and analytics , and executing ... challenges and opportunities that come with marketing and leveraging data insights in the automotive industry. That's why we've developed powerful, proprietary… more
- ECP (Milwaukee, WI)
- …improvements, share insights , and centralize information + Use data and analytics to measure and improve performance, including tracking key metrics such as ... collaborative Revenue Operations Specialist to "own" our internal data, analytics and automations. The majority of the work will...be responsible for working closely with the sales, marketing, CS , and finance teams to understand their needs and… more
- Persado (New York, NY)
- …recognized by CB Insights (https://www.persado.com/press-releases/persado-achieves-leader-ranking-in-cb- insights ... expand core relationships throughout the organization + Partner with CS and Sales leadership to identify and expand account...customer account to identify and plan campaign opportunities + Lead bi-weekly or monthly status calls and other ad… more
- Amazon (Seattle, WA)
- …goal is to transform the way account teams operate by creating actionable insights and recommendations they can share with their advertising accounts, and ingesting ... focus, and business understanding. Key job responsibilities - Conceptualize and lead state-of-the-art research on new Machine Learning and Generative Artificial… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …term strategic priorities. Responsibilities: + Partner with the CEO and COO to lead the development and implementation of Get Well's strategic product vision. Drive ... each segment, foster innovation, and develop high-value use cases. Convert insights into detailed Product Requirement Documents (PRDs) for high-performing enterprise… more
- Intuit (Mountain View, CA)
- …time, and more confidence for 46+ million people. Leveraging big data insights , machine learning, and powerful automation, we help consumers, small business owners, ... multi-product, product agnostic, and platform-wide experiences and capabilities, you will lead horizontally to create and deliver an integrated strategy and… more
- United Airlines (Chicago, IL)
- …by a shared passion with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career ... scaling technology solutions brought to life with innovative architectures, data analytics , and digital solutions. **Job overview and responsibilities** United is… more