- Insight Global (Atlanta, GA)
- …Candidate Profile * Business architect mindset with technical depth in contact center solutions. * Skilled in stakeholder engagement and enterprise impact ... About the Role Our client is undertaking a major contact center transformation, migrating from Avaya to...and network strategies. We are seeking a Business Solutions Architect who can design and orchestrate solutions across multiple… more
- Avanade Inc. (Irving, TX)
- …CCaaS, where you will help architect and integrate scalable, omnichannel contact center solutions which will include automation and data-driven intelligence ... bots, knowledge, and agent assist capabilities within the Microsoft ecosystem. Architect modern contact center solutions using Microsoft Contact … more
- Cognizant (Dallas, TX)
- …of solutions utilizing the Google Customer Engagement Suite including tools such as Google Contact Center AI Dialog flow and related APIs Integrate Google AI ... **Job Summary** We are seeking an experienced Technical Architect with a strong background in designing and...Google Cloud Platform and Google AI tools such as Contact Center AI Dial flow Vertex AI… more
- Amazon (New York, NY)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... the software or Internet industries experience - 5+ years of contact center experience Preferred Qualifications - 5+ years of infrastructure architecture,… more
- NVIDIA (Santa Clara, CA)
- …, lead technical innovation and strategic collaborations with major hyperscalers to architect next-generation data center products. + Align NVIDIA's roadmap with ... NVIDIA data center systems, such as DGX and HGX, have...HPC software stack. We're looking for a strong technical architect to own the end-to-end architecture of these products,… more
- Stanley Black and Decker (Jackson, TN)
- **Solutions Architect ** **-- Warehouse Management Systems (WMS)** **Come build something that matters.** It takes great people to achieve greatness. People with a ... CUB CADET(R), and HUSTLER(R). **The Job:** As a **Solutions Architect ** , you'll be part of our **Warehouse Management...& Collaboration** + Act as a key point of contact between warehouse operations, IT, and external vendors to… more
- Public Storage (Plano, TX)
- …and agent productivity enhancements + **Technical Leadership** : Apply deep expertise in contact center technologies to architect seamless integrations and ... **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and hands-on implementation… more
- Entergy (Little Rock, AR)
- …Architect , Sr. **Overview** We are seeking a highly skilled and experienced Senior AWS Architect to lead our Center of Excellence (CoE) for AWS. This role ... visionary who shapes the technology demand among the business unit. The Senior AWS Architect will lead the Center of Excellence (CoE) and be responsible for… more
- TEKsystems (Dallas, TX)
- …AutoML, Generative AI capabilities (eg, leveraging Gemini, RAG patterns), Document AI, and Contact Center AI. . Develop and implement robust, scalable, and ... GCP AI Architect ( Remote ) As an organization, TEKsystems...commitments and our people. Our people are at the center , fueling our high-performance and our inclusive culture. We're… more
- Concentrix (Bismarck, ND)
- …you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... large enterprises + Experience migrating from Genesys PureCloud a plus + Knowledge of contact center tools and processes + Experience with Amazon Web Services +… more
- Leidos (Baltimore, MD)
- …Digital Modernization Sector at Leidos currently has an opening for a CRM Lead Architect to work in our Baltimore, Maryland office. This is an exciting opportunity ... to use your experience helping the Center for Medicare and Medicaid (CMS) operate, maintain, modernize...transform its legacy system. **Primary Responsibilities:** The CRM Lead Architect shall manage all activities related to the implementation… more
- Leidos (Fort Belvoir, VA)
- …Leidos Digital Modernization is seeking an experienced **_Multi Cloud Engineer Architect SME_** to support large-scale migration and operations on a large, ... partners operating in CONUS and OCONUS locations. The Multi-Cloud Engineer/ Architect SME will lead the design and deployment of...of Microsoft Entra ID (Azure AD) and AWS Identity Center (formerly AWS SSO) for federated identity and centralized… more
- Regions Bank (Charlotte, NC)
- …& Integration Skills + Expertise designing and implementing Amazon Connect contact center solutions, including multi-channel voice, chat, and messaging. ... of the system. **Job Description:** At Regions, the Infrastructure Architect will design, implement, and maintain scalable, secure, and...+ Hands-on experience with Contact Flows, routing profiles, queues, prompts, and Hours of… more
- Concentrix (Lansing, MI)
- …you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... Home (https://jobs.concentrix.com/) "Job Details **Azure Cloud Architect ** Account Management (https://jobs.concentrix.com/job-search/?category=Account Management) Location United States… more
- City and County of San Francisco (San Francisco, CA)
- …Excellence: + IT Project Management Office + Enterprise Application Services + Cloud Center of Excellence + IT Operations and Support including the Service Desk and ... be part of a dynamic, innovative, and mission-driven IT team! The Enterprise Architect is a senior technical leader within the Department of Technology (DT),… more
- Capgemini (Chicago, IL)
- Senior ServiceNow Platform Architect Workflows Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, ... a more sustainable, more inclusive world. **Job Description** **Senior ServiceNow Platform Architect ** Capgemini is seeking a ServiceNow Platform Architect with… more
- Concentrix (Charleston, WV)
- …you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... Home (https://jobs.concentrix.com/) "Job Details **Data Architect - ODS Modernization & AWS Migration** Information Technology… more
- Leidos (Reston, VA)
- …end-to-end Salesforce solutions across Health Cloud, Experience Cloud, Service Cloud, and contact center environments integrated with AWS Connect and Service ... **Description** The Salesforce Senior Architect serves as a strategic solution leader responsible...subject matter expert in Health Cloud, Service Cloud, and contact center modernization. + Guide developers on… more
- Capgemini (Whippany, NJ)
- …world. **Location: Whippany NJ** **About the Role:** We are seeking a seasoned AWS Connect Architect to join our Center of Excellence (COE) team. This role is ... AWS Connect Architect (COE) Choosing Capgemini means choosing a company...assistance or accommodation, please reach out to your recruiting contact . Salary Transparency: Capgemini discloses salary range information in… more
- TEKsystems (Dallas, TX)
- …Practice Architect is responsible for designing, developing, and implementing advanced contact center solutions using Google Cloud's Contact Center ... delivery practice engagements, collaborating with cross-functional teams to deliver complex contact center solutions. Mentor engineers and guide the development… more
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