- OneMain Financial (Baltimore, MD)
- …ability to lead and manage the transition from an on-premises environment to Cloud Contact Center as a Service (CCaaS) and Unified Communications as a Service ... We are seeking an experienced Lead Engineer to join our Telephony services team. The...candidate will have extensive expertise in managing and configuring Avaya solutions such as Session Manager, Communication Manager, SBC,… more
- OneMain Financial (Baltimore, MD)
- We are seeking a CCaaS Lead Engineer to join our growing Contact Center and Telephony team and lead the deployment, integration, and maintenance of our CCaaS ... ( Contact Center as a Service) solutions. The...reporting tools, API integrations, and a working knowledge of Avaya PBX systems. This role requires strong technical expertise,… more
- Amentum (Fort Shafter, HI)
- …infrastructure and troubleshooting. + Implementing and supporting BGP routing protocols. + Contact center platform and IVR scripting. + Hands-on experience ... The **Senior Unified Communications Engineer ** assists with UC platform development, design, and...+ Coordinate requirements in conjunction with the Network Enterprise Center (NEC), as necessary, to resolve failures of applications,… more
- Dollar Tree (Chesapeake, VA)
- The **Network Engineer ** is responsible for the design, implementation and support of the data/voice/video networks used to support Dollar Tree and Family Dollar ... and trading partners. o Computer - telephone integration solutions for contact centers o Headquarters telecommunications solutions including audio and video… more
- Amazon (Arlington, VA)
- … center developer - Experience working with leading contact center technology platforms and applications, such as Avaya , Cisco, Genesys, Verint, NICE, ... related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact… more