- UPMC (Pittsburgh, PA)
- UPMC is looking for a Voice Telecom Analyst Senior to join their team. This position will be fully ON-SITE. Description Responsible for reviewing, organizing, ... and electronic measures. + Receive projects and carry out assignments from Senior Telecommunications staff and Management, as assigned. + Coordinate and direct… more
- UPMC (Pittsburgh, PA)
- UPMC is hiring a Senior Systems Analyst to join their team. This opportunity offers a work life balance, culture of learning and knowledge sharing, and supportive ... Under the general direction of the management team and senior staff, the Systems Analyst - Senior ...Licensure, Certifications, and Clearances: Act 34, Preferred Licensure:ACBT - Avaya CBTCXADMIN - AVST Cert CX AdminITIL - IT… more
- HTC Global Services Inc (Brooklyn, NY)
- …+ VoIP infrastructure and gateways + UC platforms (CUCM, Teams Direct Routing, Avaya , etc.) + Oversee number management, DID allocation, and porting processes. 3. ... Hands-on experience with: + Voice gateways (Cisco, AudioCodes, Ribbon, Avaya ) + SBC platforms + CUCM, Avaya ,...support, with at least 3-4 years in L3 or senior escalation roles. + Preferred Certifications: + Cisco CCNP… more
- Tyto Athene (Annapolis Junction, MD)
- …Multi-Media (AVMM) systems. The Tier 3 Engineer will serve as a senior technical resource, resolving escalated issues, designing advanced solutions, and ensuring ... Tier 3 level. + Strong expertise with one or more UC/AVMM technologies (Cisco, Avaya , Poly, Crestron, Extron, WebEx, MS Teams, etc.). + Hands-on experience with VTC… more
- HTC Global Services Inc (Brooklyn, NY)
- …enterprise voice technologies. + Experience managing: + SBC platforms (AudioCodes, Ribbon, Cisco, Avaya ) + Voice gateways and UC platforms (CUCM, Avaya , MS Teams ... + 12-15+ years of experience in telecom/voice engineering, with 5+ years in senior engineering or team leadership roles. + Preferred certifications: + Cisco CCNP… more
- CaroMont Health (Gastonia, NC)
- …operations. Performs a variety of tasks such as leading and directing technicians as the senior technician in the absence of the Manager as well as doing day to day ... technician work such as working on the Avaya phone system and completing repair and service requests...development of Telecommunication systems as they relate to the Avaya /Nortel telephone system integrations. Have knowledge of how to… more
- Stanford Health Care (Newark, CA)
- …a clear, impactful way. Preferred: Experience with Genesys Cloud CX, NICE inContact, Avaya CMS, Amazon Connect, or similar. Knowledge of call routing, IVR reporting, ... Work with data from contact center platforms such as Genesys, NICE inContact, Avaya , Five9, Amazon Connect, CISCO or similar. Integrate data from multiple sources… more
- Comcast (Philadelphia, PA)
- …position focuses on the strategy side of real-time operations, partnering with senior leadership and cross-functional teams to design and implement routing solutions ... initiatives. Success will be measured by your ability to engage with senior leadership, anticipate and address challenges before they arise, and deliver innovative… more
- Penn Medicine (Philadelphia, PA)
- …work very closely with the Director of Cardiac Electrophysiology, the Senior Program Manager, Supervisor of Administrative Support, and Executive Assistant. Assist ... reports. Cross cover additional administrative support staff, supervisor and senior program manager. Onboarding and offboarding of staff. Performance evaluations,… more
- TAD PGS, Inc. (San Diego, CA)
- …Responder (CER), and Cisco Contact Center Express (UCCX). The site has an aging Avaya G3SI PBX that needs to be replaced with a Cisco Collaboration Solution. The ... ongoing support. Responsibilities: + Deployment & Implementation. + Assist the Senior Implementation Engineer on the rollout of Cisco Collaboration solutions. +… more
- S&P Global (New York, NY)
- …in daily scrum meetings to report progress and obstacles. + Work with senior members of the team to identify system needs, gather requirements, assist with ... + Practical knowledge of telephony and CTI systems (eg, Genesys, Cisco, Avaya ) + Ability to work independently and effectively manage multiple initiatives. +… more
- Amentum (Fort Meade, MD)
- …Unified Communications Manager (CUCM), Microsoft Teams (GCCH/DoD), Cisco Meeting Server, Avaya Aura, or similar * Experience implementing solutions aligned with the ... written and verbal communication skills, especially in briefing technical concepts to senior leadership and DoD stakeholders * Ability to work both independently and… more
- IT Veterans (Annapolis Junction, MD)
- …Multi-Media (AVMM) systems. The Tier 3 Engineer will serve as a senior technical resource, resolving escalated issues, designing advanced solutions, and ensuring ... Tier 3 level. + Strong expertise with one or more UC/AVMM technologies (Cisco, Avaya , Poly, Crestron, Extron, WebEx, MS Teams, etc.). + Hands-on experience with VTC… more
- BAE Systems (Vicksburg, MS)
- …IT communications in a high-volume, always-on environment. As a senior telecommunication engineer, you'll be responsible for operating and monitoring ... incident management + Proficiency in POTS telecom tools (eg, Cisco PBX, Avaya systems) and monitoring software for voice/digital communications + Excellent customer… more
- BAE Systems (Vicksburg, MS)
- …to maintain mission-critical connectivity in high-volume, always-on operations. As a senior POTS telecom design engineer, you'll be responsible for providing remote ... service desk and incident management + Proficiency in POTS telecom tools (eg, Avaya PBX, Cisco Voice Gateways) and monitoring software for voice/digital systems +… more