• Quality Assurance Manager, Call

    Bank OZK (Little Rock, AR)
    …is responsible for developing, implementing, and refining quality monitoring programs in our Bank 's call center locations to ensure our customer service ... aiming to boost customer satisfaction and ensure compliance with Bank policies. Essential Job Functions + Designs, implements, and...for improvement to Customer Care leadership and working with call center managers to implement and execute.… more
    Bank OZK (02/01/25)
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  • Call Center Representative

    Great Southern Bank (Springfield, MO)
    …service experts today! General Description As the initial point of contact for the Bank , the Call Center Representative is responsible for assessing the ... Come be a part of something greater! Great Southern Bank is committed to fostering an environment where everyone...about 70% of the time. 2. Accurately documents the call , and if applicable, generates appropriate workflow when the… more
    Great Southern Bank (01/28/25)
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  • Customer Support Specialist I

    Eastern Bank (Lynn, MA)
    …and existing products and services. Must maintain a thorough knowledge base of bank / call center products, services, policies, and procedures. Is responsible ... base gained through experience preferred. + Customer Service background preferred. + Call Center experience preferred + Service and sales background a… more
    Eastern Bank (01/03/25)
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  • Contact Center Supervisor- Digital

    M&T Bank (Bridgeport, CT)
    …Combined minimum of 5 years' higher education and/or relevant work experience in a call center or bank operations environment, inclusive of a minimum ... **Contact Center Supervisor- Digital** Location: Candidate must be able...and operations to represent work group on Department and Bank -wide projects as needed. + Resolve complex problems arising… more
    M&T Bank (12/19/24)
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  • CAM Manager I

    M&T Bank (Getzville, NY)
    …A combined total of 6 years of higher education and relevant work experience in a call center or bank operations environment, inclusive of 1 years' work ... + Promote an environment that supports diversity and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of… more
    M&T Bank (01/03/25)
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  • Customer Asset Management Supervisor (Loss…

    M&T Bank (Getzville, NY)
    …+ A combined total of 5 years of higher education and/or relevant work experience in a call center or bank operations environment + At least 2 years' work ... + Promote an environment that supports diversity and reflects the M&T Bank brand + Maintain M&T internal control standards, including timely implementation of… more
    M&T Bank (12/11/24)
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  • Retail Customer Service Representative [Full-Time]

    BankFinancial (Orland Park, IL)
    …+ High school diploma or general education degree (GED) + At least two years of non- bank call center and/or branch banking experience OR at least two years ... of bank call center + Experience supporting online banking systems preferred Computer Skills + Microsoft Word and Excel, e-mail + Excellent typing skills… more
    BankFinancial (01/26/25)
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  • Support Representative

    TEKsystems (Rocklin, CA)
    Center , Sales, Teller, hospitality, fast paced, high volume, banking, credit union, bank call center , mortgage lending Top Skills Details Customer ... Service, Banking, Call Center , Sales, Teller, hospitality, fast paced, high volume Additional Skills & Qualifications - Minimum 1 year of previous experience in… more
    TEKsystems (02/01/25)
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  • Assistant Manager- Call Center

    Bank OZK (Ozark, AR)
    Job Purpose & Scope The Call Center Assistant Manager is responsible for providing guidance to and oversight of call center support staff and the Team ... procedure and all calls are handled effectively. Supports the Call Center Manager in fostering a high-performance...in the performance of essential job functions. + Follows Bank policy, procedures, and guidelines. + Performs all other… more
    Bank OZK (01/22/25)
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  • Call Center Banker - Specialist-1st…

    Bank of America (Belfast, ME)
    Call Center Banker - Specialist-1st Shift- Belfast, ME Belfast, Maine **Job Description:** At Bank of America, we are guided by a common purpose to help make ... benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of...in the banking/financial industry + Experience working in a call center + Experience in telephone sales​… more
    Bank of America (11/26/24)
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  • Call Center Specialist I (FT)

    Canandaigua National Bank & Trust (Pittsford, NY)
    Call Center Specialist Canandaigua National Bank & Trust Location: Pittsford, NY What does a Call Center Specialist do at CNB? At CNB, our ... is the quality and commitment of our employees. The Call Center Specialist at CNB is responsible...diploma or equivalent with an emphasis in business curriculum; bank customer service representative training. + A minimum of… more
    Canandaigua National Bank & Trust (01/28/25)
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  • Private Bank Relationship Manager

    NBT Bank (Syracuse, NY)
    The Private Bank Relationship Managers acts as the primary advisor and oversees the relationship for the bank 's high net worth private banking clients. Optimizes ... sponsorship of an employment Visa at this time. NBT Bank offers a stimulating work environment that recognizes talent...assistance with the Careers website or submission process, please call ### or contact us via email at ###@nbtbank.com.… more
    NBT Bank (01/14/25)
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  • Quality Assurance Specialist- Call

    Bank OZK (Little Rock, AR)
    …and improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs quality related coaching and ... feedback discussions with call center staff. + Delivers feedback and/or...+ Participates in projects as assigned. + Represents the Bank to the customer in a courteous, professional manner,… more
    Bank OZK (01/18/25)
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  • Call Center Specialist (Customer…

    Bank OZK (Little Rock, AR)
    …typing skills, required. + Minimum of one (1) year of experience in a call center , retail, or other high-touch customer service position preferred. + Prior ... Responsible for interacting with customers on behalf of the Bank and providing information about products and services, responding...on items not able to be resolved on initial call . + Meets personal and team target key performance… more
    Bank OZK (01/21/25)
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  • Customer Service Representative ( Call

    Oriental Bank (San Juan, PR)
    …about customer service? Join our Team, we have several Associate, Retail Channels ( Call Center ) opportunities to serve our customers while providing a ... Center (San Juan) Puerto Rico. The Associate, Retail Channels ( Call Center ), provides prompt, courteous, efficient, and best-in-class customer experience… more
    Oriental Bank (01/13/25)
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  • Premier Client Services Support Specialist (Hybrid…

    Zions Bancorporation (Scottsdale, AZ)
    Call Center with an emphasis on providing excellent customer service to the bank 's clients via a call center environment as well as the Premier and ... At National Bank of Arizona, we're a community of professionals...Private Banking groups. Essential Functions: + Work within a call center environment, answering calls from clients,… more
    Zions Bancorporation (01/19/25)
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  • Bilingual Loan Servicing Collections Call

    Regions Bank (Hattiesburg, MS)
    …at a higher level depending on the candidate's qualifications and relevant experience._ Call center and/or collections experience preferred. **_MUST be fluent in ... Spanish and English._** **Schedule of the role is as follows:** **Training:** Monday - Friday, 7:30am - 4:30pm (3 months) **Post Training:** Monday - Friday, 9:00 am to 6:00 pm (CST) or 8:00 am to 5:00 pm (CST) Rotating Late shift (11:00 to 8:00 pm) Saturdays… more
    Regions Bank (01/28/25)
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  • Operations Control Analyst - KYC Contact…

    Bank of America (Phoenix, AZ)
    …high customer service excellence utilizingrelationship-buildingand problem-resolution skills in a call center environment. + Exceeds monthly efficiency ... Bilingual - Spanish Required Phoenix, Arizona **Job Description:** At Bank of America, we are guided by a common...+ Minimum of 1 year customer service experience in call center environment or equivalent experience; experience… more
    Bank of America (01/11/25)
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  • Data Center Operations

    Bank of America (Dallas, TX)
    Data Center Operations Dallas, Texas **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the ... offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and… more
    Bank of America (12/31/24)
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  • Operations Control Mgr - KYC Contact Center

    Bank of America (Phoenix, AZ)
    …reporting and analytics and the ability to leverage scorecards to motivate overall Call Center performance. **Required Skills** : + Bilingual Spanish required + ... Operations Control Mgr - KYC Contact Center Team Manager -Bilingual Spanish Required Phoenix, Arizona...Manager -Bilingual Spanish Required Phoenix, Arizona **Job Description:** At Bank of America, we are guided by a common… more
    Bank of America (01/14/25)
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