- Bank OZK (Alpharetta, GA)
- …quality monitoring programs in our Bank 's call center locations to ensure our customer service aligns with the highest industry standards. Leads a team of ... leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to...insights to both leadership and agents, aiming to boost customer satisfaction and ensure compliance with Bank … more
- Dickinson Financial Corporation (Leavenworth, KS)
- …care, online banking, and client relations) to address Universal Teller Center customer service issues and escalations. + The agent must be able to work a ... delivering of exceptional customer service during each customer interaction. Equal Opportunity Employer/Disabled/Veterans Academy Bank and Armed Forces… more
- Principal Financial Group (Des Moines, IA)
- …and income products and services, including 401(k), annuities, pension plans, PCS, Bank and PRT. You will work across business, product, and technology teams ... by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years. As… more
- Deluxe (Plano, TX)
- …Our technology is paired with the latest in payment security and backed by superior customer service . We help business pay, get paid, optimize, and grow. Follow ... Do you take pride in delivering a "white glove" customer experience? ABOUT US: Deluxe Merchant Services+ is an...methods, simplifies PCI compliance and deposits money in your bank account while delivering smooth checkout experience. We provide… more
- Deluxe (GA)
- …Our technology is paired with the latest in payment security and backed by superior customer service . We help business pay, get paid, optimize, and grow. Follow ... Do you take pride in delivering a "white glove" customer experience? ABOUT US: Deluxe Merchant Services+ is an...methods, simplifies PCI compliance and deposits money in your bank account while delivering smooth checkout experience. We provide… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact… more
- Columbia Bank (Irvine, CA)
- Customer Care Agent Retail Banking Group...+ Bachelor's Degree. Preferred + Less than 2 yearsof bank customer service experience, good ... better. **About the Role:** Provides outstanding customer service to individuals contacting the Bank , by...customer service to individuals contacting the Bank , by phone,chator online, by resolving issues, providing information,… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …work well independently + Excellent interpersonal and communication skills Dividend - Call Center Customer Service Agent At Fifth Third, we understand the ... of professionalism and the ability to provide world class customer service when speaking with customers. Responsible...and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank 's… more
- Columbia Bank (Irvine, CA)
- Customer Care Agent Retail Banking Group...GED, Vocational Training, or equivalent. + 1-3 years of bank customer service experience, and ... products and services to existing customers and cross-sells other bank services such as Visa Credit Cards. + May...ability to sell banking products and services. + Excellent customer service skills and ability to work… more
- First Horizon Bank (Knoxville, TN)
- …with the customer until final resolution is determined + Raises awareness of customer issues that may exceed service level + Update submitters / regulators ... we are on a mission to deliver a seamless customer experience. We are passionate about doing things right...**Job Qualifications:** + 2 to 3 years' experience in bank product service /operations. + BA, BS degree… more
- Mass Markets (Savannah, GA)
- …POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to ... of a globally expanding, industry-leading organization. We are actively seeking experienced Customer Service Representatives to support both inbound and outbound… more
- Mass Markets (Las Cruces, NM)
- …POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to ... to the success of a globally expanding, industry-leading organization. We're hiring Customer Service Representatives to support both inbound and outbound … more
- Tompkins Community Bank (Batavia, NY)
- … demand Qualifications + A minimum of one (1) year banking or related customer service experience + Proficient reading, writing, grammar and mathematics skills; ... calls in a care center with the goal of customer satisfaction, and customer retention. Takes care...managing inbound calls in a timely manner in a multi- bank environment + Receive and process telephone service… more
- US Bank (St. Paul, MN)
- …processing **_Preferred Skills/Experience_** + Demonstrated clerical, key entry, and customer service /relation skills + Well-developed ability to identify ... **Job Description** **Inspire, excel and grow with us** US Bank is hiring a **_Paying and Transfer Agent...Conduct in-depth research on historical escheatment cases to resolve customer and state inquiries. + Utilize multiple sources, including… more
- NBT Bank (Utica, NY)
- …+ High School Diploma or GED required + Associates Degree preferred + Customer service experience preferred Skills and Abilities: + Strong Communication skills, ... Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible for researching, troubleshooting, and...information needed to resolve customer inquiries. Provide customer with account, product or service information.… more
- M&T Bank (Buffalo, NY)
- …math skills + Excellent reading skills + Superior communication skills + Superior customer service Skills + Ability to multi-task and re-prioritize as needed, ... and participating banks. **Primary Responsibilities:** + Review work received from customer , lead bank or business line. Use independent judgement to outline and… more
- M&T Bank (Buffalo, NY)
- …for strategic direction, innovation, efficient management of expenses, customer service and experience, and risk mitigation. Support bank activities by ... to provide the support to our internal partners and bank customers. You'll partner with the team to provide...new technology systems within the division to support the customer experience. + Develop and produce departmental reports and… more
- Liberty Bank (Middletown, CT)
- …workforce management, scheduling, or a related role in a call center or customer service environment. + Strong knowledge of call center operations, performance ... departments, ensuring optimal coverage, efficient use of resources, and adherence to service level goals. Additionally, this role will involve managing call center… more
- TD Bank (Mount Laurel, NJ)
- …of Business:** Technology Solutions **Job Description:** Solution Architect to support customer channels architecture, specifically the US Customer Platform. ... and data driven design. * Familiarity with Azure & GCP AI/ML services, LLM, Agent /Agentic architecture, Azure AI Services, Azure AI Foundry, GCP Vertex AI, GCP … more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …Handles Commercial customer interactions (email, telephone, etc.), providing outstanding customer service . Is knowledgeable in a limited number of Commercial ... and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank 's...or equivalent. + Minimum two (2) years of previous customer service or commercial experience preferred. +… more
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