• Customer Support Specialist - BankCard…

    Commerce Bank (Kansas City, MO)
    …this sounds interesting to you, keep reading and let's talk. About This Job This Commerce Bank Fraud Team is an integral part of our ongoing efforts to prevent ... with Visa, MasterCard, and federal regulations + Provide excellent customer service to both internal and external...for some roles. This compensation range is for the Customer Support Specialist - BankCard Fraud job… more
    Commerce Bank (01/01/25)
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  • Wealth Management Fraud & Claims - Sr.…

    Bank of America (Pennington, NJ)
    …+ Experience in a call center or a financial/banking center + Customer service experience + Has 1-2 years of fraud servicing or call center experience. ... & Claims - Sr. Fraud Analyst Pennington, New Jersey **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives… more
    Bank of America (01/24/25)
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  • BSA/ Fraud Team Leader

    Needham Bank (Wellesley, MA)
    …to include high risk customer types such as marijuana businesses and money service businesses. + The BSA/ Fraud Team Leader will conduct QC reviews of alerts, ... monitoring through the use of various reports and the Bank 's AML/ Fraud monitoring software. + Analyze and...and changing priorities. + Ability to adhere to Needham Bank 's Core Values (Focus on Customer Relationship,… more
    Needham Bank (11/07/24)
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  • Senior Business Program Lead - Fraud

    TD Bank (Portland, ME)
    …you more specific details for this role. **Line of Business:** Sales & Customer Distribution Support **Job Description:** _The Senior Business Program Lead - ... Fraud Business Management role leads and acts as business...performance, industry trends, and AML with 1st line Consumer Bank Product and Distribution teams_ **Depth & Scope:** +… more
    TD Bank (01/21/25)
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  • FedNow Data Specialist, Fraud Prevention

    Federal Reserve Bank (Boston, MA)
    …products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career ... **Company** Federal Reserve Bank of Boston Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine(R)… more
    Federal Reserve Bank (12/25/24)
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  • Director of Fraud Risk Strategy

    First Horizon Bank (Charlotte, NC)
    …quickly and then adjust the rules thus ensuring a positive customer experience and minimal fraud losses for the bank . This role must have a clear end to end ... Memphis, TN; Birmingham, AL **Position Overview:** At First Horizon Bank Operations, we are on a mission to deliver...new payment product offerings or changes that may affect fraud losses/ customer experience. * Sets key performance… more
    First Horizon Bank (11/15/24)
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  • Sr Claims Analyst (Debit Fraud Claims)

    Bank of America (Phoenix, AZ)
    …Skills: "Must" have these skills to be minimally qualified.** + Experience in a Customer Service or Client Facing Environment + Must display excellent ... Sr Claims Analyst (Debit Fraud Claims) Phoenix, Arizona **Job Description:** **Class Start...Monday - Friday (8:00 AM to 5:00 PM)** At Bank of America, we are guided by a common...customer service skills with the ability to… more
    Bank of America (01/23/25)
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  • Fraud Investigator I FP

    Woodforest National Bank (The Woodlands, TX)
    …professionalism while interacting with customers and internal team members. . Customer service orientation with developed analytical and problem-solving skills. ... diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the...our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove… more
    Woodforest National Bank (01/22/25)
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  • Senior Fraud Analyst II - Fraud

    Bank of America (Tampa, FL)
    Senior Fraud Analyst II - Fraud Detection -...of risk and makes decisions which directly affect the customer experience and risk to the bank + ... Digital Tampa, Florida **Job Description:** At Bank of America, we are guided by a common...complex products for the prevention and detection of possible fraud . Key responsibilities include researching and analyzing of account… more
    Bank of America (01/23/25)
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  • Sr. Fraud Analyst - Fraud Detection,…

    Bank of America (Phoenix, AZ)
    Sr. Fraud Analyst - Fraud Detection, Account Takeover...of risk and makes decisions which directly affect the customer experience and risk to the bank + ... Phoenix, Arizona **Job Description:** At Bank of America, we are guided by a common...complex products for the prevention and detection of possible fraud . Key responsibilities include researching and analyzing of account… more
    Bank of America (01/22/25)
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  • Senior Fraud /AML Investigator

    NBT Bank (Lakeville, CT)
    Pay Range: $27.48 - $36.65 The Senior Fraud /AML Investigator will work fraud and money laundering cases as assigned by the BSA Officer and Security Officer as ... as cases arising from independent reviews of transaction and fraud monitoring reports. Education and Experience: + 3 years...or Criminal Justice or equivalent experience + Knowledge of Bank Secrecy Act requirements Skills and Abilities: + Team… more
    NBT Bank (01/14/25)
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  • Fraud Client Svcs Rep - Fraud

    Bank of America (Tampa, FL)
    …+ Conflict Management + Customer and Client Focus + Decision Making + Fraud Management + Oral Communications + Active Listening + Attention to Detail + Data ... Fraud Client Svcs Rep - Fraud ...with computers and current technology + 1+ years of customer /client service experience, including experience handling difficult… more
    Bank of America (01/15/25)
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  • Card Fraud /Servicing Lead

    City National Bank (Newark, DE)
    …be able to trouble shoot and resolve client concerns * Effective interpersonal, customer service and communication skills to interact effectively with all levels ... *CARD FRAUD /SERVICING LEAD- Wires Team* *Hybrid Schedule- 3 Days in office & 2...of bank personnel and clients. * Must possess desire to assist clients with a… more
    City National Bank (11/24/24)
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  • Fraud Servicing Credit Card (Bilingual…

    Bank of America (Fort Worth, TX)
    …+ Conflict Management + Customer and Client Focus + Decision Making + Fraud Management + Oral Communications + Active Listening + Attention to Detail + Data ... Fraud Servicing Credit Card (Bilingual Spanish) - 2nd...- 2nd shift Fort Worth, Texas **Job Description:** At Bank of America, we are guided by a common… more
    Bank of America (01/03/25)
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  • ID Theft Fraud Strategist

    UMB Bank (Kansas City, MO)
    … Strategy and Analytics and will be responsible for the control and management of ID theft fraud risk within the bank 's fraud program. The ID Theft Fraud ... IDs and customer impersonations. + Must stay current with UMB's fraud policies and procedures. Furnishes and delivers professional presentations and fraud more
    UMB Bank (01/14/25)
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  • Fraud Operations Lead

    Eastern Bank (Lynn, MA)
    As the Fraud Operations Lead in Fraud Ops & Analytics, you are a key member of the Operations division responsible for; tracking task and alerts timely ... and team member training. Assist in projects, reporting, and in ensuring fraud strategy and policy are reflected in team. **Core Requirements** **:** Transactional… more
    Eastern Bank (01/06/25)
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  • Specialist, Fraud & Disputes Contact Center

    First National Bank of Omaha (SD)
    …themselves against fraud and dispute transactions as well as provide excellent customer service . We are looking for someone who will share our excitement ... of the Job:** At FNBO, we believe that a bank should be a force for good in the...Office suite of products + 12 months of direct customer service experience **Desired** **:** + Call… more
    First National Bank of Omaha (01/23/25)
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  • Supervisor, Customer Support (BankCard…

    Commerce Bank (Kansas City, MO)
    …and demands simultaneously + Strong analytical and organizational skills + Excellent customer service skills and ability to research answers and solutions ... And after more than 155 years, we know Commerce Bank is only at its best when our people...support and serve as point of contact for the Customer Advocacy Program through research and resolution of … more
    Commerce Bank (12/08/24)
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  • Specialist - Debit Card Fraud Services I

    Woodforest National Bank (The Woodlands, TX)
    …Card Fraud Services I - is responsible for providing administrative and customer service support in the minimization, prevention, and mitigation of bank ... diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the...in related systems and tracks card orders. . Provides customer service support to branch personnel, customers,… more
    Woodforest National Bank (12/27/24)
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  • Fraud Support Associate I (Hybrid)

    M&T Bank (Bridgeport, CT)
    …of work scheduling. **Education and Experience Preferred:** + Minimum of 1 year of customer service related fraud experience. + Experience working with ... of the Bank by providing an outstanding service experience for inbound and outbound customer ...required regarding investigations or disputes. We work to mitigate fraud loss and assist our client base through critical… more
    M&T Bank (01/03/25)
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