- TD Bank (Mount Laurel, NJ)
- …modeling tools ** Customer Accountabilities:** + Understands and supports the Banks Customer Service Strategy + Considers the impact of advice and decisions ... is a centralized Model Risk Management function within the Bank .** It has seen fast growth in the past...employees and stakeholders + Provides the highest level of Customer service when dealing with internal partners,… more
- Umpqua Bank (Tigard, OR)
- … event on a bank account, ensuring a high level of customer service via phone, email, and all other communication channels. Assistcustomersthrough the ... Customer Fraud Resolution Specialist Corporate Risk...accounts, lending loan processing ordocumentation and customer service . Required + Demonstrated knowledge of bank … more
- Bank of America (Pennington, NJ)
- …+ Experience in a call center or a financial/banking center + Customer service experience + Has 1-2 years of fraud servicing or call center experience. ... & Claims - Sr. Fraud Analyst Pennington, New Jersey **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives… more
- Cambridge Savings Bank (Waltham, MA)
- POSITION: Senior Fraud Investigator Summary: At Cambridge Savings Bank , our purpose is to have a positive impact on our customers, employees, and community's ... focuses on the identification, prevention, analysis, and reporting of fraud events across the Bank . Additionally, this...team has responsibility to enhance internal (CSB) and external ( customer ) education on fraud risks and mitigation… more
- Hills Bank (Hills, IA)
- …Make outbound calls to verify transaction activity with account holders. + Provide superior customer service by being a resource for both internal and external ... loss in the best interest of customers and the bank . ACCOUNTABILITIES: Fraud Support + Fraud...a two-year college or technical school or two years customer service and banking experience, or the… more
- M&T Bank (Amherst, NY)
- …account activity in near real-time environment to take action to minimize Bank fraud losses. **Primary Responsibilities:** + Review transaction data from ... in progress. + Remain current on counterfeit and other fraud trends impacting the Bank 's portfolios. Recommend...a financial crime or law enforcement related field + Customer service experience in a specialist or… more
- Federal Reserve Bank (Boston, MA)
- …products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career ... **Company** Federal Reserve Bank of Boston Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine(R)… more
- City National Bank (Los Angeles, CA)
- …and maintaining relationships with internal and external CNB customers and providing exemplary customer service . Adherence to Bank and regulatory policies. ... ** FRAUD TEAM SUPPORT ANALYST** **Hybrid Schedule 3 days...to work in a high-productive, deadline-oriented environment. + Excellent customer service skills with the ability to… more
- US Bank (Charlotte, NC)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... At US Bank , we're on a journey to do our...with internal teammates for fast turnaround of implementation of fraud rules to provide the best customer … more
- Eastern Bank (Lynn, MA)
- …should possess strong communication and organization skills as well as strong customer service skills and knowledge of general banking principles. Attention ... effective BCM, Compliance, Vendor and Risk programs and assessments within unit. Service as Primary Fraud Operations Operational Impact Team member Operations:… more
- NBT Bank (Norwich, NY)
- …Range: $24.37 - $32.54 Responsible for the entireprocess related to moderately complex external fraud casesin the area of check fraud , identity theft, online ... fraud , elder fraud and cyber fraud . With a solid understanding of various regulations, products and operations is able to effectively research and analyze… more
- Bank of America (Phoenix, AZ)
- …proficiency with computers and current technology + Has 1+ years of customer /client service experience, including experience handling difficult client situation ... + 1+ years of experience working in a client service capacity **Skills:** + Conflict Management + Customer...Customer and Client Focus + Decision Making + Fraud Management + Oral Communications + Active Listening +… more
- US Bank (Charlotte, NC)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... responsible for reviewing risk-based alerts which have triggered based on the Bank 's internal monitoring scenarios and branch referrals. Customer transactional… more
- Bank of America (Newark, DE)
- Sr Fraud Analyst II ( Fraud Detection - Digital)...of risk and makes decisions which directly affect the customer experience and risk to the bank + ... Monday - Thursday (1:30 PM to 10:00 PM)** At Bank of America, we are guided by a common...complex products for the prevention and detection of possible fraud . Key responsibilities include researching and analyzing of account… more
- City National Bank (Newark, DE)
- …be able to trouble shoot and resolve client concerns + Effective interpersonal, customer service and communication skills to interact effectively with all levels ... **CARD FRAUD /SERVICING LEAD** **Hybrid Schedule 3 days in office- 2 days remote**...of bank personnel and clients. + Must possess desire to assist clients with… more
- City National Bank (Newark, DE)
- … Specialist team to successfully deliver a premier client experience through exceptional customer service and optimal efficiency. + Generate, review and follow ... review functions in the department to ensure that all Fraud specialists are providing high quality service ...of experience in a Client Contact Center environment and/or customer service operations, with an emphasis in… more
- Woodforest National Bank (The Woodlands, TX)
- …Card Fraud Services I - is responsible for providing administrative and customer service support in the minimization, prevention, and mitigation of bank ... diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the...in related systems and tracks card orders. . Provides customer service support to branch personnel, customers,… more
- M&T Bank (Amherst, NY)
- …of work scheduling. **Education and Experience Preferred:** + Minimum of 1 year of customer service related fraud experience. + Experience working with ... of the Bank by providing an outstanding service experience for inbound and outbound customer ...required regarding investigations or disputes. We work to mitigate fraud loss and assist our client base through critical… more
- Capital One (Mclean, VA)
- Center 2 (19050), United States of America, McLean, Virginia Sr. Business Manager - Bank Fraud Defense **Summary:** As a Senior Business Manager at Capital One, ... responsibility, promotes continuous learning, and rewards innovation. The Retail Bank Customer Protection Team is responsible for...meet the needs of digital customers, balancing management of fraud losses while creating a great customer … more
- Commerce Bank (Kansas City, MO)
- …and demands simultaneously + Strong analytical and organizational skills + Excellent customer service skills and ability to research answers and solutions ... And after more than 155 years, we know Commerce Bank is only at its best when our people...support and serve as point of contact for the Customer Advocacy Program through research and resolution of … more
Related Job Searches:
Bank,
Bank Fraud,
Customer,
Customer Service,
Fraud,
Fraud Customer Service,
Service