- General Dynamics Information Technology (Fairfax, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Software Engineering **Skills:** Application Processing, BMC Helix, BMC Remedy , BMC Remedy ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** BMC Remedy /Helix Developer** at GDIT. Shape what's next for… more
- Xcelerate Solutions (Fort Belvoir, VA)
- …processes and workflows for government agencies. + Experience with an existing CMDB tool: BMC Remedy , Service Now, IT Discovery & Dependency Map, System Center ... Center Configuration Manager (SCCM) + Experience with use and operation of BMC Remedy or Service Now change request and workflow automation. + Experience… more
- NuAxis Innovations (Washington, DC)
- …federal government as part of project documentation and deliverables management. **Proficiencies:** BMC Remedy ticketing system. MS Office suite, specifically MS ... all forms are properly completed, catalogued, and scanned/entered into Remedy as appropriate. + Create and update Remedy... Remedy as appropriate. + Create and update Remedy tickets as part of the Enterprise Service Desk… more
- General Dynamics Information Technology (Bossier City, LA)
- …role via the following:_ + Develop and manage integrations between ServiceNow and BMC Remedy , often involving ticket creation, data synchronization, and CMDB ... and customizing ServiceNow applications and modules, especially ITSM + Familiarity with BMC Remedy and/or Helix development and administration, including its… more
- Watershed Security (Dahlgren, VA)
- …in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC 's Remedy or ServiceNow. This position is required to be designated as IAT III ... travel up to 10% + Experience with help desk tools such as BMC 's Remedy or ServiceNow. + Excellent communication and interpersonal skills *Contingent upon award*… more
- Watershed Security (Dahlgren, VA)
- …in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC 's Remedy and ServiceNow. This position is required to be designated as IAT II ... on-site in Dahlgren, VA + Ability to travel up to 10% + BMC 's Remedy or ServiceNow + Excellent communication and interpersonal skills *Contingent upon award* PAY… more
- TekSynap (Dahlgren, VA)
- …network-related issues. + Manage and prioritize tickets using help desk tools such as BMC Remedy or ServiceNow, ensuring service levels and response times are ... Federal, or DoD Help Desk Support using a help desk tool such as BMC 's Remedy or ServiceNow. + Must meet DoD IAT Level III + Clearance Level: **Secret**… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …timelines, supports change activities, and records incidents in to the ITSM platform BMC Remedy . * Create, update and maintain Standard Operating Procedures, ... Manager * 3 years of experience using incident management tools such as BMC Remedy * 3 years of operational experience within a large-scale, complex Manager of… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- …**Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** BMC Remedy Ticketing System,Help Desk Support,IT Help Desk ... and office automation software via telephone, as appropriate. + Experience with Remedy /Help Desk Management Systems. + Progressive experience in the management of a… more
- Leidos (Washington, DC)
- …successfully in a team environment. **Preferred Qualifications** + Strong working knowledge of BMC Remedy modules, especially Asset Management. + Has a CAMP or ... and deploy IT equipment while tracking the lifecycle via a CMDB such as Remedy . + Responsible for tracking and reporting on all accountable IT assets. There are… more
- Trace Systems Inc (Portsmouth, VA)
- …to resolve technical issues. + Operating and managing ticketing systems (eg, ServiceNow, BMC Remedy , Jira) for incident tracking, resolution, and escalation. + ... resets, and user data updates through government provided tools. (eg, UTAM and Remedy ) + Manage permissions, file shares, and account deactivation as part of… more
- Cognizant (Sacramento, CA)
- …development. + Proficiency in SQL and database management. + Familiarity with ticketing tools: BMC Remedy , ServiceNow, JIRA. + Domain Knowledge (Good to Have): + ... Pharmaceutical / Life Sciences domain experience. + Knowledge of 21 CFR Part 11, GMP, and ITIL processes. + Understanding of validated pharma manufacturing environments. Must Have: + Proven experience in troubleshooting and supporting Werum PAS-X issues. + .… more
- Fiserv (Stafford, TX)
- …+ 4+ years of experience in ticketing and workflow automation tools (Jira Service Desk, BMC Remedy ). + 4+ years of experience with reporting and BI tools (Power ... BI, Tableau) and Microsoft Office 365. + 4+ years of equivalent combination of educational background, related experience, and/or military experience. **Experience that would be great to have:** + Experience in the medical billing services industry. + HDI… more
- Bank of America (Charlotte, NC)
- …using agile methods + Experience with agile story writing + JIRA experience + BMC Remedy experience **Skills:** + Innovative Thinking + Production Support + ... Result Orientation + Risk Management + Solution Design + Adaptability + Analytical Thinking + Collaboration + Influence + Solution Delivery Process + Architecture + Automation + DevOps Practices + Project Management + Stakeholder Management **Shift:** 1st… more
- Charles Schwab (Southlake, TX)
- …+ Experience working with and sourcing data from Corporate Systems like Workday, BMC Remedy Helix, Jira, Rally, etc. + Ability to analyze, propose ... and implement solutions for all issues or problems within area of responsibility. + Good verbal and written communication skills required for composing and delivering technical documentation to various levels of technical management. + Proficient at achieving… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …skills and qualifications:** **1. Familiarity with Service Now** **2. Familiarity with BMC Remedy ** **Position Details:** + Pay Rate / Range: $22-$33.00 ... _The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position's responsibilities; the candidate's experience, education, and skills; location; travel required; and… more
- System One (Washington, DC)
- …tools. Preferred skills and qualifications : 1. Familiarity with Service Now 2. Familiarity with BMC Remedy Note: Candidate must be a US citizen or green card ... holder who has resided in the US for at least 3 years and the ability to obtain a public trust Ref: #850-Rockville (ALTA IT) System One, and its subsidiaries including Joule, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering… more
- Insight Global (VA)
- …of the process for efficiency. - Experience with IT Service Management tools (eg, ServiceNow, BMC Remedy ). - Experience in a large enterprise environment or in a ... regulated industry. - Preferred degree in information technology, Computer Science, or related field. Ability and experience of working in a global environment more
- RELX INC (Alpharetta, GA)
- …reduce operational overhead Requirements + Experience with ITSM tools (eg, ServiceNow, BMC Remedy , etc.). + Expertise in incident management processes, problem ... management, root cause analysis, and post-incident reviews. + Proficient in systems administration, server architecture, and cloud environments (AWS, Azure, GCP). + Hands-on experience with monitoring tools (eg, Nagios, Prometheus, New Relic) and alerting… more
- Capgemini (Detroit, MI)
- …or business analysis. * Familiarity with other service management platforms (eg, BMC Remedy , Kinetic Data). * Experience with Service Request Management, ... Service Catalog, and non-core ServiceNow modules (eg, Service Portfolio, HRSD, Security Ops). * Exposure to Service Asset & Configuration Management (SACM) and Organizational Change Management (OCM). **Key Responsibilities:** * Own the end-to-end solution… more
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