- General Dynamics Information Technology (Fairfax, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Software Engineering **Skills:** Application Processing, BMC Helix, BMC Remedy , BMC ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** BMC Remedy /Helix Developer** at GDIT. Shape what's next for… more
- NuAxis Innovations (Washington, DC)
- …federal government as part of project documentation and deliverables management. **Proficiencies:** BMC Remedy ticketing system. MS Office suite, specifically MS ... of forms, and ensure all forms are properly completed, catalogued, and scanned/entered into Remedy as appropriate. + Create and update Remedy tickets as part of… more
- General Dynamics Information Technology (Bossier City, LA)
- …Skills:** + Experience in developing and customizing ServiceNow applications and modules, especially ITSM + Familiarity with BMC Remedy and/or Helix ... role via the following:_ + Develop and manage integrations between ServiceNow and BMC Remedy , often involving ticket creation, data synchronization, and CMDB… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …* Compiles incident timelines, supports change activities, and records incidents in to the ITSM platform BMC Remedy . * Create, update and maintain Standard ... Operations Manager * 3 years of experience using incident management tools such as BMC Remedy * 3 years of operational experience within a large-scale, complex… more
- TekSynap (Dahlgren, VA)
- …network-related issues. + Manage and prioritize tickets using help desk tools such as BMC Remedy or ServiceNow, ensuring service levels and response times are ... provide corrective action recommendations. + Support IT Service Management ( ITSM ) processes, includingincident,problem, and change management. + Maintain and...Desk Support using a help desk tool such as BMC 's Remedy or ServiceNow. + Must meet… more
- Three Saints Bay (Washington, DC)
- …(DPAS) as well as the application for Information Technology Service Management ( ITSM ) ( BMC Remedy ). + Perform independent verification of the Asset ... resolve discrepancies. + Track all IT asset transactions in the software application for ITSM and DPAS throughout the assets' life cycle. + Maintain warehouse… more
- Insight Global (Atlanta, GA)
- …leadership role. * Strong knowledge of ITSM tools (eg, ServiceNow, Zendesk, BMC Remedy , Dynamics) * Familiarity with O365 and MAC troubleshooting * Excellent ... and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ###@insightglobal.com.To learn… more