- General Dynamics Information Technology (Fairfax, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Software Engineering **Skills:** Application Processing, BMC Helix, BMC Remedy , BMC ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** BMC Remedy /Helix Developer** at GDIT. Shape what's next for… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …* Compiles incident timelines, supports change activities, and records incidents in to the ITSM platform BMC Remedy . * Create, update and maintain Standard ... Operations Manager * 3 years of experience using incident management tools such as BMC Remedy * 3 years of operational experience within a large-scale, complex… more
- TekSynap (Dahlgren, VA)
- …network-related issues. + Manage and prioritize tickets using help desk tools such as BMC Remedy or ServiceNow, ensuring service levels and response times are ... provide corrective action recommendations. + Support IT Service Management ( ITSM ) processes, includingincident,problem, and change management. + Maintain and...Desk Support using a help desk tool such as BMC 's Remedy or ServiceNow. + Must meet… more
- Leidos (Camp Springs, MD)
- …+ Familiarity with the Headquarters Air Force staff organization. + Exposure to BMC Remedy and its Digital Workplace Catalog. + Continuous Process Improvement ... ITSM service request templates in collaboration with the Remedy / ServiceNow team. + Engage customers to ensure...provide payment-related information during any part of the employment application process (ie, ask you for money), nor will… more
- Three Saints Bay (Washington, DC)
- …(DPAS) as well as the application for Information Technology Service Management ( ITSM ) ( BMC Remedy ). + Perform independent verification of the Asset ... resolve discrepancies. + Track all IT asset transactions in the software application for ITSM and DPAS throughout the assets' life cycle. + Maintain warehouse… more