- Insight Global (Boston, MA)
- Job Description An international law firm spanning across the US/Europe/Asia is looking for a Service Desk Analysts to join their 365, 24x7 Level 1 Service ... own Desktop techs as well as a Tier 2 Service Desk team to escalate as needed..../ Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk - Demonstrated support… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP ... Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System,Help Desk Support,IT Help… more
- Insight Global (Tulsa, OK)
- Job Description Insight Global is searching for a Service Desk Analyst to join a fully remote helpdesk team for a federal contracting company. This team consists ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- Leidos (Washington, DC)
- …In this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of ... of Leidos has a career opportunity for a **Help Desk Support Specialist** to be part of a dynamic...incident resolution and status in incident database tools (ie BMC Remedy/Microsoft Service Manager). + Install system… more
- CUNY (New York, NY)
- …and maintains the University's network, the enterprise Data Center, and the CUNY Service Desk , and manages the processes of safeguarding the University's IT ... policies and technical standards. This job is in CUNY's Classified Civil Service . The full specification is available on our web site at… more
- M&T Bank (Buffalo, NY)
- …values, enabling staff and partners. **Primary Responsibilities:** + Respond to and resolve Service Desk escalations based on outcome of previous incidents. + ... Broadcom Automic job scheduler or similar product such as Broadcom Autosys, BMC Control-M, Forta JAMS, Redwood ActiveBatch. Helpful experience in the following… more
- Boston Health Care for the Homeless Program (Boston, MA)
- …creating outgoing patient messages as needed. + Providing support as needed to the front desk staff in the BMC Clinic + Provide support to Referral Coordinator ... telephone system in a prompt, polite, and professional manner providing high quality customer service to all. You will resolve issues in a single call, but you will… more