- Insight Global (Sacramento, CA)
- …collaboration. Creates and documents all support calls from the end-user community into the service desk tool BMC Remedyforce. Logs and tracks Incidents and ... more
- SAIC (Colorado Springs, CO)
- …include: Ivanti Neurons for Discovery, ServiceNow CMDB, ManageEngine, ServiceDesk Plus, Device 42, BMC Helix or SolarWinds Service Desk , etc.). Additional ... more
- V2X (Springfield, VA)
- …Management (ITSM) software suites such as BMC Remedy, ServiceNow, or HP Service Manager, for performing Service Desk related duties and responsibilities. ... more
- General Dynamics Information Technology (China Lake, CA)
- …**Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System,Help Desk Support,IT Service Desk **Certifications:** Security+ CE - CompTIA ... more
- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... more
- Leidos (Arlington, VA)
- …The National Security Sector of Leidos has an upcoming career opportunity for a ** Service Desk Technician** to be part of a dynamic team to support ... more
- ManpowerGroup (Farmington Hills, MI)
- …+ Achieve Freshworks certification within 1 year of start date. The Senior Analyst IT Service Desk is responsible for overseeing and improving the IT service ... more
- Insight Global (Secaucus, NJ)
- …and grammar. . Participate in team projects that enhance the quality or efficiency of Service Desk service . We are a company committed to creating diverse ... more
- Southern Company (Atlanta, GA)
- …services with the needs of the business, reducing call volume at the Service Desk , increasing self- service utilization and automation, and improving ... more
- Robert Half Technology (Wauwatosa, WI)
- …Monitor the performance of devices and systems, coordinating setup activities to prevent service disruptions. * Handle service desk requests, collaborating ... more
- Kyndryl (New York, NY)
- …engagement skills. + Excellent communication, presentation, and facilitation skills. * Service Desk ticketing, telephony, and resource allocation tools (eg, ... more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …Assist in developing, maintaining and updating IT documents for use by help desk personnel to expedite problem resolution + Provide Wireless Device support to ... more
- Boston Health Care for the Homeless Program (Boston, MA)
- …creating outgoing patient messages as needed. + Providing support as needed to the front desk staff in the BMC Clinic + Provide support to Referral Coordinator ... more
- Kyndryl (Rye Brook, NY)
- …+ VDI, Virtual Platform Engineering, DaaS, (Citrix, Omnissa, Microsoft, AWS) * Service Desk ticketing, telephony, and resource allocation tools (eg, ServiceNow, ... more
- M&T Bank (Buffalo, NY)
- …values, enabling staff and partners.** **Primary Responsibilities:** **Respond to and resolve Service Desk escalations based on outcome of previous incidents.** ... more