- Carle (Urbana, IL)
- Patient Access Rep ED 1 - BMC Pt Access + Department: Patient Access - BMC_10_36 + Entity: Bloomington-Normal Service Area + Job Category: Clerical/Admin + ... including co-pay collections. + Understands computer applications common to the desk areas. + Receives all incoming telephone calls. + Demonstrates customer… more
- V2X (Springfield, VA)
- …Management (ITSM) software suites such as BMC Remedy, ServiceNow, or HP Service Manager, for performing Service Desk related duties and responsibilities. ... integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our government customer… more
- Insight Global (Boston, MA)
- Job Description An international law firm spanning across the US/Europe/Asia is looking for Service Desk Analysts to join their fully remote 365, 24x7 Level 1 ... Service Desk for roughly 3000+ end users....Service Desk for roughly 3000+ end users. This role is.../ Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk - Demonstrated support… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP ... Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System,Help Desk Support,IT Help… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Required:** Yes **Job Description:** **General Dynamics IT** is seeking an **Enterprise Service Desk Lead** to support large-scale migration and operations on ... OCONUS locations. This position is located at **Ft. Belvoir, VA.** As the **Enterprise Service Desk Lead** , you coordinate delivery of the customer digital… more
- SAIC (Washington, DC)
- …+ Must be reliable and have independent transportation. Skills Preferred: + Familiarity with Service Now + Familiarity with BMC Remedy + Technical Writing + ... with a minimum of 3 years of experience providing desk side support, acting as mid-level engineer specializing in...and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system… more
- Insight Global (Tulsa, OK)
- Job Description Insight Global is searching for a Service Desk Analyst to join a fully remote helpdesk team for a federal contracting company. This team consists ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- Leidos (Washington, DC)
- …In this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of ... Leidos has a career opportunity for an upcoming **Help Desk Support Specialist** position. This position will be part...incident resolution and status in incident database tools (ie BMC Remedy/Microsoft Service Manager). + Install system… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... and Android operating systems. As a Tier III Help Desk Analyst, you will serve as primary technical resource...technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for… more
- Paccar Winch Inc. (Renton, WA)
- …as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF ... action for Mainframe Batch Processing using distributed scheduling tools, including BMC -Control-M, ISPF, JCLPLUS, FTP/SFTP, Aviva Emulators, JES2, MVS COMMANDS, etc.… more
- SAIC (Washington, DC)
- …required within six (6) months of employment. Skills Preferred: + Familiarity with Service Now. + Familiarity with BMC Remedy. + Technical Writing. + ... with a minimum of 3 years of experience providing desk side support, acting as mid-level engineer specializing in...and as part of a team. + Excellent customer service and communication skills. + Remote and Deskside experience… more
- Boston Health Care for the Homeless Program (Boston, MA)
- …creating outgoing patient messages as needed. + Providing support as needed to the front desk staff in the BMC Clinic + Provide support to Referral Coordinator ... telephone system in a prompt, polite, and professional manner providing high quality customer service to all. You will resolve issues in a single call, but you will… more
- M&T Bank (Buffalo, NY)
- …values, enabling staff and partners. **Primary Responsibilities:** + Respond to and resolve Service Desk escalations based on outcome of previous incidents. + ... Broadcom Automic job scheduler or similar product such as Broadcom Autosys, BMC Control-M, Forta JAMS, Redwood ActiveBatch. Helpful experience in the following… more