- Kelly Services (Hartford, CT)
- **Full Time Contract for a Senior Manager, BPO Process Management - Indirect Procurement.** **This is a Remote Opportunity. Working hours will be Eastern Standard ... organization seeks to leverage support for Indirect Global Procurement BPO (Business Process Outsourcing) Function with Business Process Management, Optimization… more
- Mass Markets (AL)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... talented professional to join our team as a Staffing Account Executive. In this role, you will be responsible...and services are identified, coordinate the transfer of the lead to appropriate sales team member CANDIDATE QUALIFICATIONS WONDER… more
- Conduent (Chico, TX)
- …a culture where individuality is noticed and valued every day. **Director of Account Management (Customer Experience Management - CXM)** **Are you a proven leader in ... satisfaction and fuel business success?** **About the Role:** As a Director of Account Management in **Customer Experience Management (CXM)** , you will be the… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CALL CENTER TEAM LEAD Looking to work for a fast growing company? Start your career here at MCI. If you are a highly motivated individual and ... the overall adherence to corporate policies and procedures Essential Duties + Lead a team of 15-25 entry-level front-line customer service agents responsible for… more
- NBC Universal (New York, NY)
- …activities as performed by both the on-shore and off-shore teams. + Pro-actively identify, lead the BPO India team and onshore team on overall service delivery ... ledger accounting, month end closing, fixed asset accounting, lease accounting, account reconciliations and various other processes. The role is responsible for… more
- Mass Markets (Iowa City, IA)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... duties in the analysis, preparation, and maintenance of financial records. You will lead other accounting personnel and report for Mass Markets programs and business… more
- Mass Markets (Wichita, KS)
- …Type:Full Time Location:Wichita, KS MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse ... trusted partner in the industry. We are seeking an experienced Sales Supervisor to lead and manage a team of sales representatives to achieve sales targets and… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... as a trusted partner in the industry. The Talent Acquisition Manager will lead the recruitment efforts across several locations. This role is responsible for… more
- Velocitii (Rochester, NY)
- …in service industy, preferably in BPO industry + Familiarity with standard BPO KPIs ie average attempt per lead , volume of calls/day, appointments/week, ... Specialist About the Organization Velocitii is a local Western New York BPO Company, which stands for Business Processing Outsourcing. We partner with brands… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... needed + Accurately document and process customer claims in appropriate systems + Lead fact-finding discussions to determine the best options for the customer +… more
- Mass Markets (Wichita, KS)
- …Type:Full Time Location:Wichita, KS MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse ... test. POSITION RESPONSIBILITIES Key Tasks and Responsibilities: + Supervise and lead a team of customer service representatives. + Provide coaching, training,… more
- Mass Markets (Mesilla, NM)
- … managers to ensureadherence to corporate policies and procedures and the health of the account . Essential Duties + Lead a team of 5-10 call center supervisors ... Schedule 736), Business Process Management (BPM), Business Process Outsourcing ( BPO ), Claims Processing, Collections, Customer Experience Provider (CXP), Customer… more
- Mass Markets (Las Cruces, NM)
- …managers to ensure adherence to corporate policies and procedures and the health of the account . Essential Duties + Lead a team of 5-10 call center supervisors ... Schedule 736), Business Process Management (BPM), Business Process Outsourcing ( BPO ), Claims Processing, Collections, Customer Experience Provider (CXP), Customer… more
- Mass Markets (Wichita, KS)
- …role you will work directly with bank customers providing product and account information, resolving customer issues, and answering customer questions regarding bank ... needed + Accurately document and process customer claims in appropriate systems + Lead fact-finding discussions to determine the best options for the customer +… more
- Mass Markets (Dallas, TX)
- …role you will work directly with bank customers providing product and account information, resolving customer issues, and answering customer questions regarding bank ... needed + Accurately document and process customer claims in appropriate systems + Lead fact-finding discussions to determine the best options for the customer +… more
- Mass Markets (CA)
- …through outbound calling, referrals, social media, email prospecting, and other lead -generation tools. + Plan, produce, and execute targeted calling, social, and ... Schedule 736), Business Process Management (BPM), Business Process Outsourcing ( BPO ), Claims Processing, Collections, Customer Experience Provider (CXP), Customer… more
- Concentrix (IN)
- VP, Salesforce Partner Sales Leader Account Management (https://jobs.concentrix.com/job-search/?category= Account Management) Location United States of America ... team of Sellers, ensuring they maintain proactive relations with Account Executives on the Tech Partner side and engage...selling complex tech solutions. Knowledge of CX tech and BPO marketplace is an advantage. + Experience interacting with… more
- Concentrix (OH)
- VP, Practices, Tech and CCaaS Sales Account Management (https://jobs.concentrix.com/job-search/?category= Account Management) Location United States of America ... team does the same. - Demonstrates a strong understanding and knowledge of BPO and Technical Services associated with the target client's industry sector and guides… more
- AON (Chicago, IL)
- …with colleagues on the Category Management team, internal stakeholders, suppliers and procurement BPO partners. + As part of the global category team, contribute to ... opportunities across regions and categories when appropriate. Skills and experience that will lead to success + Bachelor's degree and 2+ years of experience in… more
- Amazon (Nashville, TN)
- …ideal candidate will draw from their experience in Business Process Outsourcing ( BPO ) account management, contact center key performance indicators, and ... decisions in a high-stakes, high-speed environment. Key job responsibilities - Lead vendor-based teams, overseeing operations to the highest standard of customer… more