- Capgemini (Nashville, TN)
- …in the US by Capgemini. Job: Project Manager Organization: BSv Title: Service Delivery Director - BPO Services Location: TN-Nashville Requisition ID: ... About the job you're considering Within each Centre, Service Delivery Director is responsible for delivery of...Service Delivery Director is responsible for delivery of service for a Client and/or for a specific function… more
- Deloitte (Morristown, NJ)
- …in an environment* 3+ years of experience as the Delivery Lead of aF&A BPO service operation. Scope of delivered services should include operations across ... future Preferred:* Finance & Accounting experience Delivery Lead of aF&A BPO service operation. Scope of delivered services should include operations across… more
- Deloitte (Arlington, VA)
- …the pursuit and growth of clients within our BPaaS (Business Process as a Service ) / BPO practice, which focuses on selling and delivering technology-enabled ... organizational levels, leveraging Deloitte's ecosystem relationships, talent models, and service delivery platforms to differentiate BPaaS offerings and drive value.… more
- The Hertz Corporation (Atlanta, GA)
- …What You'll Do: 1. Lead Service Recovery Operations Oversee day-to-day service recovery operations executed by third-party BPO & AI agent partners ... We are seeking a dynamic and operationally strong leader managing our Service Recovery function for North America Customer Care. As the Manager of Service … more
- Concentrix (Columbia, SC)
- …strategic reviews Builds and demonstrates a strong understanding and knowledge of BPO and Technical Services associated with their target client's industry sector. ... client feedback and insights with internal teams to inform strategy and improve service offerings. Prepares and delivers regular reports and updates to Leaders on… more
- Quad (Sussex, WI)
- …for an individual with 10+ years of experience in agency, consulting, BPO , or PMO environments, adept at navigating complex organizations, leading discovery and ... Growth & Strategic Enablement - Identify opportunities for account expansion, service optimization, and solution innovation within existing client relationships. -… more
- Deloitte (Cleveland, OH)
- …work? Then consider a career within our Enterprise Operations as a Service practice. Creative design, state-of-the-art technology, and your imagination merge here to ... environment designing and implementing finance next gen transformation and service optimization with delivery model expertise. Deloitte brings world-class… more
- Accenture (Philadelphia, PA)
- …10 years F&A Sales transformation or client relationship lead role in Finance BPO or consulting roles, record to report or procure to pay Preferred Qualifications ... finance solutions. Strong sales acumen and well versed with F&A managed service Sales cycle. Developing strong client relationships, drive client dialogue at CFO… more
- Bristol Myers Squibb (Summit, NJ)
- …activities for their WCTs and is a Deviation Business Process Owner ( BPO ) or Business Technical Approver (BTA) for deviation approvals occurring in their ... take action to prevent them from recurring. Know the value stream for the product/ service you are providing to your customers. Use actual results to identify waste,… more
- Concentrix (Indianapolis, IN)
- …will include: Relevant Mobility or Similar Industry Focus Experience (preferably BPO ) in a strategic consulting or software development services company, selling ... exceptional presentation and communications skills. Good team building and customer service skills that can help drive satisfaction. Negotiate effective commercial… more
- Premera Blue Cross (Mountlake Terrace, WA)
- …initiatives + Support cross-functional coordination across OCLD, WFM, Quality, and BPO + Enhance communication through structured reporting and SharePoint management ... and, believe it or not, a pension plan that is vested after 3 years of service . + Wellness incentives with a wide range of mental well-being resources for you and… more
- Deluxe (Minneapolis, MN)
- …ensure all billings are done accurately and timely based on the predetermined Service Level Agreements. You'll be the Subject Matter Expert for all cash applications ... Responsible for monitoring the SLA's associated with the Business Process Outsource ( BPO ) Group as well as handling their escalations. Basic Qualifications: +… more
- Cognizant (San Francisco, CA)
- ** BPO Hunting Sales - Service Line Specialist - IOA (Intelligent Operations and Automation)** **Location:** West coast and Central Candidates Preferred Level: ... Director **About the Role** We are seeking a seasoned Service Line Specialist to join our Intelligent Operations and...is pivotal in driving growth and innovation in our BPO /Digital Operations segment. The ideal candidate will possess 15-25… more
- Capgemini (Nashville, TN)
- **About the job you're considering** Within each Centre, Service Delivery Director is responsible for delivery of service for a Client and/or for a specific ... function within an Engagement, whether it be local or remote. The Service Delivery Director manages multiple delivery teams within one or across different… more
- Mass Markets (NM)
- …multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing ( BPO ), and Anything-as-a- Service (XaaS) cloud technology solutions across a ... remote sales teams and achieving aggressive targets. + Strong understanding of BPO services, customer service , and outsourcing models. + Excellent communication,… more
- NTT America, Inc. (Dallas, TX)
- …decision makers at or proximal to the C-level and will position AI-first BPO /BPaaS transformative service solutions that enable their businesses to achieve their ... organization, apply now. We are currently seeking a **Senior Sales Executive with BPO /BPaaS** sales experience to join our team remotely. **Position Summary** We are… more
- Mass Markets (IA)
- …multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing ( BPO ), and Anything-as-a- Service (XaaS) cloud technology solutions across a ... organization. We are seeking an experienced and results-driven VP BPO Sales to lead our sales strategy and drive...+ Market Expansion Monitor emerging trends and identify new service opportunities to expand the company's footprint in the… more
- Mass Markets (FL)
- …multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing ( BPO ), and Anything-as-a- Service (XaaS) cloud technology solutions across a ... proposals and driving new business? We're looking for a BPO RFP Writer to join our team and lead...15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico,… more
- Allied Universal (Irvine, CA)
- …** BPO HR Shared Services Management:** + Manage the relationship with the BPO partner, ensuring service delivery aligns with agreed Service Level ... internal stakeholders (HR, IT, Legal, Finance) to optimize end-to-end HR service delivery through the BPO model + Monitor and enforce data privacy, security, and… more
- Intuit (San Francisco, CA)
- …key rhythms. + Establish and track unified Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) across all BPO partners to ensure consistent ... **Overview** We are seeking a highly strategic and results-oriented Group Manager, BPO Center of Excellence (CoE) to establish and lead the centralized management of… more
