- Frontdoor (Lansing, MI)
- …follow-up. Available Shifts: **Full-time Position** Schedule 1 Off days - Sunday and Monday Tuesday , Wednesday, Thursday, Friday - 12:30 pm to 9:00 pm CST Saturday - ... Schedule 2 Off days - Friday and Saturday Monday, Tuesday , Wednesday, Thursday - 12:30 pm to 9:00 pm...4.6Mbps upload/download speeds + Ability to be on video call as required during working hours. Preferred Skills: +… more
- TEKsystems (Palatine, IL)
- …the voice of the company. Consumer Care Agents are responsible for assisting the call center in achieving/exceeding stated service level goals. Our Consumer Care ... Description The primarily accountability of the Consumer Care Agent is to offer outstanding service to consumers....Interact with customers via phone and email in a call center environment. * Listen to customer… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Coordinate and supervise day-to-day workflow in Call Center . + Monitors Call Center activity to ... banking at Fifth Third Bank. **Hours for role - Tuesday through Saturday 8 am to 5 pm GENERAL...look for ways to improve the performance of the Call Center by identifying and implementing work… more
- Help at Home (Chicago, IL)
- …serving people and the communities we are part of._ **Job Summary:** The Contact Center Team Lead will be responsible for overseeing the daily operations of the ... contact center , ensuring customers are receiving the highest level of...high level of service delivery as well as monitoring call trends and suggest solutions to resolve issues identified… more
- The Hartford (Columbus, OH)
- …relationships and queries. Design and Build AI Agents: + Design and develop scalable AI agent frameworks to manage high call volumes by assisting human agents in ... Chicago, IL; or Columbus, OH 3 days a week ( Tuesday through Thursday). Candidate must be authorized to work...and AI agents to enable virtual assistants for Contact Center Agents. Build and Support AI Use Cases: +… more
- Capital One (Richmond, VA)
- …certification + At least 2 years customer service experience or 2 years of call center experience **Preferred Qualifications** + At least 1 year of Financial ... and independent decision-making skills + Demonstrate exceptional listening, questioning, call control, and de-escalation techniques + Be proactive, have...through Thursday, 2:00 PM - 11:00 PM EST + Tuesday through Saturday, 2:00 PM - 11:00 PM EST… more
- Tufts Medicine (Dracut, MA)
- …+ Week 1: Monday through Friday from 4:00 PM to 8:00 PM + Week 2: Monday, Tuesday , Thursday, Friday, from 4:00 PM to 8:00 PM. **And** Saturday from 11:30 AM to 8:00 ... from the responsible party including the auto or worker's compensation carrier, agent and/or employer. If full information is not collected, notes are properly… more