- US Bank (St. Louis, MO)
- …management, including reports that will be used for capacity planning within the call center . Performs various other administrative duties such as coordinating ... - High school diploma or equivalent - One to two years of call center experience Preferred Skills/Experience - Good understanding of call center… more
- New York State Civil Service (Menands, NY)
- …and managing business functional needs of end users and stakeholders of the Human Services Call Center . The Business System Analyst 1 may also be responsible ... Children & Family Services, Office of Title Business System Analyst 1/ Trainee 1/2 (NY HELPS) Occupational Category Other...Telecommuting allowed? Yes County Albany Street Address Human Services Call Center 80 Broadway, Suite A City… more
- Antech Diagnostics (Loveland, CO)
- …via the Support Enablement Team. The focus of this role is providing support to the Call Center Managers and Supervisors in the evaluation of calls and call ... **training** **and budget** **.** **Job Purpose/Overview** The Customer Support Call Quality Analyst delivers on the Antech...working understanding of all job functions of the various call center teams + Responsible for interfacing… more
- Indeavor (Madison, WI)
- …1 Service Center Manager Position Summary What You'll Do/Position Summary The Indeavor Call Support Analyst is our gateway to support Indeavor Call ... with customer contracts and Service Level Agreements (SLAs). The Indeavor Call Support Analyst must be curious and empathetic. Most importantly a candidate must… more
- Hackensack Meridian Health (Edison, NJ)
- …Data Studio). + Knowledge of SQL and Google BigQuery. + Experience with extensive call center telephony systems, including IVR, CRM, WFM, speech analytics, ... **Responsibilities** A day in the life of a **Contact Center Workforce Management (WFM) Staffing & Reporting Analyst...operating assumptions. + Determine proper shift coverage by adjusting center resources to accommodate changes in call … more
- LA Care Health Plan (Los Angeles, CA)
- …(WFM) Analyst I is primarily responsible for real-time management of the call center queues, schedule maintenance and the management of exceptions. Duties ... Customer Solution Center Workforce Management Analyst I Job...Real-time monitoring and management of call center queues; to include, but not… more
- Randstad US (Altamonte Springs, FL)
- contact center quality analyst -bilingual (spanish). + altamonte...(3 years of experience is required) + Powerpoint + Call Center + Call ... day! We are seeking a skilled and detail-oriented Contact Center Quality Analyst to join our team!...timeliness, and also review the cases created for every call + Focus on the Voice of the Customer… more
- Robert Half (Blue Ash, OH)
- … LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION Americas Delivery Center Analyst - Finance and Accounting Are You Ready to Live ... Center is seeking a Finance and Accounting Experienced Analyst to join our growing team. Embracing Protiviti's vision...contact us by sending an email to ###@roberthalf.com or call ### for assistance. In your email please include… more
- Stanford University (Stanford, CA)
- …UCCE, Cisco CallManager, and related technologies. Familiarity with VoIP, SIP, and call center operations is essential. **Analytical Skills:** Proven ability to ... IT Infrastructure - Contact Center Service Delivery Analyst **Business Affairs:...Cisco UCCE environments, troubleshooting and resolving issues related to call routing, system performance, and user functionalities. Participate in… more
- University of Pennsylvania (Philadelphia, PA)
- …health and wellness programs and resources, and much more. Posted Job Title DOCM Data Analyst (Cancer Center ) Job Profile Title Data Analyst C Job ... offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package… more
- Colgate-Palmolive (Overland Park, KS)
- …by type and reason codes. The role collaborates between Success Operations and the Call Center teams to ensure key performance indicators are maintained by ... join our global team! **JOB TITLE: Customer Experience Service Center (CXEC) Analyst Summer Intern LOCATION: Hybrid...experience in Hill's** + **Work with Success Operations and Call Center Leadership to lead one key… more
- The Conference Board (New York, NY)
- Research Analyst , Human Capital Center Apply Now! Back to search Location: New York, NY Department: Human Capital Center Posted: 10/07/2024 Location Name: ... request a reasonable accommodation, please email Sarah Baylis atSarah.Baylis@conference-board.org or call at ###. Please indicate your full name, contact information… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Data Analyst position is responsible for the provision of analytical support of data generated by the department. This position will assist ... to ensure accurate data collection and input. The Data Analyst position will assist with maintenance of department database...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Phillips 66 (Houston, TX)
- …66 & YOU - Together we can fuel the future** The **Global Security Operations Center (GSOC) Intelligence Analyst ** is a critical member of the team responsible ... in a relevant field + Experience working as an analyst in a government/military or corporate intelligence center...built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which… more
- Robert Half (Blue Ash, OH)
- JOB REQUISITION Americas Delivery Center (Finance and Accounting) Senior Analyst LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION + ... Center is seeking a Finance and Accounting Senior Analyst to join our growing team. Embracing Protiviti's vision...contact us by sending an email to ###@roberthalf.com or call ### for assistance. In your email please include… more
- Chenega Corporation (Arlington, VA)
- Security Operations Center Analyst (SOC) Arlington, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your ... Support, Software Development, and Program Management. Job Title:Security Operations Center Analyst (SOC) Location:Arlington, Virginia Clearance Level:Top Secret… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …it is likely not legitimate._ **Job Description** The role of a **Quality Assurance Analyst - Global Ship Hold Center (GSHC)** is an exciting, multi-faceted ... Operating Procedures and Work Instructions. + The Quality Assurance Analyst plays a significant role in ensuring the organization's...will report to the Director of Global Ship Hold Center , and will work closely with the following groups:… more
- Dartmouth Health (Lebanon, NH)
- …to deliver the appropriate level of service to patients within the Patient Service Center environment. The analyst must have a clear and working understanding of ... Overview The Workforce Management Analyst works independently using workforce management tools to...resulting analysis to the management team. Responsibilities 1. Forecast call volumes with a high degree of accuracy: interval,… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... Ent. Imaging App Solu **Job Summary:** As an Enterprise Imaging / AI Analyst , the individual would be primarily responsible for the full support of Enterprise… more
- University of Pennsylvania (Philadelphia, PA)
- …programs and resources, and much more. Posted Job Title Quality Assurance Analyst (Regulatory) CVPF ( Center for Cellular Immunotherapy) Job Profile Title ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Research Coordinator Job Description Summary The Quality Assurance Analyst will work within the Clinical Cell and Vaccine… more
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