- Mass Markets (Wichita, KS)
- …P&C industry and account management. Experience in BPO insurance contracts, call center operations, customer services and/or retention is preferred. In ... a trusted partner in the industry. We are seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life… more
- Camping World (Greenville, NC)
- …At least one year in a call center setting with customer service or retention experience preferred + * Strong interpersonal, verbal/written communication ... rules and standard operational procedures + * Strive to retain customer business when members call to cancel existing services + * Utilize a windows-based… more
- WM (Tupelo, MS)
- …+ Meets or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and ... charges, billing, and contracts. + Demonstrates ownership of the customer issue by providing one call resolution:...both independently and as a team to ensure exceeding call center 's standards + Balances team and… more
- WM (Phoenix, AZ)
- …+ Meets or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and ... charges, billing, and contracts. + Demonstrates ownership of the customer issue by providing one call resolution:...both independently and as a team to ensure exceeding call center 's standards + Balances team and… more
- BMS Family Health and Wellness Centers (Brooklyn, NY)
- …questions to be answered. This is an integral position to the organizational initiative of patient retention as the Call Center Associate is one of the first ... and in resolving needs to ensure patient satisfaction and retention . + Transfer customer calls to appropriate...Experience: . High School Diploma and/or its equivalent.. Prior Call Center and Customer Service… more
- Trinity Health (Ann Arbor, MI)
- …performance and growth. Ability and knowledge to perform all duties and functions of a Call Center Operator, Customer Care Representative I and a Call ... based departmental Quality Assurance program. Assist in monitoring and reviewing of all customer care representative and call center operator performance by… more
- Ventura County (Ventura, CA)
- …supervision ( Call Center Representative II), or direction ( Call Center Representative III) performs a variety of customer service and clerical duties ... in the process nor placement on an eligible list. EDUCATION, TRAINING, and EXPERIENCE: Call Center Representative I/PDP Some customer service and/or clerical… more
- Henry Ford Health System (Troy, MI)
- …within six months of post- employment. + Minimum of two (2) years of recent Customer Service or Call Center experience. Skills and Abilities: + Must ... General Summary: This position has the following primary objectives with respect to customer relations for all HAP product lines: + Provide follow-up and courteous… more
- Trinity Health (Ann Arbor, MI)
- …line of communication for Trinity Health System's consumers and patients. Working in a call center environment, CCRs take inbound calls as well as initiate ... internal customers. This CCR position is not a standard call center role. This position is expected...complex and emergent situations. Our focus is providing exceptional customer service with empathy while resolving the customers' questions… more
- Trinity Health (Ann Arbor, MI)
- …GED equivalent. + Customer service experience required; previous experience in a Call Center , or an Operator Console environment in a healthcare setting is ... is an industry that relies on seamless access. A Call Center Operator may be the first...complex and emergent situations. Our focus is providing exceptional customer service with empathy while resolving the customers' questions… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Supervisor** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full Time **Education Level** 2 Year Degree ... **Job Shift** Day **Job Category** Management **Job Description** **STATEMENT OF PURPOSE:** The Call Center Supervisor is responsible for direct oversight of a… more
- Trinity Health (Rensselaer, NY)
- …and communication skills + Problem analysis and problem solving + Previous call center experience a plus + Customer service oriented + Attention to detail, ... **Employment Type:** Full time **Shift:** Day Shift **Description:** ** Call Center Registration Associate - Rensselaer...+ Identify and escalate priority issues + Follow up customer calls where necessary + Document all call… more
- Mass Markets (New Braunfels, TX)
- POSITION OVERVIEW Job Title:Licensed Life and Health Call Center Representative Job Type:Full-Time MCI is a leading Business Process Outsourcing (BPO) company ... industry. We are seeking a Licensed Life and Health Call Center Representative who will play a...and company policies. + Deliver high-quality service to ensure customer satisfaction and retention . + Respond to… more
- Elara Caring (San Antonio, TX)
- …Place. **Job Description:** **FULL TIME** **Monday-Friday** **8am-5pm** 7+ years experience in call center management, sales or client intake within the ... MISSOURI, INDIANA, NEW YORK** **Vice President Client Acquisition and Retention ** At Elara Caring, we care where you are...following ways: + Develop and implement strategies to enhance call center sales performance and client intake… more
- Mass Markets (Savannah, GA)
- …we have established ourselves as a trusted partner in the industry. We are hiring call center insurance agents who are positive, persuasive, and have the drive ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Camping World (Greenville, NC)
- …will have previous experience as a supervisor/manager in the call center industry, along with heavy background in customer service, compliance/adherence, ... trainers, leads, supervisors & directors as this is a call center leadership role. We are offering...out by management + Motivate the team towards exemplary customer service, resolution and sales + Manage call… more
- Aaron's Inc (Atlanta, GA)
- ** Customer Retention Agent (Virtual)** The hourly range for...or GED + 2+ years of phone experience in a customer service or call center environment ... 15.00 to 15.50 per hour* **Overview** : As a ** Customer Retention Agent** , you will play...play a critical role in our fast-paced, goal-oriented virtual call center . This work-from-home position focuses on… more
- Lithia & Driveway (Roseville, CA)
- …sales and customer retention . + Schedule solid appointments with customer call -ins, lists of sold and unsold floor traffic, previous customers, ... Automotive Group in the country with over 330+ dealerships nationwide! Qualifications: + Call Center experience, required + Flexible Availability + Ability to… more
- Robert Half Office Team (Miami, FL)
- …or equivalent (Associate's or Bachelor's degree preferred). + Experience: Previous experience in customer service, call center , or related roles is ... Description The Call Center Representative is responsible for...to the appropriate department or supervisor when necessary. + Customer Retention : Build rapport with customers, ensuring… more
- Lithia & Driveway (Plymouth, MI)
- …of Plymouth Suburban Cadillac of Plymouth is now searching for a Service BDC Administrator/ Call Center Specialist to add to our dynamic team of professionals!If ... than ever, and we need an additional Service BDC Representative/ Call Center Specialist for our Service Department...point of contact and an integral part in ensuring customer satisfaction and retention . What will you… more
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