- Mount Sinai Health System (Huntington, NY)
- Job Description The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments ... and updates practice management system. Collects patient demographics and insurance information and enters into practice management system. Verifies patient… more
- Bank OZK (Alpharetta, GA)
- …responsible for developing, implementing, and refining quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with ... generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn...for improvement to Customer Care leadership and working with call center managers to implement and execute.… more
- Aspen Dental (Washington, DC)
- …affordability, transparency, and access. Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule ... appointment acceptance and customer care to reach individual and call center goals. Additional duties as assigned...and part-time shifts available Comprehensive Health, Dental and Vision insurance offerings Paid time off 401K - with generous… more
- Conduent (Trenton, NJ)
- …will address and research customer inquiries and provide appropriate and accurate information. Inbound Call Center - The Agent is responsible for responding ... individuality is noticed and valued every day. Child Support Call Center Associate I Full-Time, Onsite, Hamilton,...provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and… more
- Sedgwick (Tulsa, OK)
- …a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Experienced Licensed Auto Insurance Agent - REMOTE/TELECOMMUTER Schedule: ... HS diploma or GED required. Active property & casualty insurance agent /producer license is required. Experience At...At least one (1) year of customer service experience; call center experience strongly preferred. Skills &… more
- USAA (Birmingham, AL)
- …what truly makes us special and impactful. The Opportunity As a dedicated Business Insurance Agent - Intermediate, you will work in an inbound sales environment ... advising business owners on insurance and risk management, using a full suite of...Commercial lines in multiple states. Experience working in a call center environment. Active P&C General Lines… more
- Humana (Hartford, CT)
- …and outbound calls from internal and external selling agents in a fast-paced call center . Assist agents with all pre-enrollment inquiries including compliance ... insurance agents with pre-enrollment inquiries including the following: agent compliance (contracting, licensing, and certification), pre-enrollment inquiries, and… more
- Cayuse Holdings (Columbus, OH)
- …System. Customer service experience and strong focus on customer satisfaction. Call center experience. Experience in a technology support organization. ... Overview JOB TITLE: Service Desk Agent CAYUSE COMPANY: Cayuse Civil Services, LLC LOCATION...you / overview of benefits Medical, Dental and Vision Insurance ; Wellness Program Flexible Spending Accounts (Healthcare, Dependent Care,… more
- The Hertz Corporation (Oklahoma City, OK)
- …projects as assigned. What We're Looking For: Experience in customer service or call center environment Moderate efficiency in MS Office, including Excel, Word, ... A Day in the Life: The Theft Recovery Agent is responsible for ensuring theft packages are...for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks… more
- Resideo (Minneapolis, MN)
- …Administration: Configure and optimize Content Guru storm platform features, including call flows, IVR, skills-based routing, agent profiles, queues, and ... you! Resideo is seeking need for a skilled and detail-oriented Contact Center Platform Administrator within our Customer Experience organization. This role will… more
- USAA (Phoenix, AZ)
- …of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective ... of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective… more
- Cardinal Health (Harrisburg, PA)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...experience preferred 2-4 years of experience in a high-volume call center where communication and active listening… more
- UPMC (Wexford, PA)
- …is hiring a casual Patient Access Specialist to assist Tri-Rivers at their call center in Wexford. This position is Monday-Friday, daylight hours and ... list and Audiocare report. Review and verify the patient's insurance information. Coordinate access to care for patients within...of experience in a medical office, customer service, inbound call center (preferred), or other relevant health… more
- Capital One (Wilmington, DE)
- …school diploma, GED or equivalent certification At least 3 years of Customer Service or Call Center experience At least 1 year of experience using Google Suite ... least 4 years of experience of Customer Service or Call Center experience At least 1 year...and do not meet performance criteria required for optimal agent /customer interactions ISP download speeds on VPN must be… more
- AT&T (Paradise Valley, AZ)
- … Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent , this career move would be a great ... able to report to this location to work in center 3-4 days weekly and remotely from home 1-2...(short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal… more
- CVS Health (Phoenix, AZ)
- …using a variety of platforms. We service medical, pharmacy, sales, product and call center support models across the CVS enterprise. Additional responsibilities ... and PBM knowledge including Prior Authorizations, Claims, Rebates, Network contracting, Sales, Call Center Ops and Pharmacy Ops Business process design and… more
- Penn Medicine (Philadelphia, PA)
- …a remote customer service position supporting Penn Medicine ambulatory practices in a call center environment. This phone based, high volume role supports ... field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business...a work from home position. This position requires the agent to learn and execute several protocols for a… more
- Sallie Mae (Indianapolis, IN)
- …field (or equivalent experience). 3+ years of experience in collections operations, call center management, or customer service, with demonstrated technical ... scripts, and platform integrations. Utilize analytics tools to evaluate agent productivity, chatbot effectiveness, and overall collections performance. Collaborate… more
- Accenture (Atlanta, GA)
- …NICE etc. 4+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc. Bonus Points if you ... experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions. 4+ years of proven track record of selling and leading… more
- EY (Chicago, IL)
- …Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side ... new entrants across Banking and Capital Markets, Wealth and Asset Management and Insurance . Our purpose is to help build a financial services industry in which… more
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