- VentureTech Solutions (Plantation, FL)
- Call Center Operations Analyst Role Summary The Call Center Operations Analyst is responsible for transforming operational data into clear, ... the corporate office located in Plantation, FL. Remote is not available. Call Center Operations Analyst Key Responsibilities 1. Performance Analytics & KPI… more
- City of New York (New York, NY)
- …Training is recruiting one (1) Administrative Staff Analyst NM to function as Director of Call Center Operations who will: - Direct the daily operation of ... the DSS OPPT Call Center staff and information systems to ensure timely and accurate response to citywide requests for interpretation and clarification of… more
- Chartway Federal Credit Union (Virginia Beach, VA)
- …community. + Wrap up your experience with a Capstone presentation to senior leadership. Your Role: Call Center Operations Intern The Call Center ... Operations Intern will support in understanding the current call center workflow and member experience. Analyze...Legal + Data Operations + Member Solutions Center - Call Center +… more
- Brookfield Properties (Charleston, SC)
- …advancing your career with a purpose-driven team. Job Description Primary Responsibilities: The Call Center Operations Analyst is responsible for supporting ... environment. + Strong understanding of telephony systems (Five9 or similar) and call center operations . + Excellent communication skills with the ability to… more
- Henry Ford Health System (Troy, MI)
- …To supervise, organize and coordinate the HMO, Medicare Advantage and Federal Government call center operations associated with HAP's Customer Service ... phone queue assignment schedule, based on trends to maximize the efficiency of the call center productivity. + Ensure compliance with the Centers for Medicare &… more
- AssistRx (Overland Park, KS)
- …responsibilities, emphasizing excellence. Reports to Director, Pharmacy. + Maintains and improves call center operations by monitoring system performance, ... escalated calls, complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs to facilitate conversion,… more
- Mass Markets (Las Cruces, NM)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for… more
- Mass Markets (Killeen, TX)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Southern Company (Atlanta, GA)
- …excellent communication abilities, and a proactive approach to problem-solving. **Key Responsibilities** ** Call Center Operations :** + Supervise and lead a ... **Facilities Operations Supervisor - Call Center /Customer Service** **(Specializing in managing day to day building operations )** Please Note this is a… more
- Centene Corporation (Topeka, KS)
- …maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven days a ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- Mass Markets (Mesilla, NM)
- …experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional ... or older + High school diploma or equivalent + 2+ years of experience in call center operations management + Strong data entry and computer skills + Fluent… more
- Mass Markets (Wichita, KS)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.… more
- Three Saints Bay (Denver, CO)
- …+ Ensure that proper training be provided pursuant to the requirements of the Call Center operations as outlined in the contract and certified ... all training requests (on or off site) based on needs for effective Call Center operations to include travel costs, accommodations, training fees, and any… more
- AssistRx (Overland Park, KS)
- …an experienced, strategic, and patient-centered leader to oversee all aspects of our mail-order pharmacy call center operations . The Director of Call ... and client partners. This leader will have full ownership of daily call center performance, workforce management, quality monitoring, and strategic process… more
- Sunrise Senior Living (Mclean, VA)
- …and coaching ability to develop a high performing team. + Expertise in call center operations , workforce management and service level optimization. ... NAME** Community Support Office **Job ID** 2025-235606 **JOB OVERVIEW** The Resident Billing Call Center Supervisor manages operations of the call … more
- Antech Diagnostics (Loveland, CO)
- …**Essential Duties and Responsibilities** + Collect, organize, and analyze data related to Call Center Operations , including, but not limited to, workflow, ... aligned and outputs are optimized. + Own the end-to-end data lifecycle for Call Center Operations . + Build and maintain ETL processes to extract, transform,… more
- ABM Industries (Chicago, IL)
- …service to our customers. The ideal candidate will have a strong background in call center operations , excellent communication skills, and a commitment to ... experience, skills, abilities, geographic location, and alignment with market data. ** Call Center Operations :** * Respond to all service requests via,… more
- Bath Planet (Baton Rouge, LA)
- …as needed to support company growth. What We're Looking For: + Strong background in call center operations and team leadership + Experience with marketing ... Call Center Manager - $60,000 to... Call Center Manager - $60,000 to $90,000 (Base +...you a motivated leader with experience in managing high-performance call center teams? EZ Baths of Louisiana,… more
- Kaleida Health (Buffalo, NY)
- …US:NY:Buffalo** **Work Type** **: Full-Time** **Shift 1** **Job Description** **The Director of Call Center Operations is a transformative leader responsible ... **Director of Call Center ** **Location:** **Larkin Bldg @...door. This position leads the strategy, implementation, and ongoing operations of a centralized contact center across… more
- Orlando Utilities Commission (Orlando, FL)
- …Requirements:** **Working knowledge of all, but not limited to the following:** + Call center operations ; + Customer service practices and principles; ... ** Call Center Representative Hiring Event** **Tuesday...** Call Center Representative Hiring Event** **Tuesday January 13, 2026**...- is excited to host a hiring event for Call Center Representatives to join our dynamic… more
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