- Daiichi Sankyo, Inc. (Bernards, NJ)
- …materials (including, but not limited to, patient programs, patient support hub services, call center operations , reimbursement assistance and expanded use ... programs, PIE, FDAMA 114 and healthcare economics initiatives) on an as-needed basis.- Liaise with Government Affairs colleagues on proposed and enacted laws relating to pricing, Medicaid, Medicare, and other market access matters and issues.- Monitor current… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …such arrangements. Oversees Local/Global Pharmacovigilance (PV) service providers responsible for Call Center , individual safety case processing, and aggregate ... products.Strategic Partner Management:Oversees Local/Global PV service providers responsible for Call Center , individual safety case processing, and aggregate… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …and Relationship Management Participate and collaborate with the Director of Conference Center & Studio Operations , key stakeholders, and creative team in ... and responsibilities as assigned by the Director of Conference Center & Studio Operations Have an entrepreneurial...need special assistance or an accommodation to apply, please call us at ###. This contact is for accommodation… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …one fully integrated, aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an end-to-end approach to ... teams across Customer Experience & Marketing Enablement, including Experience Operations , Marketing Operations , Experience Intelligence, NextGen, and Strategic… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …organization to guide enterprise-wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence ... of resources. The Director and team of Business Partners act as a Center of Excellence for cost management and consolidation, directing the strategic resource… more
- Transdev (New Carrollton, MD)
- …make suggestions for system and process improvement using your knowledge of daily Call Center Operations . Salary: $80,000 Positions offers Medical, Dental, ... strategies by evaluating team results and objectives. * Maintains and improves call center operations by monitoring system performance and identifying and… more
- Mass Markets (Tampa, FL)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for… more
- Mass Markets (Mesilla, NM)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for… more
- Compass Group, North America (Rochester, MN)
- …300 executive chefs, and 17,000 professional food service team members. Job Summary As an Operations Manager Call Center (At Mayo Clinic), you will assist in ... Operations Manager position reports to the Lead Call Center Manager This position will have...Operations Manager will: Supervise the patient food services call center , while maintaining excellent relationships with… more
- Mass Markets (Savannah, GA)
- …of supervisors and all other operational management associated with day-to-day contact center operations . Operations Management is responsible for the ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- Trinity Health (Ann Arbor, MI)
- …ensure best practices and standards of performance. In collaboration with the Regional Call Center Operations Manager, this position will provide leadership ... Representative II. Stays current with the advances in Healthcare Call Center operations , processes and procedures through periodicals, Networking, Internet,… more
- Transdev (San Rafael, CA)
- …Requires a flexible work schedule to assure coverage during all hours of the call center operations . The Lead works independently to providedata, statistics ... laws and regulations. + Ensure there is Call Center telephone coverage during hours of operations . + Assist other Call Center representatives… more
- Legacy Parking Company (Atlanta, GA)
- …agents are meeting performance goals. + Operations Management: + Oversee day-to-day call center operations , ensuring that service levels, KPIs, and ... high standards of service are maintained. + Conduct regular audits of call center operations to ensure adherence to standards and protocols. Qualifications:… more
- Henry Ford Health System (Troy, MI)
- …in all customer contacts. Strategizes the planning, developing and directing of the call center operations and customer service programs. PRINCIPLE DUTIES ... to technical computerized systems or other applications as it relates to call center operations . + Abilities to learn the HAP policies, procedures… more
- University of Michigan (Ann Arbor, MI)
- … center program planning for University of Michigan Health (UMH). Manages a 24x7 call center operations that include inbound and outbound calls and Epic ... services to support the University of Michigan Health. + Manages the call center services day-to-day operations , ensures high standards of customer services… more
- The Chicago Lighthouse (Chicago, IL)
- …The Call Center Team Lead position is responsible for supporting the Call Center Operations Leadership Team to ensure that we are consistently ... ** Call Center Team Lead (Bilingual English/Spanish)**...and successfully implement that knowledge in day to day operations ; + Commitment to our mission of providing opportunities… more
- Savers | Value Village (El Paso, TX)
- …directing 5-15 Customer Service Representatives supporting the day-to-day operations of call center operations in the areas of outbound, inbound, ... ** Call Center Supervisor** **Candidates** **must be located in El Paso, TX** **Summary:** Reporting to the Operations Manager, this individual provides front… more
- Mass Markets (Wichita, KS)
- …in the P&C industry and account management. Experience in BPO insurance contracts, call center operations , customer services and/or retention is preferred. ... Customer Service Managers are responsible for overseeing the day to day operations of call center insurance agents and supervisors. In this role, you… more
- MetLife (Tampa, FL)
- …critical thinking and problem solving skills * Operational background with experience in call center operations * Communication - Maintain open, credible ... Management, Vendor WFM Support) * Delivers accurate interval/daily/monthly forecasts to position call center partners for success * Manage all scheduling… more
- The Chicago Lighthouse (Chicago, IL)
- …**Description** **STATEMENT OF PURPOSE:** Manages and directs all aspects of in/outbound call center operations . Implements and reviews policies and ... RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:** + Responsible for direct oversight of call center operations , Call Center Supervisors, Mail … more
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