- Prisma Health (Columbia, SC)
- …and effective communication skills.Prisma Health Richland Hospital A regional academic medical center and hospital with more than 125 years of service to Columbia, ... range of primary and specialty healthcare services. Our Trauma Center is the only Level I Adult and Level...individuals, ie, Nurse Manager, Director of Nursing, Administrator on call , Risk Management, or Customer Service. Refers all inquiries… more
- Mass Markets (Las Cruces, NM)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for… more
- Mass Markets (Mesilla, NM)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for… more
- Aspen Dental (Springfield, IL)
- …our current needs, we have an exciting opportunity to join our team as the Vice President, Call Center Operations . The Vice President, Call Center ... of appropriate score cards, dashboards and other measures that will drive successful call center operations + Uses data to identify emerging internal and… more
- Mass Markets (Savannah, GA)
- …supervisors and all other operational management associated with day to day contact center operations . Operations Management is responsible for the ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- Penn Medicine (Radnor, PA)
- …Radnor- 145 King of Prussia Rd Hours: Full Time Summary: Responsible for OB/GYN Call Center Operations and individual specialty queues, including customer ... Are you living your life's work? Job Title: OB/GYN Call Center Supervisor Department: OB/GYN Location: Penn...for proactively communicating with the Manager regarding status of operations , potential issues that may arise, a plan to… more
- Legacy Parking Company (Atlanta, GA)
- …agents are meeting performance goals. + Operations Management: + Oversee day-to-day call center operations , ensuring that service levels, KPIs, and ... high standards of service are maintained. + Conduct regular audits of call center operations to ensure adherence to standards and protocols. Qualifications:… more
- AssistRx (Overland Park, KS)
- …Program Rules documentation + Universal Job Aids + Job Aids (such as Call Guides and instructional documents with screenshots) Requirements + In-depth knowledge of ... pharmaceutical hub procedures, including financial assistance programs. + Familiarity with regulations surrounding different health insurance types (Medicare, Commercial, Reimbursement plans, Other Government, etc.) + Availability to work varying shifts… more
- The Chicago Lighthouse (Chicago, IL)
- …The Call Center Team Lead position is responsible for supporting the Call Center Operations Leadership Team to ensure that we are consistently ... ** Call Center Team Lead** **Job Details**...and successfully implement that knowledge in day to day operations ; + Commitment to our mission of providing opportunities… more
- The Chicago Lighthouse (Chicago, IL)
- …to agents about opportunities for improved customer service. This position oversees day-to-day call center operations , including but not limited to training ... ** Call Center Supervisor** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full Time **Education Level** 2 Year Degree… more
- V2X (Orlando, FL)
- …a federal government contract. The ideal candidates will have a strong background in call center operations , excellent leadership skills, and a passion for ... subsidiary of V2X, LLC.) V2X and Advantor are seeking experienced and results-driven Call Center Supervisors to lead a team of customer service agents supporting… more
- The Chicago Lighthouse (Chicago, IL)
- …to agents about opportunities for improved customer service. This position oversees day-to-day call center operations , including but not limited to training ... ** Call Center Supervisor** **Job Details** **Job Location** Chicago, IL **Remote Type** Fully Remote **Position Type** Seasonal **Education Level** High… more
- Clean Harbors (Jacksonville, FL)
- …company policies and procedures. * Maintain ongoing communication with sales and operations personnel to ensure that all customer (internal and external) needs are ... being met * Understands the customer's needs (internal and external customers) and develops mutually beneficial system or process improvements * Acts as a resource for the company in the areas of the proactive program, order management, best in class customer… more
- Adecco US, Inc. (Dallas, TX)
- …identify training needs and recommend coaching plans. + **Identify Areas for Improvement:** Analyze call center operations to detect patterns in errors and ... We are seeking a Call Center Quality Monitoring Analyst to join our team. In this role, you will evaluate and monitor the performance of customer service… more
- TEKsystems (Nashville, TN)
- …running the call center . Skills: Call center , Customer service, Call center operations , Call center support Additional Skills & ... Job Description: Call Center Manager - You will be...Qualifications: + MUST HAVE Call Center Manager experience + 2-4 years of experience… more
- Mass Markets (Wichita, KS)
- …in the P&C industry and account management. Experience in BPO insurance contracts, call center operations , customer services and/or retention is preferred. ... in the industry. We are seeking an experienced Insurance Call Center Customer Service Director experienced in...of contact for our P&C clients and the MCI operations and shared services team. Key Responsibilities: + Develop… more
- Advancial (Dallas, TX)
- …and make changes to current schedules that will ensure staffing does not interrupt Call Center operations . **Must be available to work opening, mid-day ... and/or closing shifts.** + Assists the Call Center Manager or other members of the Call Center Management team with conducting weekly staff coaching… more
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