- Regions Bank (Atlanta, GA)
- …+ Master's degree + Certified Regulatory Compliance Manager Certification (CRCM) + Experience with Call Center Quality Control + Working knowledge of ... a team of 12 to 16 QC Specialists and Analysts to execute ongoing Bank Operations Quality Control Reviews + Manage all aspects of the Quality Control… more
- Grand Canyon Education (Phoenix, AZ)
- …listening skills, and clear and concise dialog. + Maintain contact center quality standards; effective call control , verbiage, routing, and customer ... Student Worker - Student Contact Center - Call Center ...potential student inquiries into inquiry management database with high quality and attention to detail. + Conduct Live Chat… more
- Bank of America (Chandler, AZ)
- Operations Control Manager - Consumer AML Operations KYC Call Center Chandler, Arizona **Job Description:** At Bank of America, we are guided by a common ... of reporting and analytics and the ability to leverage scorecards to motivate overall Call Center performance. **Required Skills** : + 2 or more years of… more
- Arkansas Children's (Springdale, AR)
- …and call center duties including staffing of the call center , filing, document quality control and collection of surveillance data. 5. Educates ... received Magnet Status (https://www.archildrens.org/about-us/magnet-recognition) from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And… more
- Henry Ford Health System (Troy, MI)
- …Indicators (KPIs). + Develop reporting within Genesys for call center oversight including SLA, adherence, AHT, empathy/sentiment, quality and more. ... direct, evaluate and coordinate the activities associated with the Call Center , as it relates to overall...needs relating to customer service as a result of quality trends. + Ensure regulatory mandates, as it relates… more
- V2X (Orlando, FL)
- …loyalty. (Advantor Systems is a wholly-owned subsidiary of V2X, LLC.) V2X and Advantor are seeking a Call Center Manager to lead our Call Center Team in ... support of a federal government contract. The Call Center Manager is responsible for the.../ needed, to Service Improvement Plans. + Responsible for quality control of team members' incidents that… more
- BronxCare Health System (Bronx, NY)
- Overview The Call Center Supervisor provides day to day departmental leadership; this individual is responsible for overseeing the training, assignment of duties ... Qualifications Bachelor's Degree, 2-5 years' Supervisory experience preferably in a Call Center environment, knowledge of Managed Careutilization guidelines,… more
- KSA Integration LLC (Stafford County, VA)
- Call Center Program Manager Fully Remote * Stafford, VA (http://maps.google.com/maps?q=Stafford+VA+USA+22554) Description KSA Integrationis a Service-Disabled ... Centers and Customer Service centers in supervisory roles. + Experience in call center supervision/management in healthcare or government service. + Strong… more
- Cardis Furniture & Mattresses (Swansea, MA)
- Our Customer Service Representatives - Call Center associates are friendly, energetic individuals who provide quality service to our customers. Whether ... who is responsible for the cost of the service call . + Schedule and create even exchanges, return authorizations...to the customer. + Show patience, compassion, and empathy. Control own emotions when dealing with an unhappy customer… more
- Camping World (Greenville, NC)
- …to the dispatch team for action. A strong focus on excellent customer service, call control , attention to detail and reassuring next steps with the member ... . Manage the call efficiently to maintain call metrics and quality scores to fulfill...entry. . Basic computer skills and ability to navigate call center software. **Work Environment:** Call… more
- MyFlorida (Greenacres, FL)
- CALL CENTER REPRESENTATIVE - 64030605 Date: Nov 19, 2024 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ... . Requisition No: 841395 Agency: Department of Health Working Title: CALL CENTER REPRESENTATIVE - 64030605 Pay Plan: Career Service… more
- MyFlorida (Tallahassee, FL)
- OPERATIONS CONTROL CENTER SUPERVISOR - 72000935 1 Date: Nov 12, 2024 The State Personnel System is an E-Verify employer. For more information click on our ... Requisition No: 841197 Agency: Management Services Working Title: OPERATIONS CONTROL CENTER SUPERVISOR - 72000935 1 Pay...The incumbent supervises shift workers in the Building Operations Center (BOC), a 24-hour call center… more
- Bath Planet (St. Charles, MO)
- Call Center Representative With more than...Issue appointments for reps to meet prospective homeowners * Quality control phone calls * Answer telephone ... that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Saint Charles market and surrounding areas to join… more
- SOS International LLC (El Paso, TX)
- …in one language and asked to read it aloud in another language. + Provides quality control review of translated documents as required. + Performs other duties as ... will be supporting a broad set of business activities from a call /contact center type environment. Our job is to support our customer's interpretation needs… more
- AECOM (Indianapolis, IN)
- …response call -out, customer service representative, and implementing required traffic control and other associated warning devices to advise the public of ... is actively seeking a productive, flexible, and highly talented Traffic Management Center Operator for immediate employment in Indianapolis, IN. - NOT A REMOTE… more
- Dallas Behavioral Healthcare Hospital (Desoto, TX)
- The Care Center RN is responsible for providing administrative services to patients, their families, and fellow clinicians and delivering quality ... of care; to ensure the safety and well-being of each patient. The Care Center RN will provide professional nursing care to patients according to hospital policy and… more
- Bath Planet (Toms River, NJ)
- …sales representative + Issue appointments for reps to meet prospective homeowners + Quality control phone calls + Answer telephone calls from potential ... up qualified appointments for free consultations. Confirm, Reschedule, rehash, and cold call . Input lead information, update reports and answer phone calls from ads.… more
- Central Maine Medical Center (Auburn, ME)
- …program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high- quality clinical services. If you are passionate ... every day. Central Maine Healthcare is seeking a manager for the Abulatory Surgery Center ! Position Summary: The Manager of Ambulatory Care Center oversees the… more
- System One (Owings Mills, MD)
- Senior Control Center Maintenance Engineer Accountabilities: + Ensure the execution of help desk activities in alignment with contractual requirements + Ensure ... modifications + Work collaboratively with the Engineering team to monitor and control activities leading to the successful implementation of engineering changes +… more
- Origami Brain Injury Rehabilitation Center (Mason, MI)
- …of the Residential Supervisor (RS), the Direct Support Professional (DSP) will provide quality care to clients in the residential program. DSPs assist in the ... a safe and clean working environment including active involvement in facility infection control . + Assist and teach each client personal care skills, daily living… more
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