- Bank OZK (Alpharetta, GA)
- …for developing, implementing, and refining quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with the ... meetings to align team objectives, address concerns, and share insights on call center performance and quality trends. Leads monthly touch base meetings… more
- Bank OZK (Alpharetta, GA)
- …for developing, implementing, and refining quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with the ... calibration meetings to align team objectives, address concerns, and share insights on call center performance and quality trends. + Leads monthly touch base… more
- The Cigna Group (Bloomfield, CT)
- …Health Services, we're transforming healthcare through technology and data. As a Sr. Manager , Product Management for Call Routing and IVR, you'll drive ... a difference. Responsibilities Champion human-centered design by creating IVR and call routing experiences that are simple, accessible and personalized. Align… more
- Trinity Health (Rensselaer, NY)
- …Description: If you are looking for a supervisor position in a patient access center , full time, this could be your opportunity. Here at St. Peter's Health ... This position is located at 295 Valley View Blvd Rensselaer. NY. Position Highlights: Quality of Life: Where career opportunities and quality of life converge… more
- Molina Healthcare (Austin, TX)
- …care across the continuum. Contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties Facilitates administrative ... to identify principle member needs and works under the direction of the care manager to implement care plan. Schedules member visits with care managers as needed.… more
- Stanford Health Care (Newark, CA)
- …**This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients and contact ... **What you will do** + Collaborates and assists Contact Center Manager to oversee daily operations and...+ Maintains accurate records and documentation related to contact center activities, including call logs, customer interactions… more
- Lowe's (Mooresville, NC)
- The Pro Solution Center Manager is responsible for leading a high performing team to include a team of supervisors, responsible for ensuring delivery on service ... service model. What You Will Do The Pro Solution Center Manager is responsible for leading a...leading others in a customer service, sales support or call center environment. -Proficiency with Microsoft Office… more
- Home Depot (Locust Grove, GA)
- **Position Purpose:** The DC Operations Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure ... is an outstanding place to work. The DC Operations Manager may be responsible for the supervision of one...productivity and leverage expenses for the Home Depot distribution center . DC Operations Managers must analyze trends, solve problems… more
- Home Depot (Plant City, FL)
- **Position Purpose:** The DC Assistant General Manager is responsible for the success of all operational functions within the highly complex distribution center ... an outstanding place to work. The DC Assistant General Manager is responsible for the supervision of a large...productivity and leverage expenses for the Home Depot distribution center . They must also be capable of working with… more
- Rush Copley Medical Center (Aurora, IL)
- Position Summary : The Manager of Spiritual Care is responsible for the provision of spiritual and emotional support to patients, families, medical staff, hospital ... of spiritual and emotional supportive care by the Staff Chaplain, Contract On- Call Chaplain Staff, and Spiritual Care and Eucharistic Ministry Volunteer Staff. This… more
- Target (Shafter, CA)
- …and guests alike. About the job: As an Engineering & Facilities Maintenance Operations Manager , you will enable high performance of the supply chain facility by ... (EAM) Software Technicians, and will cultivate a sense of urgency and quality focus. You will deliver solutions for challenging problems, work with building… more
- Home Depot (Jenkins Township, PA)
- **Position Purpose:** The DC Transportation Manager is responsible for managing the outbound deliveries to stores within the service region and ensuring that on time ... the stores and are within budget. The DC Transportation Manager will manage yard operations, coordinate back haul program...Ability to work a flexible schedule. Ability to be on- call at various times. Must be able to work… more
- Home Depot (Cranbury, NJ)
- **Position Purpose:** The General Manager II guarantees the overall success of a highly complex, 500,000 - 1.5 + million square foot distribution center ... day- to-day operation for the entire Home Depot distribution center and budget of typically $40+ million. They are...metrics on a daily, weekly and monthly basis **Direct Manager /Direct Reports:** + Reports to Regional Manager … more
- Otsuka America Pharmaceutical Inc. (Oklahoma City, OK)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... The Senior Manager , Global Product Quality - Biologics...please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- Transdev (Garden City, NY)
- Service Quality Manager The Service Quality ...windshield wipers, etc.) to keep bus on the route Call for assistance as appropriate to control center ... and exercises the full authority of the Company.Delivery of high- quality service to the riding public is the foremost...in shifts from a desk at the Command Control Center , Check In/Out at the window, assigning buses to… more
- MRC Global (Atlanta, GA)
- …**Job Purpose** Create an environment that inspires and engages the Service Center team to deliver results. Accountable for the successful execution of safe ... and efficient Service Center operations, business strategy, customer service, and consistent compliance...that measure inside sales and warehouse efficiency and the quality and timeliness of customer service. + Take action… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …operational excellence Oversight of performance management: Facilitates regularly scheduled call quality calibrations, providing feedback and guidance Document ... find better and more innovative ways to improve their quality of life. We're changing lives for a living....related to the program. This position specializes in contact center patient support inclusive of digital, phone, and emerging… more
- Kaiser Permanente (San Diego, CA)
- …computer requests per department policy. Maintaining high standards of the medical center by adhering to local, regional, Infection Control and Regulatory agencies. ... equipment. Use such guides as illustrated in manuals or lists aseptically: notifies manager of needed repairs. Properly loads and operates EtO, Steam Steris and… more
- Houston Methodist (Katy, TX)
- …education, etc.) WORK EXPERIENCE Three years of experience in healthcare setting/ call center or customer service operations or successful completion ... providing innovative suggestions for process improvement. The Patient Access Center Representative position also assists management with auditing/ quality...of one-year Houston Methodist Call Center Apprenticeship in lieu of years… more
- Houston Methodist (Katy, TX)
- …years of revenue cycle or other applicable experience to the area assigned (eg, call center , medical billing, insurance collections) Two years of supervisory or ... days, cash collections, denials, avoidable write-offs, staff productivity and work quality and credit balances. The manager position responsibilities include… more
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