- IT Management Corp. dba 101 VOICE (Santa Clara, CA)
- …requirements related to this role. We are seeking a hands-on Network Operations Center (NOC) Manager to lead and actively participate in daily support operations ... during critical incidentsEnsure timely ticket resolution while maintaining high service quality NOC Team Management Lead, mentor, and support NOC engineers across… more
- Campbell County Health (Gillette, WY)
- …of equipment at the time of delivery. Equipment Management/Inventory Control- Conducts quality control monitoring of high-risk equipment in the home setting ... clinics-including locations in Wright and Hulett; and The Legacy Living & Rehabilitation Center , a long-term care facility. To be responsive to our employee's needs… more
- VitalCore Health Strategies (Kenosha, WI)
- …an opening for a Full-Time Mental Health Coordinator at Kenosha County Detention Center in Kenosha, Wisconsin!! Must be l icensed to practice Psychology or Social ... retaining and acquiring hardworking ethical individuals who are committed to providing quality services. Join our team and experience first-hand how VitalCore Health… more
- VitalCore Health Strategies (Nashville, TN)
- …has an opening for a Behavioral Health Director at Davidson County Downtown Detention Center in Nashville, TN ( This position will be filled by an LPC-MHSP, LCSW, ... and acquiring compassionate, ethical individuals who are committed to providing quality services. Join our team and experience first-hand how VitalCore Health… more
- VitalCore Health Strategies (Shirley, MA)
- …Identity Theft Protection Animal/Pet Insurance Employee Assistance Program and Discount Center 401K PTO Annual Incentive Bonus Join our team and experience ... responsible for the development, implementation, clinical and/or administrative supervision, and monitoring of a Behavioral Health services delivery system in MA DOC… more
- Campbell County Health (Gillette, WY)
- …clinics-including locations in Wright and Hulett; and The Legacy Living & Rehabilitation Center , a long-term care facility. To be responsive to our employee's needs ... Account, Dependent Care Savings Account 403(b) with employer match Early Childhood Center , discounted on-site childcare And more! Click here to learn more about… more
- Ethos Veterinary Health (Parker, CO)
- Radiology Veterinary Technician Welcome to Animal Emergency & Specialty Center (AESC) ! We are a 24/7 Emergency Care Veterinary Hospital with 7 different ... The Technician is responsible for venipuncture, sedation administration and monitoring during radiology procedures. The Technician documents patient care in… more
- AECOM (Bradenton, FL)
- …drug screen. **Preferred Qualifications:** + Previous experience working in a call center , customer service, 911 Operator, or dispatching environment ... seeking Freeway Operators who are responsible for the principal monitoring of the freeway management systems (FMS) and must...all activities into the SunGuide database and ensure the quality of information is complete and concise. + Managing… more
- Mount Sinai Health System (New York, NY)
- …experience through constant auditing, evaluation, training and development of the Patient Access Center staff. The Quality Monitoring Coordinator will focus ... **Job Description** The Quality Monitoring Coordinator will ensure and...three or more years' experience in a fast paced call center with excellence in customer service… more
- Bank OZK (Alpharetta, GA)
- …implementing, and refining quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with the highest ... align team objectives, address concerns, and share insights on call center performance and quality ...of strategic initiatives provided by senior call center management. + Conducts resource planning by monitoring… more
- Three Saints Bay (Martinsburg, WV)
- ** Call Center Quality Manager...+ Oversees the quality assurance and performance monitoring functions for the contact center , ensuring ... a Federal Government Contractor industry leader, is seeking a ** Call Center Quality Manager.** **POSITION...quality control inspections using the Avaya Aura Contact Center system and MMLD database to track performance metrics… more
- AssistRx (Orlando, FL)
- …as needed based on department, program, and project requirements. Requirements + Previous call center experience participating in quality call ... the daily tasks associated with the company's Patient Solutions call monitoring , scoring, and reporting as well...call handing to ensure program KPIs and established quality guidelines are met. + Auditing case records to… more
- Mass Markets (Mesilla, NM)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Beth Israel Lahey Health (Lawrence, MA)
- …for coordinating operational activities and optimal functioning of the Emergency Services Division Call Center including oversight and monitoring of the ... of services for clients. + Monitors the effectiveness of the call center , making adjustments as needed. Monitors quality initiatives (Response Time, ED… more
- VentureTech Solutions (Plantation, FL)
- Call Center Operations & Dialer Administrator Role Summary The Call Center Operations & Dialer Administrator is responsible for transforming operational ... data into clear, actionable insights that directly improve call center performance, agent productivity, customer experience, and revenue outcomes. In this role,… more
- Fair Haven Community Health Care (New Haven, CT)
- …+ Monitor call and scheduling workflows for accuracy, protocol adherence, and service quality , while maintaining the Call Center Training Guide to ensure ... , and culturally responsive patient-centered care. Job purpose The Call Center Manager is responsible for the...efficiency. + Implement tools and processes (eg, call monitoring , audits,) to evaluate staff and… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Center Sales Manageroversees all aspects of our call center team. As a sales manager,... + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual… more
- NTT America, Inc. (Nashville, TN)
- …and analysis to organizational strategic plans and reviews. + Maintains and improves call center operations by monitoring system performance; identifying and ... and process improvement and quality assurance programs. + Accomplishes call center human resource objectives by recruiting, selecting, orienting, training,… more
- NTT America, Inc. (Nashville, TN)
- …and analysis to organizational strategic plans and reviews. + Maintains and improves call center operations by monitoring system performance; identifying and ... inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Supervisor to join our team in Nashville, Tennessee… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... excellent communication skills, we need your help in managing call center sales agents. While your team... + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual… more
