- CHS (Clearwater, FL)
- **Overview** ** Call Center Supervisor ** **Member and Provider Services Supervisor ** + **Monthly metric bonuses based on performance!** + **No selling, no ... Representatives take an active role in ensuring that any support requested from other Departments for Open calls is...kneeling, stooping and lifting up to thirty (30) pounds. ** Call Center Supervisor ** **Member and… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CALL CENTER SUPERVISOR Looking to work for a fast growing company? Start your career here at MCI. If you are a highly motivated individual ... commercial, state, and federal projects, you will assist and support them with your leadership and expertise. As the...of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Supervisor ** **Job...to helping others build knowledge and key skills that support achieving goals and build the overall capability of ... Day **Job Category** Admin - Clerical **Job Description** **STATEMENT OF PURPOSE:** The Call Center Supervisor is responsible for direct oversight of a team… more
- SOS International LLC (El Paso, TX)
- **Overview** SOSi is actively seeking a highly motivated, professional and skilled Call Center Shift Supervisor in our El Paso, TX Spanish Interpreter ... Call Center As a Call Center Shift Supervisor , you...for interpreters. Ensure that customers receive outstanding service and support by maintaining high standards of quality. + Analyze… more
- Mass Markets (Mesilla, NM)
- …trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients. ... DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for ensuring call ...Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a… more
- BronxCare Health System (Bronx, NY)
- Overview The Call Center Supervisor provides day to day departmental leadership; this individual is responsible for overseeing the training, assignment of ... Qualifications Bachelor's Degree, 2-5 years' Supervisory experience preferably in a Call Center environment, knowledge of Managed Careutilization guidelines,… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Supervisor ** **Job...to helping others build knowledge and key skills that support achieving goals and build the overall capability of ... Shift** Day **Job Category** Management **Job Description** **STATEMENT OF PURPOSE:** The Call Center Supervisor is responsible for direct oversight of a… more
- LA Care Health Plan (Los Angeles, CA)
- Supervisor , Customer Solution Call Center Job Category: Customer Service Department: Customer Solution Call Center Location: Los Angeles, CA, US, ... County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose....Summary The Supervisor of the Customer Solution Call Center is responsible for the development… more
- Beth Israel Lahey Health (Lawrence, MA)
- …with Central Triage Senior Director and Emergency Services Division team leadership on call center issues, challenges, and needs with the goal of supporting ... degree in human services field. Two years of emergency services, triage, or call center experience strongly preferred. + Licensed at the Independent level… more
- JPMorgan Chase (Atlanta, GA)
- …integrity, and teamwork. As an Account Supervisor in the Operations Virtual Call Center , you will exhibit a profound understanding of client success ... responsibilities: + Oversee a work from home team navigating multiple technologies to support a Call Center environment + Comfortably lead and manage in a… more
- Mount Sinai Health System (New York, NY)
- …and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center for the Mount ... Description** In the Supervisor III role within the FPA Access Center , you will be responsible for exemplifying patient experience while interacting with… more
- CVS Health (Orlando, FL)
- …of customer service experience **Preferred Qualifications** Knowledge of: * Healthcare industry * Call Center operations * Verint, CMS, Call Recording ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...what we deliver. Our Heart At Work Behaviors (TM) support this purpose. We want everyone who works at… more
- CDR Maguire (Kendall, FL)
- Contact Center Supervisor will assist remote agents as they answer questions, handle daily concerns and provide support . They will continue to support ... meet Contact Center KPI's (80/20 - 5% abandoned rate) Contact Center Supervisor will assist in hiring, training agents, coaching for career development for… more
- Rush University Medical Center (Chicago, IL)
- …Access Center is responsible for the supervision of the call center operations, and providing consultation in support of the Rush University Medical ... well-established procedures and demonstrating independent judgement and execution. The Access Center Supervisor must possess broad and comprehensive knowledge,… more
- CHS (Clearwater, FL)
- **Overview** ** ** ** Call Center Representative | Member and Provider Services Representative** **Clearwater, FL** ** ** + **VERY competitive pay/compensation ... Supervisor or another Department. In each such "open call ", maintaining responsibility for communicating status and resolution to...average a minimum of 95% or higher. ** ** ** Call Center Representative | Member and Provider… more
- Mount Sinai Health System (Huntington, NY)
- **Job Description** **Access Center Lead Agent - Greenlawn, Long Island- OFFS** **Strength Through Diversity** Ground breaking science. Advancing medicine. Healing ... made personal. **Job Title: Access Center Lead Agent** The Lead Agent...new and less experienced staff. This individual assists the Supervisor in oversight of front desk and office activity,… more
- Hackensack Meridian Health (Neptune, NJ)
- …_Health_ includes: + Supervises and coordinates all processes and activities in the Call Center ensuring all policies and procedures are followed. Responsible ... and serve as a leader of positive change. The ** Supervisor , Contact Center ** will be responsible for...of work. Position is also responsible for ensuring the call center agents are in adherence to… more
- Stanford Health Care (Newark, CA)
- …brings awareness to the critical link between eating healthy and living well. Relief Call Center Dietetic Assistants starting pay is $29.41 an hour. Shift ... call to come into work when needed. Relief Call Center Dietetic Assistant employees must be...work standards, processes, and procedures, employees receive supervision and support from a supervisor or manager. As… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Team Lead** **Job Details** **Job...manager as requested and on time; + Monitor live call activity and support the manager with ensuring ... Customer Service **Job Description** **STATEMENT OF PURPOSE** **:** The Call Center Team Lead position is responsible...Cook County policies and procedures as they apply; + Support onsite and remote agent workforce; + Excel in… more
- Mass Markets (Las Cruces, NM)
- …MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector ... and possess a strong work ethic. A background in call center operations management is required, and... operations management is required, and customer service, technical support , or back-office experience is preferred. This is a… more
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