- Three Saints Bay (Denver, CO)
- ** Call Center Manager (3684)** Location...+ Maintain a working knowledge of the HVAC/CRAC unit systems used throughout the Call Center , ... Contractor industry leader, is seeking a 911 / Emergency Call Center Manager . **Position Responsibilities:**...not limited to, where the circuit breakers for the systems are located, and the service contractor's point of… more
- Legacy Parking Company (Atlanta, GA)
- Call Center Manager Job Details...analyze data and make data-driven decisions. + Experience with call center technology, including CRM systems ... GA Salary Range $70,000.00 Salary We are seeking a highly motivated and experienced Call Center Manager in our Midtown Atlanta market to oversee our customer… more
- Fujifilm (Edison, NJ)
- **Position Overview** The Call Center Manager is a pivotal leadership role within Technical Services and is responsible for overseeing the operations of the ... and accessories. The Electronic Imaging Division markets its GFX System and X Series lines of mirrorless digital cameras,...company policies, industry regulations, and legal requirements. + Utilize call center systems and software… more
- TEKsystems (Concord, CA)
- Call Center Manager -...distribution. . Performs quality monitoring of telephone conversations and call audit reviews, to include system notes ... 94520 Schedule: Mon-Fri 8am-5pm PST Job Description: . Supervises call center leads, call ...the testing of upgrades and enhancements of the enterprise system software. . Participates in creating testing scenarios to… more
- Mass Markets (Las Cruces, NM)
- …a focus on innovation, we have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call ... activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager...and the ability to learn new and complex computer system applications + Highly reliable with the ability to… more
- EverBank (Lewisville, TX)
- **Bank Call Center Team Manager ** The Client Experience Coach oversees the daily activities of a small customer support team, and provides direction on how ... client services knowledge and overall service levels. + Identifies system and workflow improvements to enhance the team's service...**Preferred Qualifications:** + Experience as a lead or people manager in a contact center environment. +… more
- Transdev (Portland, OR)
- General Manager , Call Center The...knowledge of the methods of operation of the transit system 's staff and operational departments + Ability to build ... General Manager , Call Center is responsible for the oversight of the call and control center , dispatch functions, route development, customer service… more
- Bank OZK (Ozark, AR)
- …to established policy and procedure and all calls are handled effectively. Supports the Call Center Manager in fostering a high-performance culture, while ... appropriate. + Coordinates staff scheduling and provides updates to Call Center Manager daily. +...Customer Care policies and procedures. + Knowledge of card systems and imaging systems . + Ability to… more
- Mass Markets (Las Cruces, NM)
- …established ourselves as a trusted partner in the industry. Looking to add an experienced Call Center Client Account Manager I to support complex business ... MCI operations and shared services team. Our Enterprise Account Manager 's are responsible for the following tasks: + Develop...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Savannah, GA)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our...PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and… more
- Community Health Systems (Springdale, AR)
- **Job Summary** The Manager , Call Center oversees the daily operations, effectiveness, efficiency, and engagement of the assigned team responsible for ... team members. + Actively monitors inbound volumes, and outbound call volumes, and adjust team members to support needs....opportunities to improve effectiveness and efficiency of the contact center . Works with their manager on process… more
- Extra Space Storage (Midvale, UT)
- Job Summary In partnership with the Call Center Director, the Sales Manager will help lead the sales department, oversee daily operations, and ensure ... conversion by focusing on productivity, quality, and customer experience. Performs day-to-day call center team management functions, while focusing on building… more
- Beth Israel Lahey Health (Lawrence, MA)
- …We are seeking a Triage Clinician Evening Manager for our Emergency Services Call Center ! The Triage Evening Manager is a licensed Social Worker ... the Call Center Director, the Call Center Evening Manager monitors...AOC to problem solve regarding significant real-time operational or system issues. Otherwise, signs off at end of shift… more
- Tiburcio Vasquez Health Center (Hayward, CA)
- Under the direction of the Call Center Manager , the Appointment Clerk/Medical Receptionist performs a variety of tasks for the agency in as much as it is the ... delivered by the clinical and service staff of the center . This individual must work collaboratively with all Clinical...areas safe by safeguarding keyless entry codes and computer system passwords in strict confidentiality. + Must exercise utmost… more
- Transdev (New Carrollton, MD)
- As Caller Center Operations Manager , you will directly oversee call center personnel to ensure positive morale and effective daily operations. You will ... as well as define user guidelines. * Develop company systems for customer interaction and voice response and control...evaluating team results and objectives. * Maintains and improves call center operations by monitoring system… more
- PeaceHealth (Vancouver, WA)
- **Description** PeaceHealth is seeking a Clinic Manager - Quality & Coordination, Call Center , for a Full Time, 1.00 FTE, Day position. The salary range for ... collective bargaining agreement, seniority, etc. Onsite managing Patient Access Representative - Call Center and ancillary team. Monday through Friday with… more
- Pearle Vision (Atlanta, GA)
- …senior management. JOB TITLE: Patient Call Center Representative REPORTS TO : Call Center Manager FLSA STATUS : Hourly; Non-Exempt Patient Call ... franchises throughout Ohio, Indiana, Michigan, Colorado, Arizona, Pennsylvania, and Florida. The Call Center supports all locations. The website for Pearle… more
- Mass Markets (Tampa, FL)
- …with diverse stakeholders, build relationships, and influence outcomes. + Proficiency in using call center technology, CRM systems , and analytics tools to ... partner in the industry. We are seeking a Collections Manager who will be responsible for overseeing and managing...for overseeing and managing the collections operations within the call center environment. Your role involves leading… more
- Tiburcio Vasquez Health Center (Hayward, CA)
- Under the general supervision of the Call Center Manager , the Community Access Specialist will improve patients' access to care and health outcomes through ... management system is preferred. + Knowledge of medical payer systems ; Medi-Cal highly desirable. Qualifications: + Able to relate appropriately to, communicate… more
- NRTC (Raleigh, NC)
- …required + Minimum of 5 years of management experience in Call Center environment required + Experience with CRM systems required + Experience with ... Job Summary The Manager is responsible for the overall performance of their Call Center . In addition to ensuring the Call Center is appropriately… more
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