- DriveTime (Fort Worth, TX)
- …decision making and problem solving abilities + Must be comfortable working in a call center environment + Preferred vendor support and invoicing background ... In addition, the role serves as an escalation for Vendor Support Coordinators to handle complex customer and recovery...operational standards + Maintain 80% service level agreements in call queue and 90% QC monitoring score to ensure… more
- LA Care Health Plan (Los Angeles, CA)
- …the development of training materials delivered to various internal departments and off site Call Center vendor to measure product knowledge. As needed, this ... II is responsible for monitoring and actively influencing the Customer Solution Call Center team's quality performance, ensuring that the quality requirements… more
- Louisiana Department of State Civil Service (Baton Rouge, LA)
- …manner; receives, researches, responds, or refers calls; provides coaching and feedback to the call center vendor as needed; and ensures overall efficient ... Administrative Coordinator 3 will ensure an open line of communication between the call center vendor and the agency, with special attention paid to… more
- ManpowerGroup (Winston Salem, NC)
- …and efficient manner. + Ownership of customer facing accountabilities related to the T&E/PCard call center , vendor escalations, supplier master data and cash ... all activities are followed-up in a timely manner. Efficient and accurate handling of vendor or employee issues. + Lead review of escalations and hands on support of… more
- Lowe's (Mooresville, NC)
- …support of PeopleSoft/Oracle source-to-payment systems, indirect invoice exception processing (non-trade),finance call center support team, vendor payment ... and payables systems for the payables function. + Finance call center that supports stores/supply chain inquiries...stores/supply chain inquiries + Ensures timely payment of all vendor invoices and expense vouchers. + Ensures the maintenance… more
- Cardis Furniture & Mattresses (Seabrook, NH)
- …detailed information, including digital pictures, serial numbers, and descriptions to the Call Center for parts ordering, vendor chargebacks, reschedules, ... damage/defect and determines the appropriate resolution (eg level of repair, exchange, vendor return, in-shop repair, etc). Minimize inconvenience for the guest as… more
- Highmark Health (Pittsburgh, PA)
- …understanding of vendor capabilities within the portfolio, including call center operations, claims processing, and customer service technologies. ... + Partner cross-functionally with teams such as Health Plan Operations (eg Call center operations, customer service, claims processing) to ensure optimal… more
- PenFed Credit Union (Eugene, OR)
- …it's about being a part of the PenFed family. PenFed is hiring a Collections Vendor Manager to work onsite at our Eugene, Oregon or San Antonio, Texas service ... center . The primary purpose of this job is to...strong relationships and monitoring closely the performance of each vendor . The Vendor Manager works directly with… more
- Sanford Health (Bismarck, ND)
- …of health and healing across our broad footprint.** **Facility:** Bismarck Business Center **Location:** Bismarck, ND **Address:** 3451 N 14th St, Bismarck, ND ... Information Officer, Vice President, or Director of a technology organization with vendor management and contract negotiation experience that would consider a lower… more
- Humana (Frankfort, KY)
- …of their customers? Come be a part of Humana's Member Calls Organization! Our Call Center Representatives have a passion for assisting people with their ... best solutions and outcomes working in a best-in-class contact center . As a Call Center ...take a language proficiency assessment, provided by an outside vendor , to ensure competency. Applicants will be required to… more
- Delaware North (Buffalo, NY)
- …sales skills in operational and leisure sales roles, such as Front Desk staff and Call Center staff + Manage vendor relationships such as, Cvent, Helms ... Briscoe, Maritz, etc. + Understanding market trends/pricing Provides guidance to sales managers with contract clauses + Anticipates (or reacts to) group and sales team issues and provides a solution **More about you** + Bachelor's Degree in relatable… more
- CVS Health (Scottsdale, AZ)
- …more personal, convenient and affordable. **Position Summary:** CVS is recruiting for a Contact Center Call Routing engineer to be part of a team of ... an impact by: + Designing and supporting complex contact center solutions and call routing that incorporate...solutions that are fault resilient with integrations across the multi- vendor platforms + Staying current with technology trends to… more
- Humana (San Juan, PR)
- …at Home position for you as part of Humana's Member Calls Organization! Our Call Center Representatives have a passion for assisting people with their healthcare ... one- call resolution. + **This is a high-volume call center setting which can be stressful...take a language proficiency assessment, provided by an outside vendor , to ensure competency. Applicants will be required to… more
- Humana (Miami, FL)
- …part of our caring community and help us put health first** The Bilingual Telephonic Call Center Care Specialist / Care Coach 1 assesses and evaluates member's ... and going into the Blue Lagoon office. **Bilingual Telephonic Call Center Care Specialist / Care Coach...take a language proficiency assessment, provided by an outside vendor , to ensure competency. Applicants will be required to… more
- AssistRx (Overland Park, KS)
- Schedule: 10:30am-7:00pm The purpose of the Bilingual Call Center Registered Nurse is to provide and document clinical call center services for patients. ... and the self-injection technique for the product. The Bilingual Call Center Registered Nurse will follow all...accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property… more
- AssistRx (Overland Park, KS)
- The purpose of the Call Center Registered Nurse is to provide and document clinical call center services for patients. The role will also provide ... product and the self-injection technique for the product. The Call Center Registered Nurse will follow all...accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property… more
- Serco (VA)
- …Serco teams to deliver the highest level of customer service. **As a Bilingual Call Center Representative, you can expect to:** + Receive inbound participant ... other legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/65863/bilingual- call - center -representative/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more
- BronxCare Health System (Bronx, NY)
- Overview The Call Center Supervisor provides day to day departmental leadership; this individual is responsible for overseeing the training, assignment of duties ... Qualifications Bachelor's Degree, 2-5 years' Supervisory experience preferably in a Call Center environment, knowledge of Managed Careutilization guidelines,… more
- Parkview North Hospital (Fort Wayne, IN)
- …high volume of phone calls each day. Works with other team members to achieve call center and organizational goals in order to provide quality patient service. ... you. Benefits: Health benefits, paid time off, employee assistance, community vendor discounts, payroll deduction options Sign-on bonus: For certified and… more
- AssistRx (Overland Park, KS)
- …Program Rules documentation + Universal Job Aids + Job Aids (such as Call Guides and instructional documents with screenshots) Requirements + In-depth knowledge of ... AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no… more
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