- Dudek (CA)
- …construction project in California and Nevada. A Cultural Resource Monitor must possess sufficient understanding of cultural resource materials (historic ... more
- Mass Markets (Tampa, FL)
- …and scheduling, to ensure efficient operations and optimal resource utilization. + Monitor call volumes, handle time, and adherence to schedule adherence ... more
- Houston Methodist (Houston, TX)
- …daily operations and coverage of department activities. This position operates a variety of call systems to monitor call volumes, wait times, hold times, ... more
- Ivyhill Technologies LLC (Bethesda, MD)
- …of the contract and any issues that disrupts/will cause a disruption to services. + Monitor the call queue and ensure adequate coverage to answer calls within a ... more
- Good Shepherd Community Care (Newton, MA)
- …all cases are managed in a clinically and fiscally responsible manner. The On Call Nurse Manager will monitor and evaluate off hours processes and staffing, ... more
- University of Washington (Seattle, WA)
- …communications. We also implement the Medical Center's security and emergency procedures, monitor alarms, and provide on- call paging for the medical centers. ... more
- Intermountain Health (West Valley City, UT)
- …of callers whether public, patient, provider or caregiver and accurately route the call . + Monitor various alarm systems (Fire alarms, infant abduction systems, ... more
- J&J Family of Companies (Titusville, NJ)
- …+ **Goal Setting** : Define KPIs and establish metrics and goals for Call Center productivity & effectiveness. Actively monitor program health, build and ... more
- Maryland Department of Transportation (Baltimore City County, MD)
- …and recommendations for improvement This position will provide day-to-day supervision of call center key performance indicators, monitor agent compliance and ... more
- Mass Markets (Wichita, KS)
- …+ Responsible for driving the growth of revenue and profit originating from a call center + Monitor and analyze key performance indicators (KPIs) to assess ... more
- UPMC (Carlisle, PA)
- …leadership for the staff. Schedule staff to cover hours of operations and on call schedule. Monitor the budget for areas of responsibility (drug margin and ... more
- Microsoft Corporation (Reston, VA)
- …reliability. + Acts as a Designated Responsible Individual (DRI) working on call to monitor service for degradation, downtime, or interruptions. Alerts ... more
- Lawrence General Hospital (Methuen, MA)
- …paging/answering services for medical center staff and execute related functions; prepare on- call schedules, monitor " Wandering System," Issue beepers, record ... more
- IDS International (Fort Meade, MD)
- …well as when dispatched, and the time the en-route officer arrives and clears the call - Monitor radio channels of communications for officers in need of backup ... more
- IDS International (Fort Meade, MD)
- …well as when dispatched, and the time the en-route officer arrives and clears the call - Monitor radio channels of communications for officers in need of backup ... more
- The Salvation Army (Elmira, NY)
- …calls are answered in a professional manner. Pass on all messages. + Any emergencies call 911, then the Program Director. + Monitor all visitations. + Monitor ... more
- Paylocity (Schaumburg, IL)
- …disabilities to perform the essential functions. Knowledge and Application: + Continuously monitor call volume, staffing levels, and agent adherence to schedules ... more
- DISH Network (Roseland, NJ)
- …the department achieve its service level and staffing goals. **Key Responsibilities:** + Monitor call queues, agent utilization, and same-day staffing to ensure ... more
- NVR (Reston, VA)
- …a team of call center agents to ensure high-quality customer service. + Monitor call center metrics and performance, analyzing data to identify trends and ... more