- HUB International (Irving, TX)
- …lending risk associated with loan-level collateral for financial institutions. As a Call Monitor Representative, you are responsible for the monitoring of ... communication processes. Duties include utilizing the tracking system, reports, and call monitoring tools. Requires a working knowledge of Windows computer… more
- Dudek (NV)
- …construction project in California and Nevada. A Cultural Resource Monitor must possess sufficient understanding of cultural resource materials (historic ... environmental conditions and challenges + Previous experience as a cultural resource monitor during construction + Ability to operate field equipment, including GPS… more
- Mass Markets (Tampa, FL)
- …and scheduling, to ensure efficient operations and optimal resource utilization. + Monitor call volumes, handle time, and adherence to schedule adherence ... the daily operations of the collections team within the call center. Your role involves leading a team of...monitor performance against key metrics, including collection rates, call quality, and productivity. + Identify performance gaps and… more
- Legacy Parking Company (Atlanta, GA)
- …call center operations, ensuring that service levels, KPIs, and targets are met. + Monitor call center metrics, including call volume, response time, and ... Call Center Manager Job Details Job Location 1180...policies, industry regulations, and legal requirements. + Implement and monitor quality assurance processes to ensure high standards of… more
- The Chicago Lighthouse (Chicago, IL)
- …utilizing all available resources. Call Center Team Leads provide ongoing training for call center representatives, they monitor of agent call handling, ... as making sure that all employees have the skills needed; + Monitor and score agent call interactions to ensure that that procedures and quality standards are… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …of the contract and any issues that disrupts/will cause a disruption to services. + Monitor the call queue and ensure adequate coverage to answer calls within a ... Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising all… more
- Dudek (San Bernardino, CA)
- …to become an authorized biologist. The position is primarily located in San Bernardino County, CA and Clark County, NV. Residing in either of those counties is ... Who We Are Dudek is a leading environmental, planning, and engineering firm that help public and private clients plan, design, and build projects that improve communities' built and natural infrastructure. Founded in 1980, Dudek has grown steadily to more than… more
- University of Washington (Seattle, WA)
- …communications. We also implement the Medical Center's security and emergency procedures, monitor alarms, and provide on- call paging for the medical centers. ... and HMC + Work with department representatives regarding scheduling of the on- call + Monitor schedules and ensure success of on- call information being up… more
- University of Miami (Coral Gables, FL)
- …phone calls from students, faculty and staff and take appropriate action for each call . + Monitor incoming work order requests (online SRO website, departmental ... as responding to planned or unplanned issues, utility disruptions, or emergencies. + Monitor alarm systems, such as energy, fire alarm, and lift stations, and ensure… more
- Mass Markets (Wichita, KS)
- …+ Responsible for driving the growth of revenue and profit originating from a call center + Monitor and analyze key performance indicators (KPIs) to assess ... and accurate resolution of customer inquiries, issues, and complaints. + Monitor and evaluate customer service interactions to maintain high-quality standards. +… more
- PenFed Credit Union (San Antonio, TX)
- …for collection teams to maximize the effectiveness of telephony and dialer systems. + Monitor call trends and volumes to identify spikes in demand and provide ... as call spikes, system issues, or unexpected absenteeism. + Monitor team performance against established metrics, including service level adherence, average… more
- Microsoft Corporation (Reston, VA)
- …reliability. + Acts as a Designated Responsible Individual (DRI) working on call to monitor service for degradation, downtime, or interruptions. Alerts ... guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions.… more
- BJs Wholesale Club (Rocky Hill, CT)
- …earnings, utilization) * Initiate accident procedures in the event of a driver call in, monitor Drive Cam events and conduct accident investigations. * ... compliance meetings, quarterly driver meetings and quarterly ride-alongs * Monitor , maintain and report all safety and compliance metrics... Monitor systems, key performance indicators (KPI), and transportation functions… more
- Avera (Redfield, SD)
- …scales, lift devices, scales, thermometers, beds, ice bags, ice collar, patient call system, apnea monitor ** **Mental Requirements:** **_X_ reading, simple _X_ ... scales, lift devices, scales, thermometers, beds, ice bags, ice collar, patient call system, apnea monitor ** **Mental Requirements:** **_X_ reading, simple _X_… more
- SAIC (Washington, DC)
- …VoIP and VTC hardware and software components, ensuring optimal performance and call quality. + Monitor system health and performance, proactively identifying ... use in troubleshooting and resolving common issues. + Participate in on- call rotation for after-hours support and system maintenance. **Qualifications** Required… more
- Robert Half Office Team (Milwaukee, WI)
- …cross-functionally with key support business units to resolve inquiries, aiming for one- call resolution. * Monitor customer accounts and take necessary actions. ... customer service role, preferably in a high volume, fast-paced call center environment. * Proven proficiency in call... call center environment. * Proven proficiency in call center operations and familiarity with call … more
- Lawrence General Hospital (Methuen, MA)
- …paging/answering services for medical center staff and execute related functions; prepare on- call schedules, monitor " Wandering System," Issue beepers, record ... heavy telephone usage. Ideally will have performed telephone operator or call director duties. Customer Service Experience. Job Responsibilities, including, but not… more
- Cardinal Health (Dublin, OH)
- …AED activations) + Assist the Dublin Security Team with Security Officer Scheduling and call offs + Monitor enterprise access control and critical alarms + ... from any crisis. **_Responsibilities_** _Global Event Assessment and Reporting (50%)_ + Monitor developing global events and analyze each for potential impact on… more
- CoreCivic (Eden, TX)
- …environment. + Attend seminars, workshops, conferences, etc., as required. + Accept on- call status. + Monitor safety practices: prepare and disseminate safety ... dental files for documentation of all provided services. + Monitor the provision of any required contract services. +...+ Audit pharmacy use for adherence to formulary. + Monitor and supervise strict staff compliance with all applicable… more
- IDS International (Fort Meade, MD)
- …well as when dispatched, and the time the en-route officer arrives and clears the call - Monitor radio channels of communications for officers in need of backup ... trespass/unauthorized entry and life safety alarms signals and dispatch appropriate response personnel - Monitor and accurately record the time calls are received as… more