• USAA (Colorado Springs, CO)
    …to Fraud Detection, Investigations, or Recovery Operations (Excluding Fraud Call Center), Regulation E/Z Disputes, Anti-Money Laundering (AML)Experience identifying, ... more
    JobGet (03/22/25)
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  • First Community Services (Killeen, TX)
    …maintenance, upgrade, transition, operation and improvement * Constructing, interpreting and monitoring test plans to verify correct operation of completed systems ... more
    JobGet (03/20/25)
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  • Call Monitoring Representative

    HUB International (Irving, TX)
    …standardize communication processes. Duties include utilizing the tracking system, reports, and call monitoring tools. Requires a working knowledge of Windows ... more
    HUB International (01/15/25)
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  • Call Center Manager

    Bank OZK (Cumming, GA)
    …service skills, and adherence to policies and procedures through reoccurring side-by-side call monitoring . + Leads monthly touch base meetings with agents ... more
    Bank OZK (03/22/25)
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  • Senior Call Center Manager

    Atlantis Casino Resort Spa (Reno, NV)
    …Responsible for weekly scheduling and payroll. + Responsible for oversight of the weekly call monitoring program, ensuring each agent is shopped twice weekly and ... more
    Atlantis Casino Resort Spa (02/21/25)
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  • Auditor, Call Center Quality (Bilingual…

    Molina Healthcare (Columbus, OH)
    …reporting; and developing quality guidelines and procedural manuals. **KNOWLEDGE/SKILLS/ABILITIES** + Performs call monitoring and assessment of Call Center ... more
    Molina Healthcare (03/07/25)
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  • Assoc Manager, Call Center

    CVS Health (Downers Grove, IL)
    …and monthly reports to leadership. + Continually assess training needs through reporting and call monitoring . + Ensure that all call center performance and ... more
    CVS Health (03/22/25)
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  • Call Center Collections Manager

    Mass Markets (Tampa, FL)
    …and processes to monitor the quality and effectiveness of collections activities, including call monitoring , audits, and compliance reviews. + Identify areas for ... more
    Mass Markets (01/16/25)
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  • Onsite Transportation Monitoring Operator/…

    AECOM (Fairfax, VA)
    …better world. Join us. **Job Description** **AECOM** is seeking Onsite Traffic Monitoring Operator(s) located in Fairfax, VA. The 12-hour shifts for the position(s) ... more
    AECOM (03/21/25)
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  • ONSITE Traffic Monitoring Operator/…

    AECOM (Indianapolis, IN)
    …a Traffic Management Center also includes, but not limited to, + Monitoring CCTV traffic cameras, radio communications with INDOT personnel and other emergency ... more
    AECOM (03/21/25)
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  • Traffic Monitoring Operator/ Call

    AECOM (Atlanta, GA)
    …deliver a better world. Join us. **Job Description** **AECOM** is seeking Traffic Monitoring Operator(s) located in Atlanta, GA. The shift hours available for the ... more
    AECOM (03/04/25)
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  • Alarm Monitoring Representative (Irving,…

    Everon (Irving, TX)
    …and inbound alarm call backs. + Receiving inbound calls related to alarm call back inquires. + Monitoring & responding to alarm signals sent by life-safety ... more
    Everon (03/04/25)
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  • WGL - Quality Assurance Specialist Call

    AltaGas (Springfield, VA)
    …Quality Assurance (QA)Specialist will enhance the competencies of individual employees by monitoring and evaluating both internal and external Call Center ... more
    AltaGas (03/18/25)
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  • Call Center Operations Manager

    Transdev (New Carrollton, MD)
    …trends and data for regular performance reports. + Manage and improve call center performance through performance monitoring , problem resolution, system audits ... more
    Transdev (03/07/25)
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  • Call Center Representative

    Robert Half Office Team (Bloomfield, CT)
    …to standard procedures and processes * Meet department performance metrics, including call handling and quality monitoring * Maintain regular attendance and ... more
    Robert Half Office Team (03/04/25)
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  • Call Center Manager

    TEKsystems (Grand Rapids, MI)
    …customer service. Responsibilities: + Team Leadership: Recruit, train, and manage call center staff. + Performance Monitoring : Evaluate staff performance ... more
    TEKsystems (03/18/25)
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  • Quality and Workforce Analyst - Customer Care…

    Needham Bank (Needham, MA)
    …queues in order to deliver a superior customer experience. This position provides call monitoring , coaching, analysis and actionable insights to the department ... more
    Needham Bank (03/04/25)
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  • Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company (Columbus, OH)
    …measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes ... more
    ASM Research, An Accenture Federal Services Company (02/13/25)
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  • Quality Assurance Analyst

    Cardinal Health (Columbus, OH)
    …of the Quality Assurance Analyst is to deliver high quality service through call monitoring of incoming and outgoing patient, provider, and client calls. ... more
    Cardinal Health (03/17/25)
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  • Anesthesia Monitoring Tech (Uncertified)…

    Queen's Health System (Honolulu, HI)
    …of the Medical Director, Lead Anesthesia Technician and Certified Anesthesia Monitoring Technicians, provides hemodynamic and physiological monitoring assistance ... more
    Queen's Health System (01/25/25)
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