- PennyMac (Moorpark, CA)
- …achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Call Quality Analyst is responsible for performing call ... audits in support of various lines of business within Default Servicing. As the Call Quality Analyst , you will provide feedback in support of findings,… more
- OneMain Financial (Evansville, IN)
- As a OneMain Senior Call Delivery Analyst , you will be responsible for both dialer and IVR functions including developing, testing and executing new strategic ... appropriate and route to the correct internal team member when needed. The Senior Call Delivery Analyst will consider customer needs across both the Branch… more
- CVS Health (Phoenix, AZ)
- …exciting new opportunity within the Grievances team in Scottsdale, AZ. As a Grievance Analyst , you will be responsible for partnering with Customer Care and Care ... Quality to improve the accuracy of grievances filed. The...detail-oriented along with having strong analytical skills. A successful Analyst is receptive to constructive feedback and flexible in… more
- Hackensack Meridian Health (Edison, NJ)
- …healthcare and serve as a leader of positive change. The **Contact Center Quality Assurance Analyst ** will be responsible for coordinating and monitoring ... schedule. **Responsibilities** A day in the life of a **Contact Center Quality Assurance Analyst ** at **Hackensack Meridian** **_Health_** includes: + Review… more
- Ford Motor Company (Chicago, IL)
- …process due to a disability, please call ###. \#LI-Onsite \#LI-DS1 The VRT Quality Analyst will report to the Plant Vehicle Evaluation Manager. They will ... are the driving forces behind our success. **In this position ** The Quality Analyst will report to the Plant Vehicle Evaluation Manager. They will complete… more
- Queen's Health System (Honolulu, HI)
- …to utilize ad hoc report writing tools. * Prior experience in performance improvement ( quality ), healthcare preferred. Equal Opportunity Employer/Disability/Vet ... JOB SUMMARY/RESPONSIBILITIES: * Under the direction of the Operations Manager and division leaders, and in collaboration with other members of the Native Hawaiian Health (NHH), Diversity, Equity, Inclusion and Justice (DEIJ) and Caregiver Wellness division,… more
- EverBank (Jacksonville, FL)
- **Sr Quality Analyst Bank** The Senior Quality Analyst Banking assesses the quality of the performance of call center associates who deal with ... times, customer hang ups, and agent contacts to ensure quality customer service and compliance with call ...ensure quality customer service and compliance with call center standards and procedures. + Listens to a… more
- State of Colorado (Denver, CO)
- Quality Specialist HFEMS (Statistical Analyst ) - FAA90975 Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4822856) Apply Quality ... healthcare facilities and services; provides patient safety and healthcare quality programs; recognizes emergency medical service (EMS) education programs; certifies… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Senior Clinical Outcomes Analyst is responsible for generating advanced analyses and reports on clinical outcomes data aggregation, ... other performance measures related to Houston Methodist activities and quality improvement initiatives. Effectively addresses analysis methodology and data… more
- Huntington National Bank (Columbus, OH)
- Description Job Profile Summary: The Regulatory Reporting Quality Assurance Analyst will partner closely with key stakeholders including Internal Audit, Line of ... next generation data quality capabilities. Job Description: Our Regulatory Reporting Quality Assurance Analyst position is a highly visible and impactful… more
- Houston Methodist (Houston, TX)
- …Caboodle strongly encouraged to apply.** At Houston Methodist, the Clinical Outcomes Analyst is responsible for generating analyses and reports on clinical outcomes ... other performance measures related to Houston Methodist activities and quality improvement initiatives. Effectively addresses analysis methodology and data… more
- AON (Alpharetta, GA)
- … who will handle benefit, and enrollment related escalations received from our call centers. The Resolution Analyst is responsible for assisting our client's ... who will handle benefit, and enrollment related escalations received from our call centers. The Resolution Analyst is responsible for assisting our client's… more
- CGI Technologies and Solutions, Inc. (Dallas, TX)
- **Data Quality Analyst /Developer** **Category:** Software Development/ Engineering **Main location:** United States, Texas, Dallas **Alternate Location(s):** ... ever-evolving tech landscape. CGI is Seeking a Sr. Data Quality Analyst /Developer with proficiency implementing data ...the US is $70,500 - $173,500. At CGI we call our professionals "partners" to reinforce that all who… more
- PNC (Rocky Mount, NC)
- …valued and have an opportunity to contribute to the company's success. As a Quality Analyst within the Data Remediation Production Review Support team, you will ... This position requires analytical and critical thinking skills. The Analyst will be part of a team that supports...+ Supports the development and continuous improvement of the quality management system. + Generates reports for distribution to… more
- TD Bank (Lewiston, ME)
- …**Department Overview:** The Financial Crime Risk Management (FCRM) BSA/AML Risk Assessment Quality Assurance (QA) Senior Analyst is responsible for the ... the standards set forth by the Head of FCRM Quality Assurance. To be successful in this role, a...below. **Job Description:** The Senior AML Financial Crime Risk Analyst role contributes to the development and maintenance of… more
- Insight Global (Las Vegas, NV)
- Job Description Insight Global is seeking an entry level quality analyst to join one of the Big Five American Technology companies on their operations team. ... assurance services. We are seeking a detail-oriented Entry-Level Quality Analyst to review and analyze customer...Skills and Requirements 1-2 years of experience as a call center or contact operations Quality Assurance… more
- Concentrix (Farmington Hills, MI)
- Job Title: Quality Analyst (B2B Sales) Job Description The Quality Analyst is responsible for monitoring and evaluating inbound and/or outbound calls and ... Client, Account Management, and Resource Unit partners) + Participate in calibration sessions/ call listening sessions with Quality staff, Delivery, and clients… more
- Northrop Grumman (Edwards AFB, CA)
- …at Northrop Grumman? If so. We want you to join our diverse team as a Deployable Quality Analyst / Principal Quality Analyst - Weapons located at Edwards ... **Requisition ID: R10185527** + **Category:** Mission and Quality Assurance + **Location:** Edwards AFB, California, United...include extended shifts, holidays, and weekends and support on call status for 24 hours-a-day, 7 days-a-week, 365 days… more
- Subaru of America (Pennsauken, NJ)
- …its retailer network, offering seamless performance across desktop and mobile platforms. The Quality Data Analyst gathers and compiles critical quality data ... an example for others to follow. That's what we call our Subaru Love Promise(R). Subaru is a globally...a clear rationale for improvement. Through data-driven analysis, the Quality Data Analyst identifies root causes and… more
- Teledyne (Englewood, CO)
- …sensors and instruments, ambient monitoring and software. **Software Support Analyst ** The software production/ call center/training group maintains 157 ... administration, data analysis, and very basic programming skills. The analyst will be quality assuring single server...success. + Ensures effective and persevering completion of customer call tickets. + Follows all quality management… more