- USAA (Paradise Valley, AZ)
- …of what truly makes us special and impactful.The OpportunityAs a dedicated Quality Assurance Advisor I, you will be responsible for developing, implementing, and ... more
- Robert Half Office Team (Bloomfield, CT)
- …adherence to standard procedures and processes * Meet department performance metrics, including call handling and quality monitoring * Maintain regular ... more
- Houston Methodist (Katy, TX)
- …remain calm and patient in stressful situations + Working knowledge of multifunctional call recording quality monitoring solutions (voice and screen capture) ... more
- Cardinal Health (Columbus, OH)
- …The primary function of the Quality Assurance Analyst is to deliver high quality service through call monitoring of incoming and outgoing patient, ... more
- The ODP Corporation (Frisco, TX)
- …+ Minimum 5 years experience with Quality and Performance Management methodology ( call and database quality monitoring and coaching) + Language Skills: ... more
- HUB International (Irving, TX)
- …standardize communication processes. Duties include utilizing the tracking system, reports, and call monitoring tools. Requires a working knowledge of Windows ... more
- AECOM (Indianapolis, IN)
- …a Traffic Management Center also includes, but not limited to, + Monitoring CCTV traffic cameras, radio communications with INDOT personnel and other emergency ... more
- University of Miami (Miami, FL)
- …based on industry best practices. Participates in the development and improvement of call monitoring formats and quality standards. Assists management in ... more
- Revlon (Oxford, NC)
- …product offerings, and procedures. + Maintain departmental averages for key performance indicators: ( call monitoring , data quality assurance, call ... more
- AltaGas (Springfield, VA)
- …is responsible for assessing the quality and performance of our outbound call center vendor by monitoring inbound, and outbound calls to assess sentiment, ... more
- Molina Healthcare (Columbus, OH)
- …developing quality guidelines and procedural manuals. **KNOWLEDGE/SKILLS/ABILITIES** + Performs call monitoring and assessment of Call Center Associates ... more
- Cardinal Health (Columbus, OH)
- …Supervisor, Individualized Care and/or Senior Nurse, Individualized Care to discuss feedback from call monitoring and quality reviews of adverse event ... more
- Three Saints Bay (Martinsburg, WV)
- ** Call Center Quality Manager (4764)** Location **Martinsburg, WV** Job Code **4764** \# of Openings **1** Apply Now ... more
- Comerica (Dallas, TX)
- …(sending/receiving) throughout the department. The position will have four key responsibilities: Quality Assurance ( call queue monitoring , metrics, exception ... more
- State of Colorado (Adams County, CO)
- …native baseline mapping for mollusks, crayfish, aquatic plants and invertebrates. Water quality monitoring will also be conducted. Detailed record keeping and ... more
- University of Michigan (Ann Arbor, MI)
- …on retirement savings + Sign-On Bonus! **Responsibilities + Consistently perform high quality neurophysiological monitoring in the operating room to assess the ... more
- Logan Health (Kalispell, MT)
- …model over the next year. + Patient-Centered Operations: Ensure exceptional service by monitoring call quality , meeting key performance metrics, and handling ... more
- CGI Technologies and Solutions, Inc. (Plano, TX)
- **Enterprise Monitoring & Support Specialist II** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Texas, ... more
- University of Pennsylvania (Philadelphia, PA)
- …Compliance and Monitoring (DOCM) is seeking a The Clinical Research Quality Specialist, Sr. to support our clinical research mission. The ACC clinical research ... more
- Avera (Aberdeen, SD)
- …you matter.** **A Brief Overview** Monitors patient activity by continuous utilizing the monitoring system in the area of practice. The Monitoring Technician is ... more
