- Daiichi Sankyo, Inc. (Bernards, NJ)
- …Information Social Media and other suppliers. Develop governance, business continuity, quality , and vendor monitoring plans. Maintain oversight for capability ... arrangements. Oversees Local/Global Pharmacovigilance (PV) service providers responsible for Call Center, individual safety case processing, and aggregate reporting… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …alignment with broader business objectives. Additionally, the role involves monitoring and analyzing portal performance metrics to drive continuous improvement ... ensure alignment to broader UX / UI strategy Performance Monitoring and Analysis: Monitoring and analyzing portal...planning and organizational skills with exceptionally high attention to quality of detail and proven track record of results… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …evolve, so does our challenge to find better and more innovative ways to improve their quality of life. We're changing lives for a living. Are you ready to make a ... to ensure all trial deliverables are met according to timelines, budget, quality standards and in compliance. Proactively track, monitor and report trial risks,… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …a unified and engaging brand/therapy area experience audience Implement rigorous quality control measures for marketing content, ensuring alignment with compliance ... and effectively coordinating with external suppliers and agencies to maintain high- quality standards across all materials and programs Oversees the management of… more
- Novo Nordisk Inc. (West Lebanon, IN)
- …together to contribute to a better tomorrow for our patients. Ethics and quality are held in the highest regard, and a patient-focused mindset guides everything ... assigned new capital improvement projects. Primary the system administrator and quality system interface for Siemens Building Management System (BMS) and… more
- Merck & Co. (TX)
- …as physicians, physician assistants, nurse practitioners, nurses, pharmacists as well as quality directors and office managers.-- Within their geography there are a ... diverse set of health care locations that they will call upon to execute their role including: physicians' offices, integrated delivery systems, and hospital… more
- Legend Biotech USA, Inc. (Raritan, NJ)
- …with all company and/or site policies and proceduresSupport maintenance driven quality events including but not limited to Deviations/Investigations, Out of ... changes in the schedule including working in other shifts and providing on call support as per operational needs is required.Key Relationships: Ability to interact… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Ensuring the accuracy, completeness, and integrity of data and output Systematic Monitoring of Business and Market Trends and Development Leads the development and ... Power BI, R, or similar) Strong attention to detail, quality control and problem-solving using big data General coding...need special assistance or an accommodation to apply, please call us at ###. This contact is for accommodation… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …and Strategic Sourcing activities. This position will ensure the acquisition of high- quality goods/services at the best possible prices by negotiating and ... monitoring contracts and relationships with selected suppliers. Will be...maximizes opportunities for realizing cost savings without sacrificing the quality , service and reliability expected of our suppliers Understands… more
- Novo Nordisk Inc. (West Lebanon, IN)
- …together to contribute to a better tomorrow for our patients. Ethics and quality are held in the highest regard, and a patient-focused mindset guides everything ... plan Identify necessary resources for successful project execution Responsible for monitoring and managing the project to established budget and timeline. Prepare… more
- Exela Pharma Sciences, LLC (Lenoir, NC)
- …utilities will maintain facilities, production supporting equipment/systems and quality , in a GMP regulated manufacturing environment, ensuring mechanical ... work any shift and overtime, including weekends Must be available (on call ) 24/7 for emergency situations Perform industrial electrical installations. Education and… more
- Antech Diagnostics (Loveland, CO)
- …knowledge, and accuracy. The candidate will be responsible for overseeing the call quality processes, call monitoring process, and will use our call ... **training** **and budget** **.** **Job Purpose/Overview** The Customer Support Call Quality Analyst delivers on the Antech...for interfacing with IT as needed to maintain the call center call monitoring technology… more
- Subaru of America (Camden, NJ)
- …high- quality customer experience. Conducts side-by-side observations, dedicated coaching sessions, Call Quality Evaluations, and live monitoring . Uses ... meetings as a quality subject matter expert, Quality Calibration sessions, and cross-functional Call Listening...+ Participates in the design and reporting of contact monitoring formats and quality standards. Required Skills… more
- Fannie Mae (Reston, VA)
- …in managing conference room technologies and services. * *Proven expertise* in managing call quality and monitoring tools. * *In-depth knowledge* of ... essential in facilitating effective collaboration through maintaining high standards of call quality and video streaming services. Qualifications *Experience… more
- AssistRx (Orlando, FL)
- …with Program Management initiatives. + Developing employee knowledge and skill set through call quality monitoring and appropriate documentation of case ... Lead responsibilities include: + Handling first level escalations. + Monitoring daily workflow and review post day reports. +...policies and procedure as well as the organization's defined quality standards; in a manner that provides the highest… more
- The Chicago Lighthouse (Chicago, IL)
- …+ One-year experience working in a call center; + One to two years of experience quality monitoring in a call center environment; + One to two years ... Center Supervisor is responsible for direct oversight of Call Center agents and for providing high quality... Call Center agents and for providing high quality customer service assistance when responding to inquiries pertaining… more
- ADP (Tempe, AZ)
- …with quality according to scheduled deadlines, priorities, and overall goals. + Call quality monitoring of associate/client interactions. + Train and ... mentor team members; coordinate additional training as needed with leadership support and provide feedback to leadership on each team member's performance. + Serve as a backup to the Team Manager to provide guidance and direction to the team in the manager's… more
- Bank OZK (Little Rock, AR)
- …of customer issues are handled according to established policies and procedures. + Performs quality assurance monitoring of call center activities. + Tracks ... to established policy and procedure and all calls are handled effectively. Performs quality assurance analysis of call center activities. Essential Job Functions… more
- AECOM (Indianapolis, IN)
- …a Traffic Management Center also includes, but not limited to, + Monitoring CCTV traffic cameras, radio communications with INDOT personnel and other emergency ... responding agencies using 10 codes, incident identification and response call -out, customer service representative, and implementing required traffic control and… more
- HTC Global Services Inc (Troy, MI)
- …information in a clear and concise manner. Responsibilities: + Oversee all aspects of quality assurance including ( call monitoring , live monitoring , web ... Assurance Analyst I Job Description: The entry level Quality Assurance Analyst is responsible for monitoring ...Provide daily feedback to the leadership team. + Utilize call recording system (Avaya) daily. + Delivers detailed feedback… more
